Pretoria Intelligence Analyst

MAROBO ONICIE MAMABOLO

Pretoria, Gauteng • 073-***-****

********@*****.*** • linkedin.com/in/marobo-mamabolo-5b04529a PROFESSIONAL SUMMARY

Diploma in Information Technology graduate from Vaal University of Technology with experience in general administration and customer service. IBM Business Intelligence Analyst & Cloud Application Developer proficient in Ms Access, SQL Server Database, Visio, MySQL, Oracle, Java, JavaScript, VBScript, C#, PHP, Agile, HTML, CSS, Python in addition to front and back end development. Knowledge of System Development Life Cycle (SDLC) and software version control systems (Git, Subversion, Microsoft Team Foundation). Core Competences and Skills

• Hardware and Software • Computer systems and networks • Programming

• Project Management • Interpersonal Skills • Requirements gathering

• Diagnostic and problem-solving skills • Optimisation of processes • Troubleshooting

• Exposure in process modeling • Data Analysis

EDUCATION

● Information Technology Essentials, CISCO, 2015.

● CCNA Routing and Switching Introduction to Networks, CISCO, 2017.

● National Certificate in Information Technology (Systems Development, NQF Level 5), Altron Bytes People Solutions, 2020.

● Information Technology Diploma (NQF Level 6), Vaal University of Technology, 2018.

● National Certificate in Information Technology (NQF Level 4), Vaal University of Technology, 2015.

● National Senior Certificate, St Bede’s Senior Secondary, 2013. PROFESSIONAL EXPERIENCE

ICAP South Africa 01/2019 – 12/2019

Administration Assistant

● Consulted with management in establishment and implementation of administrative policies, procedures, and practices for daily operations of the office.

● Coordinated the requests for personnel, equipment and transportation ensuring all requests were processed in a timely manner.

● Prepared documents, processed requests, and filed reports to maintain an organized administrative section.

● Demonstrated ability to quickly learn organizational processes and workflows with emphasis on comprehensiveness and timeliness in a fast-paced environment.

● Performed general office duties such as ordering supplies, maintaining records management systems, answer the telephone and filling.

Blue Room Bar & Restaurant 02/2018 – 06/2018

Waitress

● Acquired skills such as multi-tasking, verbal and written communication, attention to detail, recommendations, maintaining proper accountability for orders and funds while keeping up a professional appearance.

● Deliver a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.

● Maintain constant communication between management and all other employees to provide smooth operations in an extreme high volume environment.

● Work closely with restaurant staff to ensure that orders were served in an efficient manner.

● Inspect and clean food preparation areas to ensure safe and sanitary food-handling practices.

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