Matric Call Centre

STACEYLEE 066*******/*********

*

AUGUST staceyaugust03@gmail.c

om

CALL CENTER AGENT, Hamilton Street

Gauteng,South Africa

ADMINISTRATOR,

RECEPTIONIST

ABOUT ME

I seek challenging opportunities where I can fully use my skills for the success of the

organization.

Personal Traits: creative,

temperament, respect, vision, integrity, optimism. realism,passion, enthusiastic

EXPERIENCE

PCS Group 01/2013 - 11/2013

Payment clerk/ call centre agent Contact centre agent/payments clerk

Main duties performed: Call centre agent and payments

clerk payday loans online

MFC A Division Of Nedbank 12/2013 - 12/2018

Service Center Agent

Main duties performed: Service centre enquiries both

telephonically and via email.

2ic to team leader, over and above ad hoc duties.

Restructures (due date changes, term adjustments,

advance adjustments, vat invoices balloon refinancing,

quotations).

MFC A Division Of Nedbank 01/2019 - 11/2019

Senior Service Administrator

Main duties performed:Verifying of accounts before

documents for vehicles are released,working with the

licensing department in regards to all vehicle documents

for vehicles financed with the Bank,re-registrations,de-

registrations etc.

EDUCATION

Missouri Secondary School 2000 - 2005

Matric

Other Info

Skills Languages

Technical: Microsoft Word, excel, PowerPoint, QuickBooks English, Afrikaans

accounting 2004, email,

internet, IBS, sap, NTE, Cetrack, alchemy, banking platform.

Awards

Adaptive Leadership completed Sap Completed Matric Obtained

Interest Top achiever award

Music, ready, DIY projects in the MFC service centre 2018 Retail banking award recieved

from the greater

Nedbank

References

Pierre VanWyk/ Rene Botes - "MFC a division of Nedbank"

Manager/Team leader

adovp7@r.postjobfree.com

011*******

linkedin.com/in/stacey-lee-august-

62166019b

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