Customer service, restaurant management, Warehouse
Resume:
Sean Chickvara
Los Angeles, CA 90049
323-***-**** adowry@r.postjobfree.com
SUMMARY OF QUALIFICATIONS: Sales Associate with ten years of experience in customer service and retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability. Technologically inclined and proficient with multiple operating platforms.
EMPLOYMENT HISTORY
Store Associate Tjx, Inc.
T.J. Maxx Beverly Connection
Mar 2021 - July 2021
Driver Lyft
Greater Los Angeles Area
Jan 2020 - July 2020
Behavioral Health Tech BLVD Outpatient Center
Sawtelle, Los Angeles, CA
June 2019 - Nov 2019
Customer Service Petco Animal Supplies
Petco La Brea, Los Angeles
Feb 2019 - Jun 2019
Server Cafe Intermezzo
Midtown, Atlanta, GA
Apr 2016 - Sep 2017
Furniture Repair Tech Rooms To Go
Suwanee, GA Distribution Warehouse
Dec 2015 - Apr 2016
Shift Manager Einstein Noah Restaurant Group
Einstein Bros. Bagels Johns Creek, GA
Oct 2011 - Mar 2014
Store Associate Tjx, Inc.
T.J. Maxx & Homegoods Mall of GA
Nov 2010 - Oct 2011
PROFESSIONAL EXPERIENCE
SALES & CUSTOMER SERVICE
● Regularly controlled sales and profits according to Einstein Noah Company standards, overseeing an average daily profit of over $5,700.
● Met and exceeded department sales objectives and goals through consistent sales efforts.
● Led sales team in signing customers for TJX’s financing company with the TJXRewards® Credit Card.
● Appropriated suggested additional items to customers to increase sales revenue.
● As manager of a shift, responsibly maintained a cohesive work environment for all employees. MANAGEMENT
● Einstein Bros. Corp. ranked Johns Creek location Number 1 in customer satisfaction out of 700 locations nationwide by Service Management Group statistics during employment as shift lead.
● Responsible for the oversight of inventories including delivery, sorting, and the tracking of use over the period.
● Trained in money handling, employment safety and health guidelines, and regularly operated industrial-size equipment and appliances.
● Achieved ServSafe® certification.
SERVER EXPERIENCE
● Completed opening and closing checklists according to set standards.
● Assisted guests with making menu choices in an informative and helpful fashion, ensuring that they had a wonderful experience throughout.
● Maintained calm demeanor during high volume periods and special events.
● Ability to quickly learn POS systems.
WAREHOUSE
● Received 3 months of paid on-the-job training at Rooms To Go before starting as a furniture repair technician in their distribution center.
● Evaluated and catalogued a wide variety of furniture stock for showroom display and store inventories.
● Trained in repairing case goods, upholstery, woodworking and gained proficient knowledge of warehouse shop operations.
● Effectively adhered to rigorous warehouse safety protocol while in the workplace. EDUCATION
Georgia State University Associate of Business Administration 2018 - present
(Georgia Perimeter College) In progress, completing courses online
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