RICHARD THOMAS

Miami Gardens, FL

Mobile: 786-***-****

adovro@r.postjobfree.com

Veteran Preference

Diversity & Inclusion · Administrative Operations · Human Resource Management· Strategic Planning · Records & Information Management · Talent Acquisitions · Trainor & Mentor · Human Capital Manager · Employee Relations

Visionary Leader with a career history of success delivering results-focused on operational strategies and tactical plans. Highly accomplished professional offering 32+ years in driving development and execution of company initiatives. Innovative thought leader with proven expertise designing strategic plans that align with the mission, vision, and objectives of the organizations. Exceptional talent creating strategies and solutions that increase visibility, profitability and drive competitive advantage. Demonstrated strengths successfully managing multiple projects throughout all phases, from conception to completion. Reputation for building, energizing, and motivating high-performing teams to achieve common goals Adept at analyzing a problem and quickly developing a solution, negotiating with customers, and developing ways to track customer satisfaction

Recipient of multiple awards for outstanding performance and professionalism. Career has been supported by Master of Science in Management with Human Resource concentration from Excelsior College.

WORK EXPERIENCE

12/2019 to 6/2020, Program and Operations Manager / Human Resources Team Chief, USAREUR DCS - G1 United States Army Europe, Clay Kaserne Wiesbaden, Germany, 40 hrs. Salary:$92,476.80. Supervisor: Mr. Lawerence Charles, DSN 537-1093 or CIV +491**********, (Supervisor can be contacted), Clearance: Top Secret- SCI

Duties: Independently plans and carries out the assignments in conformance with accepted policies and practices as directed by the Supervisor to meet organizational objectives; responsible for managing the Command’s Records Management Program and the six major sub-sections to include Privacy Act, Freedom Of Information Act (FOIA), Management Information Control System (MICS), Publication and Printing, Files Management, and Official Mail Management; ensure proper retention and disposition of records using Army Records Information Management System (ARIMS); monitor and directs the G-1 Management Internal Control Program to ensure personnel are in compliance with operating in accordance with established regulations, policies and guidance; reviews, analyzes and interprets regulations, directives, and reports which are pertinent to military personnel to ensure appropriate procedures are in effect to expedite the processing of several functions under the scope of the military personnel management program; review/validate the Commander’s Unit Status Reports (CUSR) to ensure unit readiness; manage, plan and direct the personnel fills for mobilization; supports Solider Readiness Processing, pre-deployment, deployment and redeployment activities; provide guidance, support and assistance to subordinate elements on military personnel functions and actions; maintain frequent contact with subordinate elements and participate in staff visits to provide assistance and ensure compliance with policies/regulations; maintain liaison and coordination with higher headquarters and mobilization stations on matters relating to administrative functions and mobilization operations; train newly assigned personnel; serve as a technical advisor for personnel management functions and automated systems.

Championed successful transition of team to remote work during COVID-19 pandemic by developing rapid response internal processes and procedures. Served as the lead technical consultant and trainer concerning regulations, principles, policies, practices as it pertains to operations and procedures. Interprets and supplements Department of Defense (DOD), Headquarters Department of the Army (HQDA), and Army Human Resource Command, (HRC) directives to the field as required. Oversees policy guidance and training to USAREUR subordinate units concerning military personnel management policies and prepares policy inquiries for interpretations and exception regarding military personnel management. Directs and oversees the implementation of professional development and training of military personnel within USAREUR on a variety of HR war-fighting related subjects to include, HR automated systems (eMILPO, Datastore, EDAS, WebEDAS, TOPMIS, COPS, FMSWeb), HR core competencies, key functions, and enduring principles.

