David Gartenhaus

** ****** *****

West Orange, NJ 07052

adowq0@r.postjobfree.com 917-***-****

www.linkedin.com/in/dgartenhaus

Global Infrastructure and Operations

SUMMARY OF QUALIFICATIONS

Technology professional with 20+ years of experience managing global infrastructure, operations and large-scope technology initiatives. Skilled mapping business goals and objectives into transformative technology strategy, managing tactical implementation with exceptional execution and providing operational leadership to maintain stability amid continuous improvement. Highly experienced working within cross-functional management teams and maintaining open communication with internal and external stakeholders at all levels. Seasoned mentor/coach with track record of cultivating individual talents and collaborative, high-performance teams.

Strong background in service delivery, data center facilities (MEP), cable plant design, network operations, vendor management, data center optimization, and in establishing standards, procedures, and processes with emphasis on continuous improvement programs. SME in data center outsourcing, co-location, cloud and hybrid evaluation, provider selection, contract negotiation, service migration and ongoing operations.

CORE COMPETENCIES

Global IT Planning and Integration

Infrastructure Analysis, Design and Implementation

Team Development, Mentoring and Leadership

IT Infrastructure Operations and Service Management

Process, Performance and Quality Optimization

Large-Scope Program and Project Management

Vendor selection, management and contract negotiations

EXPERIENCE

Citigroup, New York, NY (via World Wide Technology)

October 2016- present

Senior Project Manager, Data Center Consolidation and Migration

Recruited by the Senior Vice President of Global Technology Infrastructure to reassert resources and timelines critical to the restack and technological transformation of the bank’s data centers located in the NYC headquarters. Tasked with turn-around of chronically delayed high visibility project to consolidate and migrate 120,000sf across three data centers and concurrently construct a new 80,000sf replacement to support 3,000+ trading desks, low latency trading, and a 33% increase in user base to 12,000.

As driving force for delivery of phase one 40,000sf data center replacement, took on 12-month project running 6 months behind schedule and reduced delay by 50% to three months.

Challenged with managing multiple stakeholders with competing interests, analyzed project scope, sequencing, timelines, staffing, and budget. Engaged executives and key stakeholders to gather input and collaborate on improved project execution.

Through broad and deep technological understanding negotiated with senior management across the bank to facilitate 1,500 server and network migrations critical to reducing the project’s duration, associated risks, disruptions and budget overages. Revamped phase one project plan to recoup 3 months of delay and similarly streamlined plans for phases two and three.

Negotiated an application based migration plan that carefully integrated with the bank’s multiple domestic and international “change freeze” schedules.

Instituted merger of Storage Area Network (SAN) fabrics to simplify server moves and expedite migrations.

Coordinated the 25-member project team through strong teamwork centered on improving timely communication, issue escalation and problem resolution, while setting high expectations for individual initiative and accountability. Monitored progress (ServiceNow) and checked in with team members and stakeholders regularly to identify continuous improvement opportunities, maintain momentum, offer support, and minimize project idle time.

Fortified decommissioning procedures with a hardware “end of life” program to coincide with the migration schedule, reducing downtime as future replacements are made.

Deutsche Bank AG, Parsippany, NJ

April 2011 – October 2016

Consultant, International Infrastructure

Engaged as advisor on the Infrastructure Project Steering Committee in conjunction with the firm’s $1 Billion global IT end-to-end digital transformation initiative to consolidate and modernize the firm’s disparate core infrastructure design and delivery processes.

Evaluated numerous colocation, cloud and hybrid solutions for RFP consideration in an environment of senior management changes, shifting priorities and increasing ambiguity.

Provided guidance regarding options, risks, costs versus benefits, and impacts.

Monitored new technology and service offerings and guided RFP creation for global data center outsourcing.

Assessed provider and vendor capabilities to help optimize RFP bidding.

Helped detect risks associated with each first round bidder.

Devised interim stabilization and standardization strategy to help expedite upcoming transition.

Introduced ITIL best practices for uniform implementation across all data centers.

Collaborated with data center managers to develop global KPIs and SLAs to improve operational efficiencies.

EasyLink Services International Corporation, Tinton Falls, NJ

Vice President, Data Center Services (2009 – 2011)

Directed the efficient delivery of a reliable, secure, and fully redundant global infrastructure handling millions of customer transactions daily. Oversaw day-to-day multi-site operation of corporate data center and geographically dispersed colocation facilities. Responsible for development, implementation and delivery of strategic objectives for Data Centers, 7x24 Global Network Operations Center, Network Engineering/Support, Capacity Planning and Telephony. Managed 30 technical professionals and $8M operating budget.

