Abbas Abbas Ahmed

Address

Cell Phone

: Mansoura – Egypt .

: 00201145000132-0020504016340 .

Email : adowcs@r.postjobfree.com (abbas.aa864@gmailcom) Date of birth : 30/03/1978 .

Marital Status : Married .

Work History

Food and Beverage Manager

• My Blue Hotel Nungwi, Zanzibar - Tanzania . 11/2020 -/

• Diamonds Mequfi Beach Resort, Renco- Mozambique . 12/2019 - 09

/2020

• My Blue Hotel Nungwi, Zanzibar - Tanzania . 0 7/2018 - 09/ 2019

• Blue Reef Hotel, Marsa Alam – Egypt .

Dieractor ofFood and Beverage Manager

03 /2017 - 06 / 2018

• Floriana Hotels & Resorts, Marsa Alam – Egypt . Food and Beverage Manager

12/2011 - 05/ 2016

Best Western Solitaire Resort Marsa Alam .

01/2011 - 08/2011

Assistant Food and Beverage Manager

• Caribbean World Resort Soma Bay, Hurghada- Egypt . 09 / 2010 – 01 / 2011

• Elphistone Resort, Marsa Alam - Egypt . 04 / 2007 - 09/2010 Restaurant Manager

• LTI Grand Azoure Resort, Sharm Alshaikh – Egypt . 09 / 2005 – 06 / 2006 Head Waiter

• Domina prestige coral bay, Sharm Alshaikh - Egypt . 07 / 2003 – 01 / 2005

• Naama Bay Hotel, Sharm Alshaikh - Egypt . 02/ 2002 – 07 / 2003 Captain

• Eurotel Palm beach, Hurghada - Egypt . 11/ 2000 – 11 / 2001

• Sonesta Paradisio, Hurghada - Egypt . 05 / 1996 – 10/ 2000 Education & Training History

Jul 2008 CERTIFICATE FROM AMERICAN HOTEL & LODGING INSTITIUT (THE EDUCATIONL INSTITIUT OF THE AMERICAN HOTEL & LODGING ASSOSICIATION)

SUCCEASSFULCOMPLEION OF Hospitality Department Trainer . Jun 2007 CERTIFICATE FROM AMERICAN HOTEL & LODGING INSTITIUT (THE EDUCATIONL INSTITIUT OF THE AMERICAN HOTEL & LODGING ASSOSICIATION)

SUCCEASSFULCOMPLEION OF Food Safety Program ( HACCP ) . Mar 2006 Food safety program

Nov 2004 Effective communication, Management Process at Coral bay hotel’s . Nov 2004 Evaluating motivation and coaching at Coral bay hotel’s . Nov 2004 Up selling techniques. at Coral bay hotel’s . Nov 2004 Up selling techniques. at Coral bay hotel’s . Nov 2004 Food and beverage cost controlling at Coral bay hotel’s . Oct 2004 Management scope and control dinning Room at Coral bay hotel’s . Oct 2004 Management of service .

Mar 2004 Time management guest complain guide line s at Coral bay hotel’s. Nov 2003 Out line training for new hired employees at Coral bay hotel’s . Mar 2003 Leadership attitude. Behaviors and expectations at Naama Bay Hotel . Jul 2002 Food and beverage standard operating procedures at Naama Bay Hotel . Feb 1999 Handling air line catering at Condor ail line company . Dec 1996 Hospitality communication consistent .

June 1996 Secondary School Certificate .

Language Skills

Very good command of English and Arabic .

Good command of Italian and German .

Personal Skills

I have my special strategy planning for my work through training my staff before the beginning of the operation in order to build and get on a professional, strong, qualified and mastered staff everywhere all the times . I always moving everywhere during the operation process to watch over it and ensure that every thing going well in order to achieve high levels of the guests satisfaction. I always use and apply the HACC (Hazard Analysis Critical Control Point system), So we can guarantee that given services to our guests are completely safety and healthy . I can reduce the expenses and increase the profits through my special strategy during the operation process .

I am professional at making the operation running according to the highest standards, procedures in the hospitality field .

Manage and inspect the operation every day to ensure that the events run smoothly . I always watch over the attitude and appearance of my staff to ensure the satisfactions of our guests .

I always conduct a regular meetings for the information communications policy review tools.

I am mastered at handling the guests complains and comments by addressing the problems and getting solutions to keep on the guest’s satisfaction. I am mastered at motiving my staff in order to keeping our operation going on in a continue progress .

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