01/2017 to11/2019 Equal Opportunity Program Manager/Advisor UNITED STATES ARMY EUROPE Clay Kaserne, Wiesbaden, Germany, Supervisor: LTC Peter Q. Burke – 803-***-****, DSN -565-3329 Salary: 40 hrs. $89, 697, (Supervisor can be contacted), Clearance: Top Secret – SCI

Formulate, develop, and implement equal opportunity program by monitoring execution of training to lower level equal opportunity advisors. Conduct staff visits to the five Expeditionary Sustainment Commands to ensure commands are maintaining and implementing the Equal Opportunity Action Plan (EOAP). Represent the organization in workshops, conferences, and seminars. Responsible for Army wide policies, doctrine, plans, and initiatives pertaining to the Army EO Program. Responsible for overall evaluation and assessment of the Army’s EO Program. Write, coordinate, maintain, and implement the HQDA Equal Opportunity Action Plan (EOAP).

Contact claimants and respondents to determine relevant evidence needed. Analyze cases under current Sexual Misconduct and Discrimination Policies to determine if a violation has occurred. Draft reports of violation findings for administration and make recommendations for disciplinary and remedial actions. Proofread and redrafted current Sexual Misconduct and Anti-Discrimination Policies as they dynamically change. Assisted other Investigators with conducting formal and informal complaint processing and interviewing: complainants, witnesses, and management.

Investigated discrimination complaints in the areas of: employment, housing, and public. Conducted employee intake interviews (on a regular basis) for persons seeking to file an employment, housing, educational institutions and public accommodation discrimination complaints (complainants). Processed employment, housing, educational institutions and public accommodation discrimination complaints through drafting formalized and perfected Charge of Discrimination forms based on results of intake interviews. Initiated and conducted fact-finding conferences with complainants, respondents, and complainants' and respondent's respective counsel. Managed an active caseload of 387 plus discrimination cases within inventory.

Mentored and trained personnel. Program Managers Office promptly successfully completed 52+ inspections, assistance cases and other visits that significantly improved performance, morale and deployment/combat readiness throughout the USAREUR Area of Operation. Expertly planned, coordinated, and conducted six-semiannual EO training and development; instill and educate young leaders on their role and responsibility as an advisor to the commander. Enhanced public relations by participating in The Joint Medical Service (Bundeswehr) Armed Forces of Germany on Equal Opportunity. Senior manager for various HR programs to include labor and management relations, employee relations, equal opportunity, equal employment opportunity, organizational design, force deployment planning, and evaluations.

BUDGET ADMINSTRATION: Managed the implementation and the utilization of training resources and funding to coordinates development, acquisition, fielding, training and sustainment of ATRRS Programs in support of senior and junior Enlisted Soldiers Professional Development. Reviewed and manage funding and operating for the U.S. Army Europe Equal Opportunity Program Managers Office ($40K). Made decisions on non-routine and costly training, and TDY’s and training requests related to EOAs. Reviewed, and presented contract requirements through the USAR Contract Review Board (CRB) to secure funding in support for Reserve Command school’s academics, schools-houses in order to secure additional resources for Classroom upgrades, Training Systems and Instructors. Developed the annual Spend Plan for the EO PM Division as it is relates to projected TDYs and, Training and Conferences attendance.

KEY ACCOMPLISHPMENTS

• Completed and conducted 52+ inspections, assistance cases and other visits that significantly improved performance, morale and deployment/combat readiness throughout the USAREUR Area of Operation.

• Strategically planned, coordinated, and conducted six-semiannual EO training and development, oversees the 48 Equal Opportunity Leaders Courses, instill and educate young leaders on role and responsibility.

•Skillfully demonstrated knowledge of the most complex Human Resource and Equal Opportunity issues resulting in 45% reduction in EO/EEO complaints.

• Crafted public relations by participating in The Joint Medical Service (Bundeswehr) Armed Forces of Germany on Equal Opportunity.

•Conducted over 30 CSI and 70 SAV, standardize and restructured the EO CSI and SAV inspections

checklists, developed and implemented EO command climate survey and back brief for all command teams.

•Developed training initiatives and policies to improve Europe’s ready, lethal and combat credible forces;

conducted 50 multinational exercises each year to deter aggression and reassure our allies and partners of the U.S. commitment to peace and stability in Europe.

