Samera (Sam) Hamilton

**** ***** ******** ***** #****

Boca Raton, Fl 33496

561-***-****

adowg4@r.postjobfree.com

Objective:

Seeking a part-time position that will allow me to be part of a team/company/individual which seeks both excellence and a desire to succeed in achieving the goals of the organization and to utilize my skills in a challenging position which will afford for advancement and professional growth.

Finding the perfect company to grow with rewards and compensation. I just moved to Boca Raton and just got married; I have many years in the restaurant industry/ since I was 14 years old learning all aspects of food/ hospitality industry since my father owned 5 establishments in Miami/Dade county areas.

I currently secure a Bachelors Degree in Business Administration and Hospitality. After in doing the many hours in this prior industry mentioned since I was 14 years old. I grew in customer service, sales/office managing and finally my recent employment. I became an Executive assistant with 5 owners of a very reputable and fortune company well known in the décor, events wedding, corporate and mitzvahs industry/Boca area for 18 years.

Experience:

Dalsimer Atlas Floral & Event Decorators of Boca Inc. February 2003-February 2018

Administrative Assistant

Formerly the Executive Assistant at a local event decorating and floral company who specializes in high volume weddings/and all event types such as Bar/Bat Mitzvahs, Corporate events etc.

My responsibilities include but are not limited to:

● Knowledge of scanning, emailing, data entry, filing and faxing.

● Assisting four salesmen, all owners (Was father’s original assistant and only assistant and 3 sons) of the company. Celebrated our 100th year in 2018.

● Manage day to day functions for personnel in all departments.

● Checking all emails, phone messages of each owner and replying in a timely manner.

● Top notch organizational skills.

● Outgoing, enthusiastic, and excellent communication skills.

● In depth knowledge of providing logistics details and handles both personal and corporate events.

● Perform general office duties such as ordering office supplies, maintain all records, manage database systems and perform basic bookkeeping tasks.

● Responsible for our database system (Act) in cleaning it out every year, printing reports daily and basically being the only one responsible and in charge of the whole database and software that the admins, bookkeeper and office manager to utilize daily.

● Responsible in making sure office staff is on time and training all office staff when necessary.

● Answer phones, schedule appointments and maintain calendars of sales staff.

● Responsible for travel arrangements for sales staff and designers.

● Responsible for planning catered lunch meetings.

● Responsible for office staff time-off requests.

● Line up/schedule and prepare events for the weekend, make sure all necessary items are ordered in a sufficient time and manner.

● Responsible for reviewing all events that are booked properly on the weekly and creates in the system to generate and provides monthly calendar to post and distribute to staff.

● Establish and maintain customer relations.

● Attends bridal shows and corporate events to present our company and its standards of why to hire us.

● Initiate sales contacts, qualify leads, and establish new accounts.

● Capable of working under tight deadlines in a fast paced, high volume environment.

● Responsible on following up on calls when proposals are sent out to our clients making sure the logistics of the proposal is understood and that anything can be changed.

● Superior track record in Customer Service/Administrative/Personal Assistant.

● Multi tasked in all departments.

● Purchasing for the facility.

● Training of all Admin Staff

● Responsible and contacting clients three months prior to their events to view their mock-up sample table display prior to their event and approval

Note: My goal is to somehow get the client via phone to reserve the date; this is done on a weekly basis by me; if that particular designer/ sales person is incapable of making these pending calls to their clients who have not reserved with our company at that time.

Bombay Residence -2002-2005

Family Personal Assistant Pembroke Pines

● Acting as a first point of contact Dealing with correspondence and phone calls.

● Managing diaries and organizing meetings and appointments, often controlling access to the Manager/Executive.

● Booking and arranging travel, transport and accommodations.

● Act as the point of contact between the owner and internal/external home staff/clients.

● Screen and direct phone calls and distribute correspondence.

● Handle requests and queries appropriately.

● Manage diary and schedule meetings and appointments.

● Take dictation and minutes.

● Ordered all office supplies.

● Devise and maintain residence office filing of all documents

● Scheduling household maintenance.

● Running household errands

● Pet care

● Grocery shopping

● Laundry

● Occasional meal preparation/very rare due to chefs present at home during meal hours

● Light housekeeping and various projects.

● Maintaining calendar

● Running personal errands

● Household and organizational projects

● Emailing/ bookkeeping for the family

Express Radio, Inc. 1998-2001

Service Technician /Customer Service Representative Coral Springs, FL.

● Assisted Customers at the walk-in service counter. Daily client volume 80-100 per day.

● Assisted in helping customers understanding their bills.

● Ordered all office supplies.

● Assisted all sales persons of their schedules, luncheons, travel, and commissions.

● Repaired Nextel /Sprint phones and two-way radios.

● Responsible for ordering service parts and inventory through Motorola.

● Open medium to large business accounts.

● Set up meetings with sales persons and clients.

● Trained company & staff on Two Way radio use.

Skills:

●Verbal & Written Communication

Can exhibit as an admin assistant and my communication abilities. You can trust me to be the face and voice of other employees and even the company. This includes handling incoming correspondence from customers, suppliers, or partners in a timely and professional manner. In addition, have a friendly and positive attitude when they interact with customers, guests, and other employees.

●Organization

This includes organizing team schedules, events, and files with a system that makes sense for everyone. This ensures that my fellow team members in the organization can easily follow the company's filing systems without misplacing items.

● Strategic Planning

Being able to plan strategically. Prioritizing my tasks in order of importance or planning out processes for the entire office to follow. Planning skills also come into play when arranging employee and executive calendars when unexpected cancellations or changes arise.

● Resourcefulness

Being able to adapt. In business, things can change at a rapid pace and able to adapt quickly to get the job done and assist your teammates. Resourceful in getting my tasks done through multi-tasking and creative thinking skills as well as exploring other avenues to reach a solution.

● Detail-Oriented

In handling sensitive client or partner communications, detail-oriented to catch potential typos and grammatical errors. Furthermore, having an eye for detail with data entry tasks and reporting to ensure my work is accurate and trustworthy.

● Prioritize tasks and meet all deadlines, positive attitude, great communication skills. Team player, loyal, fast learner and dedicated. Restaurant Manager Experience due to family businesses in which my father owned 5 diners in the Miami/Biscayne and Miami Shores Area of Florida.

References

● Separate page, upon request, listed publicly online Zip recruiter

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