Gwendolyn Mills adov4a@r.postjobfree.com 310-***-****

Summary

Accounting Professional with more than 10 years of experience skilled in Bank Reconciliations, Inventory Reconciliations, Account Reconciliations and Billing Reconciliations, Accounts Payable, Accounts Receivables, Monthly Finance Reporting, Collections, Billing, Budget & Analysis and Customer Service. Highlights

• Account Reconciliations and Problem Solving • Proficient in Microsoft Excel, Word, PowerPoint

• QuickBooks Pro Access, SharePoint and Outlook

• Budget and Analysts • Experienced with JD Edwards and AS400

• Journal Entries • Knowledge of Oracle

• Experienced with Office Machines • Quick Base and Egnyte Accomplishments

Accounting Skills

• Operated computers programmed with accounting software to record, store, and analyze information. General Ledger Accounts

• Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and accounts receivable transactions.

Managerial Skills

• Trained staff, Set up remote Call Center to handle Customer Service duties. Experience

Benefits Enroller – November 2017 – 2020

Delta Dental Plan of California

• Provide Customer Service by attending onsite open enrollment and health care meetings at client locations

• In a group setting or one-on one, compares and contrasts dental plans in order to assist customers with determining the best plan to meet their needs

• Provides customers with printed plan information and answers any questions about the plans offered Finance Coordinator/Supervisor - September 2000 – 2020 Holy Temple Foursquare Church

• Reconcile the church bank account in Quickbooks, record weekly income from contributions in Microsoft Excel, prepare monthly finance reports detailing income and expenses for corporate head quarters of International Church of the Foursquare Gospel to assist with Corporation accounting, order supplies and pay vendor invoices, setup and maintain vendor accounts, order checks, perform annual and monthly budget analysis and make necessary adjustments to ensure financial goals are met, prepare 1099 and annual contribution letters to comply with Internal Revenue guide lines, oversee the overall finance functions performed by the financial secretary and treasurer, schedule appointments & misc. task when called upon Internet Referral Agent - May 2012 to September 2016 Home base Business

• Advertise marketing for fortune 500 companies to assist with obtaining more online customers. Recruit New Referral Agents and train them to do what I do. Make outgoing and incoming calls and assist clients with the setup to ensure that the customers are serviced in a professional manner. Floor Manager - November 2010 to February 2012

Coastlife Underwriters – Irvine, CA

• Managed team of 5 Case Managers and Customer Service Reps, answered and coordinated Insurance carriers pending requirements, coordinated ordering of exams and Attending Physician Statements, setup pending process and follow-up, reconciled premiums for agent accounts, quality control. Coordinated with IS to create reports in Intuit Quick Base for tracking progress and reporting to agencies, maintained online file cabinet in Egnyte, trained employees, liaison between the office and Underwriters with major insurance carriers, set up meetings with upper Management & CEO’s to ensure the work flow was efficient. Collection and Reconciliation Analyst - July 2001 to October 2010 Delta Dental & Delta Care USA – Cerritos, CA

• Applied premiums, contacted clients for payments 30+ days old, reconciled premium to eligibility for major accounts (County & City of Los Angeles, Kaiser Permanente, Scan, Teamsters, UC Schools, City of Long Beach, Northrup Grumman etc…), resolved Aging accounts 90+, reviewed & mailed Dunning Letters, assisted Account Mangers, Underwriting, and Enrollment Dept. with group renewals, new group implementations, forecast request, variance analysis of $25k, resolved escalated collection issues, met with Managerial Staff to address escalated collection issues, coordinated Aging, renewals, Unapplied Premiums, and Daily Applied Receipts Reports for the department, filled in for Supervisor, attended client and management meetings on/offsite, monitored production to ensure daily, monthly, quarterly & annual goals were met, conducted conference calls with clients, submitted adjustments and reclassifications of premiums, documented and maintained procedures in HIPAA format, met weekly with Collections Supervisor to resolve adhoc collection issues Accountant/Accounting Clerk - July 1980 to September 1999 Unocal – Brea, Los Angeles & Pasadena, CA

• A/P, Fixed Assets, Budget Analysis, Depreciation reporting, Expense Accounts, Payroll, Journal Entries, Month- end close, Oil and Gas Production Accounting, Chemical Accounting, Authority for Expenditure approvals up to

$1mm, Invoice Auditing, Material control, conducted field inventory audits, Joint Venture Accounting, liaison between Accounting Office and field personnel for California, Oregon, Washington, Alaska and Japan. Real Estate - July 2005 to Present (California Licensed since 10/1999) Berkshire Hathaway Home Services – Ontario, CA

Nationwide Real Estate Executives – Los Angeles, CA Century 21 Results – Lakewood, CA

Prudential – Lakewood, CA

USA Realty and Loans – San Diego, CA

• Buyer and Seller Agent - Residential homes sales, Short Sales & Foreclosure Specialist Education

Jaddai Bible College (Ontario, CA) – 11/2017 to present (Bachelor Degree Program) Diversified Vocational College

Business Office Administration – 10/2015

Diploma & California Customer Service Certificate

ICT College 2001

Los Angeles, CA

Network Administration and Computer Technician

Diploma

Trade Technical College (Los Angeles, CA) – Accounting and General Education References Available Upon Request

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