GLORIA MARQUET

AN E X P E R I E N C E D, A C C OMPLISHED O P E R A T I O N S P R O F E S S I O N A L Greater Los Angeles Area, California 310-***-**** adov2e@r.postjobfree.com E X E C U T I V E S U M M A R Y

An experienced, driven, and accomplished Business and Operations Professional, with a wealth of experience while working for leading, high-profile companies. S U M M A R Y O F Q U A L I F I C A T I O N S

More than twenty years of strong experience, holding positions of increasing scope and responsibility.

Strong background in many areas including management, operations, staff training and development, freight forwarding, import and export work, report preparation, customer service, and public relations.

Hard-working and driven, while highly-experienced in all aspects of daily business operations, and is proven in consistently meeting the highest in organizational and project expectations.

Adept in establishing and cultivating successful, long-term client and industry relationships, and is firmly committed to attaining high levels of client satisfaction, loyalty, and retention.

Excellent organizational, communication, analytical, and people skills.

Thrives in a busy, fast-paced working environment. P R O F E S S I O N A L E X P E R I E N C E

VANGUARD LOGISTICS, Compton, California

Customer Service Representative/Receptionist (2002-2020) Responsible for office administration, reception, liaising with customers, co-workers, and management; cashiering, document preparation, computer data entry, records maintenance, and handling a wide variety of special projects.

C-AIR INTERNATIONAL, Inglewood, California

Import Agent (1997-2002)

Responsible for import coordination, opening files, document control, break bulk, customer brokerage, preparing ocean and air documentation, issuing delivery orders, working with trucking companies, and client relations. COLUMBIA SHIPPING, Inglewood, California

Export Agent (1995-1997)

Responsible for export coordination, preparing shipment documentation, booking freight carriers, maintaining customer records, account troubleshooting, and customer service. LUNADA BAY PHARMACY, Palos Verdes, California

Assistant Manager (1992-1995)

Responsible for assisting with pharmacy management, staff training and supervision, sales, merchandising, inventory control, purchasing, display coordination, cashiering, and customer service. RAYMOND EXPRESS INTERNATIONAL,Inglewood, California Export Agent (1988-1991)

Responsible for perishable export coordination, working with international carriers, preparing account documentation, scheduling drivers and warehouse personnel, data entry, and customer service. TRAFFIC INTERNATIONAL, El Segundo, California

Receptionist/Clerk (1984-1988)

Responsible for answering phones, greeting and processing clients, records maintenance, typing, data entry, preparing shipping documentation, working with carriers, and client relations. E D U C A T I O N

SOUTHERN CALIFORNIA REGIONAL OCCUPATION CENTER, Torrance, California Studied Business Office Administration.

REDONDO UNION HIGH SCHOOL, Redondo Beach, California Diploma in General Studies.

T E C H N I C A L P R O F I C I E N C Y

Windows, Word, Internet, and other systems and platforms L A N G U A G E S

Bilingual, speaking English and Spanish fluently.

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