Victoria Clem
Silver Spring, MD *****
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Work Experience
Cashier
Burlington Coat Factory Department Store - Silver Spring, MD April 2019 to Present
Balance cash register
process refunds and exchanges
assist customers concerns and complaints
Maintained a clean work place
assist in restocking merchandise onto floor
Assist in processing merchandise
Aspen Hill - Cashier
Michaels
September 2017 to Present
Provided outstanding customer service
● Balance the cash register and generated reports for credit and debit sales
● Processed refunds and exchanges
● Assisted and resolved customers concerns and complaints
● Assist in locating specific merchandise requested by the customer
● Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately
● Offered customer carry-out service at the completion of their transactions
● Assisted in stocking shelves to keep all supplies available
● Maintained a clean working space for all customers Aspen Hill -Host
Outback
September 2018 to October 2018
Seated the customers to their table
● Set up tables for parties if needed
● Polished silverware
● Served meals to customers if needed
● Assisted customers if they had an issue
● Made reservations to customers request
● Help with take-out orders if needed
● Opened and closed the door when customers arrive and leave
● Maintained a clean workspace for all customers
Education
High school or equivalent in Diagnostic Medical Sonography Montgomery College
August 2018 to Present
Northwood High School
August 2014 to June 2018