Charles Carrell, MBA, SHRM-CP

Human Resource and Office Professional

Crete, IL 60417

adovqs@r.postjobfree.com

708-***-****

I am currently Human Resources Director for the Village of Alsip. I have been in Office Management and HR for many years. I would love a position that will combine all of my experiences to make me the perfect asset for your company.

Work Experience

Human Resources Director

Village of Alsip - Alsip, IL

March 2020 to Present

Update the Employee Handbook and related ordinances as needed.

Communicates and responds to policy, procedure and human resource related questions from department heads, supervisors and employees. Counsels management to ensure compliance with Village policies and laws affecting employment such as the Fair Labor Standards Act (FLSA), EEO, Fair Employment Practices, Family Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA).

Interprets policies and procedures to department heads and employees. Serves as a consultant to department heads in investigating disciplinary actions and employee grievances. Investigates harassment, discrimination and other H.R. related charges and coordinates resolution.

Administers pre-employment process, which includes scheduling interviews, conducting interviews, pre-employment reference checks, arrange drug/physical screenings, and preparing pre-employment paperwork.

Responsible for union contract interpretation with Department Heads and Supervisors. Participates as a member of the Village’s negotiating team in various discussions with the Finance Director & Labor Attorney.

Coordinates and tracks all workers’ compensation claims. Handles day-to-day tracking and follow-up, which includes working closely with IPR, nurse case managers, department heads and/or supervisors to coordinate and track medical treatment plans, transitional duty assignments as applicable and timely return of employees to the workplace.

Serves as Chair to the Village’s safety program and coordinates quarterly meetings.

Administers leave of absence programs to include Family and Medical Leave Act (FMLA), Disability, and Extended Leave of Absence requests.

Conducts salary and benefit surveys and compiles and analyzes data each year for use by the Finance Director and Village Board.

Maintains centralized personnel files. Assures confidentiality and completeness of employee files; makes recommendations regarding retention of employee records and files.

Ensure completion of Employee Engagement forms by Department Heads. Makes recommendations as needed.

Coordinates and administers insurance programs, including; health, dental, optical and life insurance; workers compensation, unemployment compensation, directs the annual open enrollment; coordinates insurance concerns of employees, and ensures compliance with State and Federal laws. Responds to requests for information regarding these programs.

Coordinates enrollments, changes, and terminations for health insurance, dental insurance, prescription drug coverage and COBRA with village insurance provider.

Coordinates on-site Wellness events to include various educational classes and yearly biometric screenings.

Manage lawsuits, liability claims, or legal cases.

Coordinate random drug testing for the Public Works and Water Department workforce.

Administers the ACA reinsurance filing and coordinates payment.

Ensures appropriate posting of OSHA 300 log.

Serves as the on-site IMRF Authorized Agent.

Coordinates the yearly safety grant funding from IPR throughout the Village.

Maintain the Retiree spreadsheet to track insurance contribution information, change rates when required and communicate same with IMRF/Fire/Police.

Researches information for FOIA’s, RFP’s or special projects as assigned.

Conducts exit interviews with terminating employees and coordinates appropriate follow up.

Advise Village Management on infectious disease and illness (COVID -19) policies and guidelines.

Performs all other related duties as assigned.

Director of Human Resources

Avantara Evergreen Park - Evergreen Park, IL

June 2018 to March 2020

Communicates changes in personnel policies and procedures and ensures proper compliance is followed. Maintain knowledge of industry trends and employment legislation and insurance compliance. Coordinates or conducts exit interviews to determine reasons behind separation. Works directly with department managers to assist them and caring out their responsibilities on personal matters. Process payroll on a regular basis and ensures accuracy and compliance with federal, state and local regulations. Administers workers compensation program and works closely with Worker’s Compensation carrier to ensure claims are processed timely. Administers the employee benefits program and assist with annual employee benefits open enrollment process. Assist department managers with disciplinary procedures and ensures disciplinary actions are administered fairly and in compliance with Federal, state and local regulations. Establish develops maintains and updates filing system for human resources department. Maintain the comfort, privacy and dignity of guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment. Communicates and interacts effectively and tactfully with guests/guests, visitors, families, peers and supervisors. Answers and responds To call lights promptly and courteously when working and guest care areas. Attend and participate in departmental meetings and in-service as directed. Be knowledgeable and data collection, data analysis methodology, And performance improvement methods needed to support and lead performance improvement projects. Identify opportunities for improvement through analysis of data, observation of operations, and consultation with leader ship and staff. Lead performance improvement projects and provide education in coaching in order to build need skills in others To lead PIPS. Participate in multidisciplinary to QAPI activities.

