Mitchel Pothen

adovsa@r.postjobfree.com

STRATEGIC TECHNOLOGY LEADER

Business Development: Advance the business towards successful, revenue generating operations with transformative technology services.

Operations Leadership: Aligning organizations to scale by supporting business agility, while mitigating risk by overseeing daily policy and procedure enforcement, employee teams, outsourcing, and analyzing key performance metrics.

Entrepreneurship: Identify viable opportunities for technological innovation.

Security and Compliance: Continually defend against cybercrime through rigorous security protocols, penetration testing and adoption of advanced security standards. Familiar with highly regulated industries; HIPAA, SOX, GDPR, PCI, CFR21 Part 11.

KEY ACCOMPLISHMENTS

Medical Device

Architected and implemented the first integrated Product Performance Reporting system in the Medical Device industry.

Instrumental in migrating the organization from paper documentation to electronic.

Consumer Packaged Goods

Oversaw the retirement of legacy ERP / WMS systems while implementing newer technologies in their place.

Re-organized the IT function by developing SOPs, hiring talent, out-sourcing, and overhauling the security architecture.

Financial Services

Implementation of Cyber Security Program governing parent and subsidiary companies.

Implemented HRIS, ERP and CRM technologies.

Developed technology roadmaps for multiple subsidiary companies, partnering with local leadership.

LEADERSHIP EXPERTISE

AIR T, INC Minneapolis, MN 2019 – Present

Vice President and CTO

Responsible for technology strategy for the Air T, Inc Holding Company, acting as CTO for all subsidiary businesses including SAAS development, airlines, manufacturing, and wealth management. Established new IT policies, developed a cyber security program to govern Air T, Inc and its subsidiary businesses, developed reporting capabilities and new operational processes. Report directly to the CEO. AirT utilizes the EOS® operational model for management.

As a member of the Leadership Team (CEO, CFO, VP), oversee activities at the holding company and all subsidiary businesses daily, including risk identification, growth opportunities, cultural innovations, and so forth.

Partnered with our software subsidiary company to develop a cutting-edge ML/AI driven SAAS ERP product.

Developed a cyber security program for the organization, meeting all criteria of our partner Deloitte.

Implemented technology roadmap within Air T, Inc as well as our subsidiary businesses, by collaborating with leadership and business SMEs. This included HRIS, ERP, CRM and reporting solutions.

Lead technology team located in both Minneapolis, MN and Denver, NC, as well as various other remote locations.

Developed template and plan for a Business Risk Assessment/Register, conforming to auditor expectations and requirements.

Created new departmental policies, procedures, and work instructions.

Served as member of Due Diligence team pertaining to acquisition and divestiture activities.

Key Achievements:

Implemented a cyber security program for the entire organization; Developed technology roadmap for Air T, Inc and its individual subsidiary businesses by partnering with local leadership; Improved infrastructure, including migrating existing services into AWS and MS365.

APOTHECARY PRODUCTS, LLC Burnsville, MN 2016 – 2019

Director, Information Technology

Re-structured the IT function, established standard processes and communications, installed SDLC processes and data governance model. Partnered with internal staff and ISVs to deploy new solutions. Serve as overall technology strategic leader, reporting directly to the CFO.

Instituted and Leads the Technology Board within the organization to better review, approve, plan, communicate and adopt changes to technology.

Developed technology roadmap to address gaps in collaboration and productivity tools. This included migrating from legacy systems to Windows10, Office365.

Primary owner of the ERP (MS Dynamics NAV 2015) and the Warehouse Management Systems (ASSISTics WMS), SSRS, as well as integrated systems.

Lead effort to develop the company’s Business Continuity Plan, affecting all departments and functions. This included IT Disaster Recovery protocols.

Instituted new testing SOPs to reduce test failures and maintain compliance with CFR 21 Part 11 for Medical Devices.

Created new departmental policies, procedures and work instructions.

Partnered with Quality to re-design the existing document control systems and LMS tool.

Serve as member of Due Diligence leadership team pertaining to acquisition activities.

