Dana Kimrey
**** ******** *****, ******, ** ***26 • 843-***-**** • **********@*****.***
Professional Summary
Professional Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Offering 27 years of experience in business office operations.
Adept communicator Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for all professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Goal-oriented.
Offering key strengths in time management and communications across all level of personnel, management, and clientele.
Enthusiastic, dependable, and responsible bringing expertise in all types of office support. Excellent ability to build positive rapport with customers, maintain professional appearance and uphold strong public image.
Committed and motivated with exceptional customer service and decision-making skills. Strong work ethic, professional demeanor, and great initiative.
Skills
QuickBooks
Insurance and Benefits Experience
Understands confidentiality
Results-oriented
Thorough
Team leadership
Proficiency in Microsoft Office-Word and Excel
Excellent knowledge of data management
Familiar with computers and able to adapt to Agency Management Systems
Scheduling and calendar management
Spreadsheet development
Trusting, aware of detail, meets goals, neat and passionate
Recordkeeping
Documentation and reporting
Invoicing and Billing
Positivity. Flexibility. Determination
Strong communication skills, both oral and written
Work History
Procurement Specialist, 05/2020 to Current
SC Department of Health and Environmental Control – Conway, SC
Made valuable contributions to planning of promotions, pricing, and inventory levels, enhancing inventory flow, revenue, and profits.
Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs.
Manage 57 state fleet vehicles for all 17 sites in the Pee Dee Region.
Oversaw inventory control, accounting, and supply reports.
Drafted and delivered bid invitations to supplier firms.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Reduced production downtime by overseeing quality control and assembly.
Negotiated with vendors on freight costs, cutting shipping prices.
Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions.
Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Performed competitive market and sales analysis and applied best practices to drive business strategy.
Horry County Schools/ Bus Driver/Office Receptionist 08/2019-05/04/2020
Do proper paperwork as needed
Drive School bus, keep kids orderly and report any fighting, bullying, misbehavior
Keep up with online training and certifications
Administrative Assistant/HR Liaison, 12/2014 to 08/2019
South Carolina Department of Social Services – Conway, SC
This position provides high level administrative support to Regional Director of 12 counties, DSS, fully utilizing available software and web-based resources to support efficient provision of HR services. Serves as Administrative Coordinator for DSS State, Regional, and County HR Liaison activity
Prepares all written correspondence (letters, memos, reports, etc.) for Regional Director assists other supervising staff if requested.
Develops and maintains suitable office procedures to manage correspondence and data to ensure appropriate distribution, staff communication, timely response, and HR accountability.
Maintains Regional Director's calendar and arranges meetings and travel as necessary.
Prepares workforce reports, organizational charts, work-flow diagrams, and other internal documents as necessary for executive management use and monthly HR dashboard publication.
Answer telephone and greets visitors to Regional Office. Uses customer and personal service strategies to assess employee/customer needs, determine appropriate staff/agency access, and ensure customer satisfaction.
Serves as primary point of contact and coordinator of efforts between central DSS Regional office and employees throughout Regional and County DSS offices.
In coordination with HR Directors and executive staff, manages review, revision, distribution, and communication of HR policies, directives, and procedures.
Ensures appropriate office supplies, publications, forms, office equipment, etc. are maintained. Communicates with DSS Procurement employees as necessary to comply with procurement procedures and comply with HR budget requirements.
Administrative Assistant/Legal, 09/2009 to 12/2014
South Carolina Department of Social Services – Conway, SC
Consulted with multiples clients, witnesses, and legal professionals to define and document case details of their case with DSS
Researched cases and attained affidavits to support supervisors and case needs
Observed strict privacy laws to prevent information breaches and protect client data
Produced well-researched and articulate legal briefs, pleadings, and statements
Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information
Organized and prepared case exhibits and evidence for trial
Researched documents and publications for case-altering details and evidence establishment
Scheduled appointments for DSS attorneys and adjusted and changes through LCMS application
Participated in client interviews, observed questioning process, and took notes to document information
Facilitated efficient communication between judges, court administration, government agencies and attorneys
Drafted correspondence and documentation and submitted all materials to appropriate parties
Filed pleadings and required paperwork with court clerk according to strict deadlines
Organized and executed court calendar with daily cases and supervisor meetings
Cleaning Professional, 06/1997 to 09/2009
A Personal Touch Cleaning Service, LLC – Conway, SC
Handled all bookkeeping, advertising, and payroll for 5 employees.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Organized and used industrial cleaning products following strict safety procedures.
Maintained floor cleaning and waxing equipment.
Supervised supplies in inventory and submitted reorder requests.
Hand-dusted and wiped down office furniture, fixtures, and windowsills to keep areas clean and comfortable.
Worked alongside other cleaners to complete jobs in corporate office buildings
Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents
Delivered quality customer service to address urgent needs and cleaning requests
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies
Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals
Promoted building security by locking doors and checking electrical appliances for safety hazards
Call Center Experience-unsure of dates
Answer phones for doctor’s office, fax, scan, handle email questions and concerns,schedule appointments, check information such as insurance benefits,advise patients, send referrals, call in prescriptions, etc.
Medical Records Specialist, 01/1993 to 12/1999
US Army National Guard – Columbia, SC
Kept accurate log of all requests for medical information and records.
Monitored legal and financial statuses of various offices.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Identified new methods to optimize medical records management.
Maintained patient records in compliance with security regulations.
Oversaw insurance cost reporting.
Managed electronic medical records for thousands of patients.
Communicated effectively with staff, patients and insurance companies by email and telephone.
Followed up with patients about medical and healthcare processes
Education
High School Diploma: 1987
Roy Hudgens Academy - Lynchburg, South Carolina
Student Counsel
Beta Club Member
Softball Player
Basketball Player
Cheerleader
Honor Roll Student
Horry Georgetown Technical College - Conway, SC
I have an accumulative of 67 credit hours but due to changing my major I was unable to complete my degree.
Majored in Business Management.
References
1.Paula Richardson
Professional
SCDSS Regional Director
**********@***.***
2. Kimberly Guaghan
Professional
Woodlawn Enterprises-Sears
************@*****.***
3. Vicki O’Rourke
Professional
Horry County Schools
*******@******************.***
4. Denise O'Neal
Professional
SCDSS County Director
843-***-****/843-***-****/843-***-****
******@***.**.***