Stcw Customer Service
Resume:
www.resumekraft.com
Sanjay Chavan
WAITER
adowip@r.postjobfree.com
Dev Wadi, Versova, Andheri(West), Mumbai-
400061
SUMMARY Energetic in Food and Beverage Service with 3 years of experience offering quality food services.
Extremely pleasing personality with sound knowledge in Customer Service Industry Excellent communication skills
Good customer service skills with orientation of complete customer satisfaction Proper conservation and coordination with other team members To be associated with an esteemed Organization, where my capabilities and resources can be used towards attaining the objectives laid down by the organization. SKILLS Guest Services
Food Safety
Cleaning
Cash Handling
Health and Safety
Standards
Meal Serving
Timely food delivery
Table clearing
EXPERIENCE Food and Beverage Attendant
Costa Cruise May 2018 - Present
Set and enforced performance and service standards to keep consistent, high- quality environment devoted to customer satisfaction.
Offered friendly and efficient service to all guest, handled challenging situations with ease.
Used coordination and planning skills to achieve results according to schedule. Worked flexible hours; Day as well as Night Shift
Restaurant Waiter
Taj Hotel Santacruz Jul 2017 - May 2018
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business. Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Worked flexible hours; Day as well as Night shifts. Cashier
D- mart Nov 2013 - Oct 2014
It was my Part Time Job. Because that time I was studying. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
www.resumekraft.com
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Operated cash register to record all transactions accurately and efficiently. EDUCATION Bachelors of Commerce
University of Mumbai 2015 - 2016
Maharashtra State Board
Passed SSC and HSC from Maharashtra State Board in 2011 and 2013 Hotel Management
Don Bosco (Borivali)
CERTIFICATION Food Handler Certificate, ServSafe
STCW Certificate 2010, Marine Training Academy
Hotel Management Certificate, Don Bosco Technical Training Institute (Borivali) LANGUAGES English
Hindi
Marathi
Gujrati
ADDITIONAL
INFORMATION
Passport Details
Passport No: S2753814
Date of Issued: 23rd April 2018
Date of Expiry: 22nd April 2028
Place of issued: India Nationality:
Indian
Other Personal Information:
Date of Birth: 26th October 1995 Gender:
Male
Marital Status: Single Nationality:
Indian
Language Known: English, Hindi, Marathi and Gujrati Hobbies: Playing Cricket and Listening Music
Contact No: 986-***-****/ 771*******
Indian CDC Details
CDC No: MUM 364765
Date of Issued: 08th February 2019
Date of Expiry: 07th February 2029
Place of issued: India
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