Key Achievements:

Implemented a security roadmap encompassing the following: Improved firewalls, routine patching, encryption, Intrusion Detection System (IDS), Radius WiFi, Breach testing, Two Factor Authentication, AOTP, Country Blocking, strong password policies, employee education (e.g., Phishing) and more.

SMITHS MEDICAL Plymouth, MN 2014 – 2016

Sr. Manager, Business Systems

Strategic management of global projects and staff relating to all Business Systems, with a focus on automation and process improvement.

Responsible for support and configuration of Oracle ERP and Agile PLM.

Development and ownership of Change Management program for the adoption of new systems and processes pertaining to configuration management and software validation.

Defined mapping architecture of Magic XPI integration between PLM and ERP systems.

Delivery and creation of training across entire organization for Agile PLM.

Key Achievements:

Released Agile PLM system (PC, PG&C) globally to over 7000 users, in a 9-month timeframe, within time and budget constraints of $3.5million.

SMITHS MEDICAL Plymouth, MN 2011 – 2014

Sr. Manager, Data Management and QA

Oversaw the strategic management and direction of the company’s data assets, focusing on governance and rigorous quality standards.

Established strategic plans, policies, and standards of data governance using a Data Lifecycle Management (DLM) framework.

Managed system configuration and validation/ QA of the company’s business systems. These included Oracle E-Business Suite (ERP), OBIEE, Pilgrim, and others.

Implemented data governance program for master data, including item, customer and supplier data within the ERP and integrated systems.

Key Achievements:

Reduced testing lifecycles 70% (approximately $250k annual ROI) by implementing risk-based validation strategy along with automated testing tools.

BOSTON SCIENTIFIC St. Paul, MN 200 2007 – 2011 (various roles)

Sr. Project Manager / Sr. Systems Analyst

Architected and implemented the first integrated Product Performance Reporting solution in the Medical Device industry.

Designed ETL /XSLT solutions that increased productivity over 60%.

Partnered with physician customers to identify and improve educational opportunities around patient education.

Represented the company on industry standards committees (AdvaMed, Medical Alley) and played key roles in creating and defining industry standards.

Drove Software Development Lifecycle (SDLC) process improvements, to reduce delivery times, and improve oversight, quality, and maintainability of software.

GUIDANT CORPORATION St. Paul, MN 2000 – 2007 (various roles)

Helpdesk Manager / Leasing Manager

Managed the technical support group for the greater Guidant Corp employee base of 7000+ employees.

Oversaw development of Tier 1 / 2 technical staff, while serving as the primary point of escalation.

Developed new Service Level Agreement standards and improved mean time to resolution metrics by 45%.

Administered the issue tracking software, and developed new asset tracking system to better project hardware needs for the organization.

EDUCATION

MS, Software Systems, Opus College of Business, University of St. Thomas, St. Paul, MN 2008

BA, Philosophy of Science, University of Minnesota, Minneapolis, MN 1999

PROFESSIONAL MEMBERSHIPS

Project Management Institute, Member

Data Management Association International, Member

Productivity Tools

Microsoft Office (Word, Excel, PowerPoint, Access, Visio), MS SharePoint, Smartsheet, Basecamp, MS Teams, Webex, GoToMeeting, Skype

Software Engineering Tools

ConnectWise, Rational Suite,

Rational Requisite Pro, DOORS, DB Visualizer, SoapUI, HP Quality Center,

HP ALM, JIRA, Remedy

Software Development Methodologies

Variations of Waterfall, Agile, Kanban and RUP

Hardware and Software Platforms

AWS, AppStream, Windows, VMware, Oracle RAC, Exadata, Apple, IBM, HP, OS X, iOS, Android, AIX, Linux, AS400

Languages

PL/SQL, Transact, SQL, Object Role Modeling (ORM), XML/XSLT, HTML, EDI, Waterfall methodology, Arbortext, Use Cases, ASP, Visual Basic, C##, FTP

Databases

MS SQL Server, Oracle, Magic XPI, Informatica, OBIEE / Discoverer, PL/SQL, SQL Query Analyzer, Oracle SQL Developer, TOAD, MS Access, HL7

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