•Advised 10 command teams, command climate surveys, trained over 600 Soldiers, performed CSI,

ensured EOLs were appointed and trained, and conduct informal and formal complaints.

•Provided EO support U.S. European Defense Initiative, nine-month armored, aviation and logistical rotations in

support of Atlantic Resolve reinforce the U.S. commitment to the European theater.

•Provided EO support to Active duty, Reserve, and National Guard Soldiers to support NATO missions such as the

Enhanced Forward Presence (Poland), Readiness Joint Task Force and the Kosovo Force.

7/2015 to 12/2016 Student- Instructor/ Writer Supervisor UNITED STATES ARMY SERGEANT MAJOR ACADEMY (USASMA) Ft. Bliss, TX, Salary: 40 hrs. $67,632.40. Supervisor SGM (R) Jennifer D. Hall DSN-304-***-****, (Supervisor can be contacted), Clearance: Top Secret - SCI

Duties: Designed, developed, and implemented proven strategies and techniques and practices to train students. Planned for and managed current and future workforce need; Made progress toward closing any knowledge, skill, and competency gaps throughout the agency. Mentored and taught 150 analytical methods leading to the certification of over 90% of the career field in the US Army Non Commissioned Officer Candidate School, resulting in the award for excellence. Managed and facilitated the organizational property supplies values at of $1 million. Performance Management – Trains and coaches others on all aspects of performance management including methods, tools, processes, and systems. 97% pass rate with administering written or online practical quizzes and certification exams. Completed Service School Academic Evaluation Reports evaluating trainees' performance. Advised leaders using creative thinking, shaping organizational agility to an unclassified curriculum revision and a 45% increase in instructional capacity online. Created yearly business learning strategies and locally relevant assortments to support business strategies. Managed talent acquisition projects & develop standard processes, including presentations. Expanded online and instructor led course offerings by 30%, incorporating eLearning material.

KEY ACCOMPLISHMENTS

Maintained and ensure up-to-date employee records and data in our HR Solutions cloud-based platform

Mentored and enhanced an inexperienced training staff, leading to a robust operational cell with revised policies and improved efficiency, delivering results to the Command

Provide business with information and assistance regarding incentive programs

Provided input to the design of succession planning, talent review and performance management processes across the enterprise

Provided process leadership across the sector for succession planning, talent review and performance management

Spearheaded individual training, readiness, discipline, safety, and morale for 900 personnel serving in multi-functional roles; implemented a deployment readiness process resulting in a 32% increase in the readiness rate over six months

Worked with Planning, Forecasting, Programming, Budget Funding and Execution teams by monitoring and reporting against obligation and expenditure benchmarks

Led development of training programs for onboarding new personnel, existing employees, early career managers, emerging leaders, etc. as well as technical training

2/2013 to 6/2015 – First Sergeant - 101st HR Co, 101st Support Battalion, 101st Sustainment Brigade, 6430 Desert Storm Dr. Ft. Campbell, KY 42223 Salary: 40 hrs. $67,096.8 Supervisor COL Mario A. Washington, (Supervisor can be contacted) Clearance Top Secret – SCI

