CURRICULUM VITAE OF UNATHI MASANA

No. ** Boulevard flats l Vasco Boulevard Street l Goodwood

adowrx@r.postjobfree.com

Cell: 078-***-****/083-***-****

Date of Birth: 07 September 1993

Driving License Code 8

PROFILE

I am a reliable female candidate I seek to take a challenging career in any environment to get a position of responsibility using my skills and efficiency to communicate my ideas and views. Mainly to translate my knowledge, skills and abilities into value for an organisation. I am self-motivated individual with a desire to put my skill sets to the test, I have good communication skills, hard worker and goal oriented. I’m currently looking for a suitable position with an employer who cares about personal and professional development. I am able to work different kinds of shifts and under pressure.

KEY SKILLS

Office Management

Communication skills (Verbal & written)

Interpersonal skills.

Ability to work in a Team

Ability to multitask

Customer Service

Computer Packages (MS Word: Excel, Word, Outlook, PowerPoint Vlook-Up etc.)

Leadership Skills

Ability to work under pressure

High level of accuracy and confidentiality

Team Communication maintain professionalism

Hard working

Telephonic skills

Flexibleand friendliness

Public Relations

BAS/Persal

EXPERIENCE

EMERALD LIFE (PTY) LTD – BELLVILLE, WESTERN CAPE

June 2020 -Current

BRANCH ADMENISTRATOR

Answer all inbound calls directed to the department.

Assist clients with queries pertaining to cancellations or amendments.

Policy comments to be updated whether amendment is successful or not.

Upload policy documents if not done already.

Ensure that all information captured are correct.

Determine type of amendment and whether supporting documentation will be required.

Update the system comments that the cancellation was received.

DEPARTMENT OF COMMUNITY SAFETY

June 2018 – June 2020

WESTERN CAPE GOVERNMENT DIRECTORATE SAFETY PROMOTION AND PARTNERSHIP

YOUTH SAFETY AND RELIGIOUS PARTNERSHIP (YSRP)

ADMINISTRATION CLERK

RESPONSIBILITIES

General administration duties

Taking minutes and Compile attendance registers.

Capturing of Monitoring Tools data on Survey Monkey

Receiving evaluation reports and issue letter of acknowledgement to Religious Partners

Drafting June Holiday calendar of activities for monitoring purpose

Opening individual files and insert documents to files by categorizing information

Assessment of attendance registers by counting the daily attendance of youth at the various activities by competing the assessment tool for 20% balance payment.

Assisting in signings of Transfer Payment Agreement (TPA’s) by showing the Religious Partners where to sign and also collecting the TPS’s when they are done.

Maintaining Database on MS Excel spreadsheet by capturing the following the information; reference numbers, organizations name, contact person, contact number, alternative numbers, email address, NGO/NPO registration number, project name SAPS Precinct, implementation area, area classification, implementation start date to the end date, venue to be used by the organisation, project objective for Dec/Jan, activities to take place during the project, requested amount for Dec/Jan, number of youth requested, number of days, targeted group, finance vetting %, amount deductions, approved amount, number of youth as per approved amount, and panel comment. (Worked with big data)

Effective filling and record management answer telephone.

Set all application who meet minimum criteria for vetting

Administrative support with monitoring of Youth Safety and Religious Partnership and projects.

Create group email for the approved and disapproved applicants and send them letters.

NEVER@HOME HOSTEL

May 2016 - June 2018

Part-time position (Receptionist)

Assist guest to check in

Capture data information on the computer

Receive and distribute mail

Do the profiling of guest.

Do booking for walk-ins

Process telephone bookings

Provide supervision to Interns with the cash up

Resolving guest’s problems quickly and efficiently

Responsible for filing, ensure that the documents are filled in hard files and soft copies on the computer.

Bartender

Assist at the Bar

Preparing alcoholic or non-alcoholic beverages for bar and patrons

Interacting with customers, taking orders and serving snacks and drinks

Assessing bar customers’ needs and preferences and making recommendations

Assess customers’ needs and preferences and make recommendations

Mix ingredients to prepare cocktails

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

INSERVICE TRAINING AT TRAFFIC DEPARTMENT

April 2017 - Sept 2017

ADMINISTRATION CLERK

RESPONSIBILITIES

HR: Selection and Recruitment –Data Capturing

Which I had to structure the overtime expenditure

Prepare the organization change tracking sheet

Draft the Training and development Memorandum

Staff Service – Payroll duties

Review overtime hours spread sheet for human errors

Finance Department

Procurement of Uniform for traffic officials

Maintain records of documents, binding documents, assist in searching for information archive, photo copying documents.

EDUCATION

SECONDARY EDUCATION

Inkwenkwezi Senior Secondary School (Cape town)

2013

ACADEMIC QUALIFICATIONS

Further Education and Training Institution: CAPE PENINSULA UNIVERSITY OF TECHNOLOGY

NATIONAL DIPLOMA: PUBLIC MANAGEMENT

Year obtained: 2017

BACCALAUREUS TECHNOLOGY: PUBLIC MANAGEMENT

Year obtained: 2018

NATIONAL SCHOOL OF GOVERNMENT: INDUCTION PROGRAMME (LEVEL 6-12)

REQUIREMENTS FOR THE PROGRAMME

Module 1: Governance and Accountability

Module 2: The Service Delivery system

Module 3: People Relations and Productivity.

Module 4: Financial Processes

Year obtained: 2019

REFERENCES

1.Mrs Amanda De Beer: Regional Administration Manager

Tel: 086*-***-*** Fax: 086-***-****

Cell:081*******

Email: adowrx@r.postjobfree.com

2.Miss Primrose Mlunguza: Office Administration - Department of Community Safety (Safety Promotion and Partnership)

Cell: 078-***-****

Tel: 021-***-**** Telephone

Email adowrx@r.postjobfree.com

3.Mr Kudzai Mhembere: Operations Manager- Never at Home Hostel

Tell: 021-***-****

Cell: 073-***-****

Email: adowrx@r.postjobfree.com

4.Mrs Wilma Kotze: Deputy Director-Traffic Department

Tell: 021- 959 6658

Cell: 083-***-****

E-mail: adowrx@r.postjobfree.com

Contact this candidate