Katalingka Laguerre

305-***-**** • adovjr@r.postjobfree.com • Lakeland, FL 33801

Dedicated employee known for punctuality, pursuing employment options where good Summary customer service and positive attitude will make a difference. Skills • Crisis management

• Resource coordination

• Partnership development

• Strategic planning

• Planning

• Team building

• Communication

• Flexible

• First Aid/CPR

• Problem resolution

• Conflict resolution

• Friendly, positive attitude

• Client intake

• Working collaboratively

05/2015 - 05/2021

DSP, CFGH, Orlando, FL

02/2016 - 03/2018

Veterans Affairs, VA Clinic, Orlando, FL

Experience

• Transported clients to and from community gatherings and scheduled appointments. Assisted clients with meeting individual support plan goals, including daily living skills, vocational training and medication management.

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• Created client agendas and monitored activity to promote efficient follow through.

• Maintained clean and well-organized environment for client happiness and safety.

• Transported clients to doctor's appointments and errands.

• Enhanced patient wellbeing by supporting participation in recreational activities.

• Supervised medication administration, personal hygiene and other activities of daily living.

• Followed care plan and directions to administer medications.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Monitored client's well-being, safety and comfort under physician direction.

• Documented current patient information to update vital signs, behaviors and eating habits. Aided with mobility and independence for disabled individuals and continually monitored safety.

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• Improved patient outlook and daily living through compassionate care.

• Served meals and assisted immobile or disabled individuals with eating.

• Prepared food and helped patients eat to support healthy nutrition.

• Monitored health and well-being of clients, including significant health changes.

• Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

• Assisted veterans in preparing forms, documents and applications for benefits. Supported claimants in obtaining admission to outpatient treatments, pharmacy items and prosthetic equipment.

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Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

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Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

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09/2012 - 12/2015

Chiropractor Assistant, Better Life Chiropractor, Orlando, FL 05/2008 - 07/2012

CNA, CSI Nurse World, Orlando, FL

05/2004 - 05/2007

Daycare Worker, La Petite Academy Inc., Orlando, FL Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

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Conducted patient interviews to gather health history, vital signs and information about current medical issues.

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• Kept facility stocked with necessary supplies, equipment and instruments. Verified appointment times with patients, preparing charts, pre-admission and consent forms.

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• Communicated with patients by phone and via written correspondence. Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

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• Printed and filed examination data records according to HIPAA patient standards. Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

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• Reviewed treatment sheets for consistency, completeness and accuracy.

• Assisted back office patient processes to reduce office wait times. Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.

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Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

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Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

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Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.

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Exhibited compassionate care and communication regarding issues surrounding death and dying.

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• Managed and maintained patient rooms, shared-living areas and nursing stations.

• Responded to patient alarms and needs-assessment requests to identify course of treatment. Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

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Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

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Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

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Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

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• Consulted with nurses to develop patient care plans and evaluate treatment options.

• Used mobility devices to transport patients.

• Secured indoor and outdoor premises to protect children.

• Enforced rules to teach good manners and maintain safe environment.

• Read aloud and played alphabet games to encourage early literacy.

• Tidied up, washed hands and assisted children in bathroom.

• Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment. Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.

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05/2021

Bachelor Of Science, Psychology

Keiser University Orlando, Orlando, FL

08/2012

Associate Of Arts, General Studies

Seminole State College Of Florida, Sanford, FL

05/2007

HHA Certificate, Health Aide

Orlando Technical College - Mid Florida Tech, Orlando, FL Education And

Training

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