Duties: Independently plans and carries out the assignments in conformance with accepted policies and practices as directed by the Supervisor to meet organizational objectives; responsible for managing the Command’s Records Management Program and the six major sub-sections to include Privacy Act, Freedom Of Information Act (FOIA), Management Information Control System (MICS), Publication and Printing, Files Management, and Official Mail Management; ensure proper retention and disposition of records using Army Records Information Management System (ARIMS); monitor and directs the G-1 Management Internal Control Program to ensure personnel are in compliance with operating in accordance with established regulations, policies and guidance; reviews, analyzes and interprets regulations, directives, and reports which are pertinent to military personnel to ensure appropriate procedures are in effect to expedite the processing of several functions under the scope of the military personnel management program; effectively and efficiently use automated systems and databases such as Interactive Personnel Electronic Records Management System (iPERMS), Electronic Military Personnel Office (eMILPO), My Records Portal - Login Human Resources Command US Army, US Army Human Resources Command Website, Medical Electronic Data (for) Care History and Readiness Tracking (MEDCHART), Medical Operations Data System (MODS), Electronic Profiling System (e-Profile) to develop, interpret, and analyze data extracts and reports for presenting reports and graphics for management; exhibits broad personnel knowledge and personal qualities such as creativity, perspective, and sound judgment to train newly assigned Soldiers and Civilians; identify and analyze trends relative to Soldier accountability and unit training participation; provides advisory and consultative guidance on specific human resources issues that impact the overall readiness of the organization including, strength management, position management, retention, records management, separations, reviewing and processing personnel actions, and retirement points accountability; make informed judgments on problems and issues; develop modified human resources work methods and approaches to customer service that fosters understanding to deliver customer-focused customer service via email, telephone, or face to face to promote overall quality and maximize work time; serves as a technical resource and liaison between the higher headquarters, management, and subordinates regarding issues concerning regulations, policies, practices, and theories as it pertains to personnel management functions; provide administrative and personnel support which relates to maintenance of personnel records, processing of personnel actions, military correspondence, maintenance of files and records disposition; provides advice to subordinate units and is the go-to resource for diverse military personnel matters or problems in a multitude of action areas including management of Unsatisfactory participation and suspension of favorable actions (Flags); provide assistance and guidance on day-to-day office management procedures; maintain liaison and coordinates actions with higher headquarters on matters relating to administrative functions and operations; adapt to changing situations and clearly communicate across management, both inside and outside the immediate office to acquire, clarify, exchange facts or information needed to complete assignments; use common terminology, procedures, and practices to prepare informational material packets to conduct staff assistance visits with subordinate elements to provide remedial training and other assistance relative to personnel management as required; exercise originality by analyzing and refining complex, ambiguous, and/or incomplete operation orders and taskers to isolate issues or problems and propose recommendations; create one-page products or information papers from policies and regulations that allows greater ease of access, saves time and enhance overall timeliness of processing personnel actions; plan and organize section training and workshops that promote the overall quality, effectiveness, and efficiency of program operations; conduct thorough cost analysis for training to maximize allocated budget; conduct inspections of headquarters staff and subordinates.

KEY ACCOMPLISHMENTS

• Maintained accountability for $5.5M+ in equipment while leading recovery operations after returning from Afghanistan.

• Restructured/revitalized key human resources organization into an adaptable, agile, and resilient organization by launching/directing full-scale AG Corp (SRC 12) training program resulting in unit readiness.

• Facilitated company-in educate, train, and qualify (80%) Air Assault personnel enabling capabilities.

• Saved thousands of dollars by directing the upgrade and reconditioning of US Postal facilities and coordinating a highly efficient recreational unit program.

• Led general education classes for Soldiers, which greatly improved test scores and increased retention.

• Pioneered and directed a GT improvement program for 54 personnel postal/human resource stationed at outposts that resulted in 95% retention in 2013 and 2014.

• Inspired and motivated individual team members by volunteering as a mentor to personnel facing personal and professional challenges.

• Increased unit’s MEDPROs rating by 27% allowing the Company to maintain a standard of readiness.

• Provided Soldiers to the Division in support of records reviews with 15 Soldiers in updating and uploading iPerms; servicing over 10,000 Soldiers and culminating over 200+ manpower hours.

• Prepared 32 Soldiers to complete Air Assault School; mentored one NCO who placed runner-up for the Division NCO of the Year.

• Assisted in the property management of $5.5M worth of automation and office equipment.

• Hand-selected over five Master Sergeants to serve as First Sergeant to take Company to Afghanistan in support of OEF.

• Mentored and trained 70 Soldiers for combat and Human Resources operations in Afghanistan, Kuwait, and Manas in less than 120 days.

• Provided guidance and direction to Postal Platoons during combat operations ensuring over 30 million pounds of mail was delivered to over 60,000 Soldiers and Civilians.

• Enforced Command Supply Disciplined Program, ensured accountability, security, and maintenance of 21 Army Post Offices valued in excess of $5M dispersed throughout the CJOA-A.

