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Accounting Manager Customer Service

Location:
Nashua, NH
Posted:
October 04, 2021

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Resume:

Primarie Oliveras

*** **** **, ********* ** *****407-***-****• adowq7@r.postjobfree.com

ACCOUNTING MANAGER

Highly organized and diligent professional drawing upon ten years of experience in accounting and finance to contribute to smooth and productive operations. Collaborate cross-functionally across organizational levels to build consensus, track benchmark achievement, and troubleshoot emerging issues.

- skills -

Computer Literate - Microsoft Office Professional 2013, 2010, 2007Word, Excel, Power Point, Outlook) Operating System - Microsoft Windows 7, Windows XP. Data Entry operations using Bank Systems (RELIANCE, Q-Matic Bank system).

Experienced Supervisor, People Management

Cash Register Operations (Opening, Closing, Balancing)

Sales

Leadership

Excellent Customer Service Skills

Switchboard and Reception Experiences

Bilingual Proficient English and Spanish

PROFESSIONAL EXPERIENCE

Walmart, Orlando, FL

Department manager (January 2015 – Present)

Investigated and resolved customer inquiries and complaints in an empathetic manner.

Promptly responded to inquiries and requests from prospective customers.

Strong leader of customer support staff.

Caribe Federal Credit Union, San Juan, PR

Receptionist / Customer service (August 2008 – November 2014)

Provided customer service to clients where I assisted them in their different issues and needs at the Federal Credit Union. These included but were not limited to account reconciliation, opening accounts, assisting with checking, ATM Card validation and preparation and others.

EDUCATION & CREDENTIALS

Metropolitan University of Puerto Rico, Bayamón, PR

Business Administration, 2011 GPA 3.49



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