Timothy Michael Gail

**** ********* *******, ****** *****, SC 29579 843-***-**** adowgm@r.postjobfree.com SUMMARY

Self-motivated Financial Services Professional with 20 + years in Financial Services and Sales Management experience improving clients financial situations through careful evaluations and thoughtful product solution recommendations. Highly proficient in developing creative solutions and implementing objective decision making. Service-oriented with expertise in building a solid customer base, maintaining a positive attitude, and working hard to build team relationships. HIGHLIGHTS

*Customer service-focused *Excellent communicator

*Friendly *Reliable

* Problem solver *Trained therapeutic foster parent WORK HISTORY

Morningstar Treatment Center, Foster Parent May 2006 through May 2014, Brunswick, GA

● Served as a therapeutic foster parent to four children over a period of eight years

● Provided a loving and caring home to children displaced from their parents due to extenuating family circumstances

● Implemented lessons on life skills in order to prepare the children for life after foster care Springleaf Financial Services, Manager, January 2002 through April 2015, Brunswick, GA

● Assisted 800+ clients with retail, consumer, and mortgage lending needs by evaluating current standing and advising on appropriate solutions

● Increased branch earnings over $1M in one year by encouraging strategic lending practices, offering of insurance and ancillary products and services, and debt management with documentation on strategies

● Pursued business development relationships within the community to assist in stimulating growth and profitability.

● Prepared several employees for management promotions by educating on company policies and procedures in relation to company, state, and federal compliance guidelines and regulations National Finance Company, Manager, July 2015 through August 2016, Conway, SC

● Managed and motivated staff to meet goals related to branch profitability, loan volume, credit quality, and delinquency

● Ensures a high level of client service to 700+ clients by implementing solutions to the company’s and customer’s satisfaction

● Solicited former and present customers to refinance accounts, while also marketing to potential customers to initiate growth

● Initiated loan decisions up to established credit limits, closed consumer loans, and collected accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines

Acceptance Now, Sales Manager September 2016 through July 2021, Myrtle Beach, SC

● Coordinated efforts with the host store to generate applications for customers who did not qualify for traditional financing

● Extended excellent customer service to build rapport with the client while educating them on our products and services

● Achieved branch goals through distributing marketing materials to local business opportunities, referrals, and retention of account relationships

● Retained proper documentation of customer records in accordance to federal, state, and company regulations

EDUCATION

BBA: Business Management, Georgia Southern University – Statesboro, GA Associate of Arts: General Business, Gordon College – Barnesville, GA