• Supervised 148 Soldiers on 26 different Forward Operating Bases conducting HR and Postal Operations throughout and across Afghanistan.

02/2011- 03/2013 Assistant Inspector General (IG) Maneuver Center of Excellent (MCoE) - 6780 Wold Avenue, Fort Benning, Georgia, 31905 Salary: 40 hrs. $59,760.00 Supervisor: Mr. Richard G. Thomas 202-***-****, (Cell) 540-***-****, (Supervisor can be contacted), Clearance: Top Secret- SCI

Lead and oversee professional staff in planning and conducting inquiries into possible violations of laws, rules and regulations, mismanagement, fraud, gross waste of funds, and abuse of authority within the Office. Lead and oversee professional staff in the development and implementation of investigative plans for the most complex investigations and projects by framing the allegation(s), determining elements of proof, and identifying investigative tasks.

Oversaw professional staff in the development and implementation of strategies for gathering and analyzing information and/or evidence, to include interviewing key individuals, administering warnings, oaths, or affirmations, collecting and analyzing high volumes of information, maintaining the chain of custody for evidence, and drafting and serving IG subpoenas. Lead and oversee professional staff in planning and implementing initiatives to identify and make recommendations to staff in planning, preparing, and presenting written documents that include reports of investigation and memoranda to management, and also lead staff in developing and presenting oral briefings for senior leaders regarding findings and the status of complex or sensitive investigations.

Track disciplinary actions taken on substantiated cases and corrective actions by senior leadership regarding recommendations. Provide oversight of resource management and performance management such as preparing and monitoring the Investigations Division's budget for travel, training, other logistical needs, and writing Performance Evaluation Reports. Develop and recommend audit policies, plans, procedures, and programs consistent with the overall policy guidance of the Inspector General.

Participate with the Assistant Inspector General for Investigations in joint audit/ investigative activities. Develop plans for dealing with fraud and in abuse in programs and coordinate these matters with concerned agencies and management officials. Review the results of these activities and make any necessary recommendations for further corrective actions. Conduct single-audit oversight regarding Federal funds provided state and local government, universities, or non-profit organizations, as required by the Inspector General Act of 1978.

Performed duties as planning and executing in-depth investigations as assessments to accurately measure productivity, efficiency and compliance of programs and operations. Evaluate programs, equipment, facilities and processes related to training, human resources, workplace environment, management and internal controls. Identify and document issues and recommend corrective actions and spread innovative ideas. Provide sound advice to senior leaders regarding team and organizational readiness, training, morale, resilience and performance. Mentors and trains personnel. Work conducted to determine whether: programs and operations complied with applicable laws and regulations, resources, efficiently and economically utilized; and U.S. Army programs achieved their intended results.

Conducted investigations relating to violations of federal law, rules or regulations, as well as investigations of allegations of misconduct on the part of military personnel. Interpreted and disseminated Army regulation and policies. Inspected personnel, administration, logistic activities, training battalions, and brigade headquarters to identify systemic weakness and/or recommended system fixes. Wrote quarterly inspection reports and conveyed staff briefings to the Commanding General’s Special Staff. Planned and coordinated inspection trips nationwide as well as issued government credit cards. Trained new personnel on inspection practices.

Served as a steward of taxpayer dollars by determining the most cost-effective methods when committing government funds. Ensured the Army’s vision and priorities were clear to leaders by developing an Inspection and Oversight Program to reinforce the standard and assist over 150,000 military personnel. Maintained 100% accountability for all automation equipment. Entrusted with extremely sensitive IG information and documentation where oversight for over 376 IG cases provided. Made certain that each IG case, handled professionally; ethically; and conducted to IG standard(s). Heard and resolved grievances or complaints; reviewed serious disciplinary cases and/or problems involving military personnel; and effected disciplinary measures and/or recommend corrective measures be taken in order to prevent recurrence.

KEY ACCOMPLISHMENTS

• Hand-selected for promotion in 2012 after seamlessly executing responsibilities as SR Inspector and Lead Assistance/Investigation NCO, two pivotal leadership roles; office partnership with units leaders.