Achieved annual internal Telco savings of $600K by designing and implementing a centrally managed Avaya VOIP PBX network and consolidating and centralizing support for 2,300 U.S. employees in 13 locations.

Reduced hardware costs and improved KPIs (key performance indicators) by 50% by devising a three-site Business Continuity Plan (BCP) utilizing colocations and Sonet Ring Technology to enable cost-saving data center consolidation and increased geographic site diversity. Formulated analysis of corporate data center infrastructure and operating costs to evaluate economics of full colocation, resulting in 30% OpEx preservation.

Created RFP to evaluate multiple vendor solutions for enterprise-wide telephony upgrade. Achieved 40% annual telephony cost reduction by developing and implementing a TDM to SIP migration plan in the firm’s largest core business line-item expense, concurrently improving delivery network reliability and ease of recovery.

Strengthened management processes and physical controls to better handle regulatory requirements including SAS70 and Sarbanes Oxley (SOX), significantly reducing business disruption and keeping staff fully engaged in service delivery during external audits.

Designed and built technology PMO to centralize and prioritize projects and provide structured management reporting for IT initiatives enterprise-wide.

Internal SME on global colocation strategy, office moves and consolidations, site selection, and implementation.

Vice President, Implementation (2004 – 2009)

Responsible for all implementation functions: Project management, capacity planning, systems implementation, Telco contract management and cost containment, and facilities management.

Implemented ITIL best practices to proactively address changing business needs, corporate acquisitions, and plans for organic growth.

Achieved 33% improvement in turnaround time for systems and network capacity upgrades by restructuring diverse existing resources: Established a departmental Project Management Organization (PMO) and a capacity planning group to monitor and ensure adequate support of critical system and network resources based on business volume. Created dedicated implementation team to manage systems and network installations and upgrades.

Generated annual savings of $2M+via centralization of Telco financial management, merging circuit provisioning groups from two divisions to gain scale with carriers.

Championed server virtualization. Employed VMware to provide greater redundancy and hardware cost savings that reduced physical server count by 40% and power consumption by 20%.

Expanded data centers from 4,500 to 7,000sf to meet growing business needs. Upgraded UPS capacity, improving resiliency to N+2, providing proper dual infrastructure for state-of-the-art blade center hardware, and increasing implementation speed and scalability.

Enhanced security through centralized management of access control systems.

Partnered with Sales team to attract and retain Fortune 100 clients by renovating limited capability corporate network operations centers in the U.S. and U.K. and creating world class facilities with 24/7 on-site and remote monitoring, improved uptime, and quicker issue resolution.

American International Group, Livingston, NJ

2003 – 2004

Director, Systems and Network Implementation

Directed system and network implementation for a 40,000sf U.S. core data center and a 100,000sf expansion project. Responsible for Tier 1 support of IBM mainframe and associated storage systems. Managed group of six implementation and support engineers.

Managed design and implementation of $25M, 100,000sf new core data center in Ft. Worth, completed on time and within budget.

Developed and managed infrastructure wiring designs, data center floor plan, Telco connectivity, and power requirements.

Directed the RFP processes for all major aspects of the build out including cabling, storage, and network.

Reduced new system installation time from one week to two days and decreased associated risks by 50% via introducing a standardized structure wiring design.

Implemented bar-coding system to track all hardware, facilitating expedited installations and accurate capital depreciation.

Instinet Corporation, New York, NY

Vice President, Network Implementation and Infrastructure Development (2000 – 2002)

Responsible for desktop support, voice connectivity, network implementation, disaster recovery, office and data center infrastructure. Managed several groups of 35+ technology professionals.

Responsible for installation/upgrade of all U.S. and international data networks to the latest CISCO hardware.

Specified/managed installation of Avaya PBX, ACD, Speakerbus, and Voice Recording for the trading desk.

Managed design and build out of state-of-the-art facilities including carrier coordination, low voltage wiring, power specifications, infrastructure space requirements, and contractor requirements.

Led design and implementation of $13M technical infrastructure for new Times Square corporate headquarters.

Built three core data center facilities totaling 100,000sf in Newport Financial Center and World Trade Center.

SME on data center and trade desk relocation, modernization and expansion in Tokyo, Japan.

Director, Technical Projects (1995 – 2000)

Manager, Network Operations and Technical Projects (1991 – 1995)

EDUCATION & CREDENTIALS

ITIL certificates in IT Service Management and IT Service Delivery

A.A.S., Electro-Mechanical Engineering, New York City Technical College 9/78 – 1/81

Contact this candidate