HR Manager/Staffing Care Coordinator

Right At Home Home Healthcare - Orland Park, IL

June 2014 to June 2018

Office Care Coordinator (Orland Park, IL)

Right At Home - Orland Park, IL 60462

The Office Care Coordinator ensures that all referrals are received in an accurate, detailed manner and are properly handled with excellent customer service . Performs human resource recruiting including interviewing and orientation of caregivers while performing various supervisory activities for scheduling appropriate caregivers to clients, accurately entering schedules and client information into our ClearCare software, monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties. as well as ALL HR Functions. (Hiring caregivers and CNAs, conducting new hire orientation, complete background checks and administering drug tests for employment. Maintain all Employee files)

Essential Functions:

• Answers telephone, takes inquiries or messages using excellent telephone technique.

• Receives referrals and inquiries on the programs of this company using excellent inside sales technique.

• Interviews, screens and tests all applicants.

• Schedules and coordinates day to day activities of caregivers.

• Assists largely with recruiting, associate hiring, orientations, in-services, disciplinary actions and maintaining employee files etc.

• Performs payroll duties including verifying time sheets, updating telephony records, and accurate computer input for payroll processing and billing

• Maintains documentation of associate work record in ClearCare and ensures current and complete personnel records for all homecare associates.

• Communicates continually with associates and clients to evaluate service.

• Responds promptly and courteously to all clients' calls.

• Performs on-call coordinator duties as needed by rotation if after hours coordinator is unavailable

• Serves as liaison between associates and Operations Manager.

• Assists with sales, marketing, and public relations efforts

Home Health Aide (HHA)

Abcor Home Health - Arlington Heights, IL

March 2011 to June 2017

Responsibilities

Assist clients with daily activities, appointments, grocery shopping and household chores in order to promote independent living so that the client feels self sufficient. Creating a positive environment that is conducive to client independence.

Office Manager/HR Coordinator

The Chicago Lighthouse - Chicago, IL

January 1999 to April 2011

Oversee daily operations of office, facilities management, hire, train, and supervise administrative staff, provide HR support to the HR Manager, recruiting, telephone system maintenance, order supplies, responsible for all office equipment-purchases, lease agreements, maintenance and special projects. Coordinate hiring/HR activities with direction from HR. Approve time off requests, negotiates and justifies purchases; monitors facility and performance on behalf of dept., primary contact for building management, and process invoices for payment. Develop and manage departmental budget, new employee orientation, telephone training, recommends and manages processes for all internal and contract office services as provided on site including vending, janitorial, trash removal, recycling, post move in furniture purchase, installation and repair, meeting support, mail, switchboard/reception and receiving

Office Manager/HR Manager

Cornfield and Feldman - Chicago, IL

1995 to 1999

Full implementation of all front office of all front office policies and procedures; supervising Office Assistant and Receptionist, and reception relief as needed (14-line switchboard). AP and AR, coordinating travel arrangements for all staff; telephone system maintenance, company benefits, tracking and approving employee sick, personal and vacation time, planning corporate events and ensuring smooth operation of the Law Office. Interviewing and screening prospective employees and coordinating logistics for on-site and off-site meetings for Attorneys, also billable time. Monitor, order and requisition all office supplies; company recruiting, payroll and setting up corporate accounts.

Switchboard Operator

Boyd and Lloyd - Chicago, IL

1994 to 1995

Responsible for answering and directing incoming calls to the appropriate parties on a 12- line switchboard; generating staff attendance reports and operating internal paging system.

Assistant Office Manager

HR Support - Chicago, IL

1992 to 1994

Operated an 18 Line switchboard, assisted in the implementation of meetings, conferences and special events, received, sorted and distributed incoming mail and faxes; prepared certified mail and express mail packages. Greeted all clients staff and visitors in a professional and courteous manner, ordered supplies, petty cash reconciliation, typed memos, and updated employee files and handbooks.

Education

Master's degree in Accounting, Finance and Strategic Human Resource Management

Grand Canton University - Phoenix, AZ

August 2012 to November 2014

Bachelors in Business Administration

University of Phoenix Stadium

2008 to 2012

Skills

MS Word, Excel, Mac, Quick Books, Corel WP & MS Scheduling, Internet, E-Mail, Windows 98, Access, Lotus Notes, Windows NT, MS Office 2000, Microsoft Power Point, HRIS, Google Suite, Kronos, BLS Certification, Payroll

Contact this candidate