Tourism Chinese
Resume:
Bonga Wandile Zungu
Unit 2
Primrose
Johannesburg
1401
adovos@r.postjobfree.com
Objectives
I am interested in an opportunity in the Travel and Tourism industry. To add value to and build the company brand, becoming a brand ambassador to the company I represent. To gain knowledge in the Travel and Tourism industry; particularly related to consumer service and retention. To use my skills and knowledge as well as acquired learning in a Tourism environment, along with the brand knowledge of the company to elevate me into various positions in the Tourism industry.
Education
2016 Hoerskool Vryburger High School
MATRIC
English
Afrikaans
Mathematical Literacy
Life Orientation
Tourism
Geography
Civil Technology
EXTRA MURAL ACTIVITIES
Soccer
2017 January - June 2018 Central Johhannesburg College
TRAVEL AND TOURISM N4 – N6
Travel Services
Travel Office Procedures
Tourist Destinations
Tourism Communication
Hotel Reception
Accounting N5
OTHER QUALIFICATIONS
Development And Training Technologies(silver)
Certificate Of Computer Literacy
Certificate Of Public Safety
ACADEMIC ACHIEVEMENTS
Travel Services N4 : DISTINCTION
Travel Services N5 : DISTINCTION
Travel Services N6 : DISTINCTION
Development And Training Technologies : SILVER CERTIFICATE
2019 February – 2020 January Wuxi Institute Of Technology
TOURISM AND HOTEL MANAGEMENT THEORETICAL COURSE
Exhibition Service And Management
Travel Agency Management
Tourism Marketing
Hotel Chinese
Chinese Language
Wine Tasting
Experience
July 2019 – January 2020 Intern
LE ROYAL MERIDIEN SHANGHAI 789 Nanjing Road East Shanghai 200001 China
Performing duties at a 5 star hotel
Check guests satisfaction
Take guests complaints and comments
Participate in all duties given especially in the food and beverage department
Barman
Hostess
Guest Service
Exhibition Set Up
Skills and Proficiency
Managing of exhibitions, customer relations
Computer Literate
Communication and Interpersonal etiquette
Ability to multi task
Strategic planning and Ideal Execution of routine training activities
Creative and Professional Writing
Presentation Capability
Purposeful problem solving and positive decision making
Ability to assess and accurately advise customers as to what products are to them and how to use them
Self Motivated, Confident, Competent and Diligent
Ability to work and manage difficult people
Assertive, Professional and Reliable
Strengths and attributes
Diligent hardworking individual
Emotional intelligence and self mastery
Strategic planning and Ideal Execution of routine training activities
Creative and Professional Writing
Customer service experience
Teamwork Competence and Leadership Dynamics
Inquisitive and open mind to learning and applying the learning
Honest and of High Integrity
Can work long hours
Demonstrate Exceeding loyalty
Time management
Got a lot of knowledge and skills from studying, working and living abroad
References
HOERSKOOL VRYBURGER HIGH SCHOOL
CLASS TEACHER
MS SLIEP
CENTRAL JOHHANNESBURG COLLEGE
CAMPUS HEAD
ELNA LOMBARD
O11 474 2080
LE ROYAL MERIDIEN SHANGHAI 789 Nanjing Road East Shanghai 200001 China
GRACE
WUXI INSTITUTE OF TECHNOLOGY
MR JAMES
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