Tour Guide Electronic Technician
Resume:
Chandra Mauli Dubey
️ Salt Lake City, UT *****
️ **************@*****.***
Enthusiastic engineer eager to contribute to team
success through hard work, attention to detail and excellent organizational skills. Clear understanding of electronic equipment and technical work. Motivated to learn, grow and excel in the engineering field.
️ Skills
• Electronics and technology
• PCB basic Knowledge
• LED Circuit Design
• Knowledge of electronic components
testing
• Soldering skill
• Copper winding
• Basic Knowledge of electrical wiring
• Computer
• Mathematics
• Customer service
Work History
2021 Electronic Technician Internship
Cordin Scientific Imaging, Salt Lake City, UT, USA
• Worked On Cmos Camera
• Improved soldering skills
• Troubleshooting on circuit boards
2013-2020 Tour Guide
Tour de Sundarban, Kolkata, West Bengal, India
• Entertained tour guests for maximum engagement,
fun, and lasting memories.
• Answered questions, pointed out important
features to educate visitors.
• Collected and deposited payments from guests.
• Built personal relationships with guests to promote positive experiences.
• Worked closely with management staff of ‘Tour de Sundarban’ to create new tours.
• Guided groups of up to 120 people on tours of a
vast tiger reserve area.
• Improved the guest experience through consistent hard work and dedication to expanding an eco
village.
• Offered friendly and efficient service to all
customers, handled challenging situations with ease.
• Completed all paperwork, recognizing any
discrepancies and addressing them in a timely
fashion.
• Completed minor preventative maintenance and
mechanical repairs on equipment.
• Provided information through narratives on various sites throughout Sundarbans and the city of Kolkata, relaying little-known stories to provide interest.
• Trained apprentice guides to educate on
information to present to tourists and travelers.
2011 Call Center Customer Service
Representative
Idea cellular, Lucknow, Uttar Pradesh, India
• Answered up to 200 incoming calls in busy,
fast-paced call center.
• Helped average of 200 customers every day by
approaching conversations with positive
attitude and focus on customer satisfaction.
• Resolved customer complaints and addressed
emergency requests and needs.
Education
2010-2018 Bachelor of Technology in
electronics and communications
Engineering
( US equivalency – Bachelor of science :
Telecommunications Engineering)
Dr. A P J Abdul Kalam Technical University,
Lucknow, Uttar Pradesh, India
• Awarded in first division
• Majored in electronics and telecommunication
Certifications
2008 Computer software training by
PCHT-Computer training institute, Lucknow,
India
Contact this candidate