• Elevated standards of quality/excellence, which resulted in organizations conducting DA directed Warrior Transition Unit housing inspection that improved assigned Soldiers quarters and barracks.

• Saved 5K+ dollars by directing the upgrade and reconditioning of facilities and coordinating a highly efficient recreational unit program.

• Leveraged the National Disaster Response Mission to optimize training/readiness of all key personnel and teams; ensured maximum impact by increasing enrollment in the Defense Travel System to 90%.

• Led the organization in achieving the highest readiness percentage (98%) in the division.

• Completed 60 assistance cases while working a DAIG Whistleblower Case with 98%.

• Coordinated and led the Student Records Inspection of seven Brigades which resulted in 96% improvement of how records are processed, produced and managed across the installation.

• Received commendation from the Command IG for thoroughness and concerns for wounded Soldiers and their Family Members during the Warrior Transition Housing Inspection.

• Superlatively competent NCO; assisted in the completion of two Department of the Army directed inspections due to technical knowledge of administrative procedures.

• Trained over 7,000 Soldiers redeploying from OEF, leaders and Family Members on the role and responsibility of the Inspector General.

03/2007-10/2009 Senior Human Resources Noncommissioned Officer, 1-26th Infantry Regiment, 3rd Infantry Brigade Combat Team, 1st ID,– Ft Hood, TX, Salary: 40 hrs. $47,415.60, Supervisor: Mr. Daniel Cuevas – (C) - 210-***-****/ (W) 210-***-**** (Supervisor can be contacted) Clearance Secret

Duties: Advise Brigade Commander and XO on administrative military personnel actions such as Evaluation Reports, promotions, pay issues/concerns and other personnel matters. Provide administrative expertise and assist the staff in formulating plans, orders and reports. Served as S-1 (Personnel) Section Leader, responsible for being the main point of contact of all personnel actions, tracking ELAS tasks and suspense, assign work to subordinates and delegates authority and duties to staff of four FTS personnel and eight down-trace units. Conduct staff assistance visits of subordinate units. Maintain liaison with higher headquarters relating to administrative functions, operations, directives compliance. Reviews administrative, military personnel related correspondence submitted for transmission to higher headquarters. Maintains suspense log; ensure reports are prepared in proper format and contain required information to assure accuracy, quality of administrative and personnel actions. Reviews incoming correspondence, regulations/directives; manages file systems for command/subordinate units ensuring properly maintained. Review, processes, and request personnel actions according Personnel Actions Processing Guide; Proficient in IWS, IPERMS and MEDPROS. Experience with the interrelationships of military personnel programs and automated systems supporting such programs; able to establish and maintain effective working relationship with higher level officials; skills in communication, analysis and identification of facts, and recommendation of corrective action.

Possess the ability to research, compile, interpret, and analyze data to resolve conflict work processes or work load distribution; experience in personnel readiness and mobilization planning to perform readiness analysis; Mobilization Assistant for subordinate units; reviews mobilization plans for compliance with plans/objectives; analyzing training needs, writing and coordinating training plans, providing guidance to subordinate units, reviews mobilization plans, procedures and conducts inspections; develop and implement plans and schedules for the training program to include mobilization plans; develop training plans, schedules, and standard training policies and procedures; issue directives or instructions to improve and establish committing resources for training, personnel, equipment, and funding; knowledge of applying, military personnel policies, procedures, and regulations sufficient to analyze data and information to prepare straightforward reports and correspondence related to management inquiries regarding the adequacy/deficiencies of a military personnel employment program. Knowledge to respond to inquiries related to strength accountability, manning control, retraining, position classification, or reserve utilization data. Knowledge of common terminology involved in performing and advising on military HR matters sufficient to prepare grade authorization criteria, qualification criteria, and develop quality criteria distribution recommendations; prepare informational material packages; and draft and prepare accession schemes.

Directs administrative services/personnel operations for internal operation of the headquarters;

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