Angel McNair

* ******* **** ******, ** *****

adovqk@r.postjobfree.com Cell: 302-***-****

Motivated and diligent problem-solver

Dynamic and results-oriented professional with over 11 years of healthcare experience as a Direct Support Professional, Assistant Site Manager & Vocational Support Professional providing effective support & companionship.

Associate of Science graduate (1/2014) with a concentration in Business Management exposed to academic training in key functions including accounting, finance, and human resources.

Technical skills include MS Office Suite (Word, Excel, PowerPoint, Outlook), Data Entry, Internet Explorer; possess excellent interpersonal communication and critical thinking skills.

EDUCATION

Everest University, Online Studies

ASSOCIATE OF SCIENCE, 1/2014

Concentration in Business Management

CERTIFICATIONS

CPR/First Aid – American Red Cross

Safety Care Behavioral Techniques

Mandt Certification

L.L.A.M. certification

PROFESSIONAL EXPERIENCE

Child Inc.

Domestic violence Residential Counselor 11/25/19 – present Bear Delaware

Supervises residents while they are living at the shelter

Provides information, referrals & crisis counseling to hotline callers

Follows / performs proper intake procedures

Provides trauma-informed, holistic, empowering-respectful & compassionate services to the residents

Makes sure clients are progressing & pursing goals

Conducts educational, support groups / community meetings

Supervises meal preparation of clients

Evacuates building in emergency situations

Bellwether Behavioral Health

Vocational Support Specialists 04/2019 - 07/2019 Pennsville NJ

Inspect lunches upon arrival of day program students

Assisted clients with filing out job applications

Job preparation

Created Monthly menus in accordance to DDD specifications

Created community outing schedule

Assisted clients with assisted daily living skills

Assisted clients with daily learning activities

Ensures each client is safe & in an nuturing environment

Assistant Site Manager 11/2018 - 04/2019 Swedesboro NJ

Supervisor of direct care staff

Assisting individuals in activities of assisting daily living

Clerical & administrative duties

Completed monthly fire drills

Created monthly menus in accordance to DDD specifications

Completed monthly community outing calendar

Daily check of MAR

In the absence of the site manager assumes their duties

Attention to Detail

Documentation of behavior on behavior data forms

Entered incidents into GER

Senior Direct Support Professional 08/2008 - 07/2017

Bear, Delaware

Transferred to Swedesboro, NJ 07/2017 - 11/2018

Provide residential care to support activities of daily living for individuals with intellectual and developmental disabilities.

Implement individualized education plan (IEP) and health plan (IHP) according to personal needs.

Offer companionship, motivation, and support to individuals

respond to negative changes by operating in accordance with support plan and policy.

Escort individuals to medical appointments and community outings

administer medication and prepare nutritious meals in accordance with diet specifications according to DDD

Knowledgeable of THERAP

90% of entries of ISP

Constant support to make sure each client achieved their set goals

PROVIDENCE CORPORATION

Teacher’s Associate 02/2015 - 05/2015

Wilmington, Delaware

Checked students upon arrival for contra bands, cellphones / weapons

Monitored the students during lunch break, counseling sessions & specials

Assist the teacher with the planning of student's individualized educational plan (IEP) and behavioral goals

De-escalate crisis by using behavioral techniques

Encouraged the students to use positive language & behavior

Established a positive rapport with the students

TIRERACK (via Westaff)

Office Assistant (Temp to hire) 10/2007 – 02/2008

Newcastle, Delaware

Supported day-to-day operations as a temporary employee for Tire rack (Tire Company)

printed out bills of lading

answered telephones, took messages, routed callers

scheduled truck appointments for tires to be picked up or dropped off

Placed orders, verified receipts, stocked tire warranties, and expedited orders according to customer requirements

MASTERBRAND CABINETS

Production Associate 05/2005 - 02/2006 Kinston, NC

Worked on an assembly line / production environment to build high-quality kitchen and bathroom doors for residential use

Operated a Machine called the kerfer during production and development process.

Helped achieve departmental, plant, and corporate goals for safety, quality and productivity.

AMERICAN GENERAL FINANCE COMPANY

Office Assistant 05-2001 – 10/2005 Kinston, NC

Created new loan files by preparing documentation for scanning & proper storage

Completed quality checks of loan packets, document deficiencies & resolved exceptions with loan officer

Ensures loans meet compliance standards

Tracked & completed invoicing for credit life sales on loans

Data & document entry accuracy

When necessary, assisted with reports & audits in the evaluation of loan operations performance

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