Heather Madrigal

Payroll Coordinator, A/R Supervisor - Macon Marriott City Center

Kathleen, GA 31047

adov18@r.postjobfree.com

478-***-****

To obtain a career within your company in which I can bring my personal values, a positive attitude, and a team player to your team.

Work Experience

A/R Supervisor, HR Coordinator & Payroll

Macon Marriott City Center - Macon, GA

April 2017 to Present

Responsibilities

• Perform daily payroll department operations for 200+ Employees

• Manage workflow to ensure all payroll transactions are processed accurately and timely, while reconciling payroll prior to transmission and validate confirmed reports

• Exhibit cross-functional flexibility by managing all assigned pay groups and specialty functions as well as being a resource for all new employees.

• Focal point for all payroll and accounts receivable business systems and well-versed in the proper taxation of employer paid benefits

• Process correct garnishment calculations and compliance; perform compliances for unclaimed property payroll checks; and execute time and attendance processing and interface with payroll

• Supervise and maintaining accounts receivable, customer files and records

• Process manual checks; maintain up-to-date billing system; generate and send out invoices; and follow-up on, collect and allocate payments

• Develop ad hoc financial and operational reporting as needed

• Carry out billing, collection and reporting activities according to specific deadlines

• Collect data and prepare monthly metrics to facilitate month-end closing

• Investigate and resolve customer queries by communicate with customers via phone, email, mail or personally

• Corresponds effectively with employees, as well as senior management in resolving payroll and/or accounts receivable issues.

• Consistently evaluate current processes and make appropriate adjustments for efficiency General Manager

Holiday Inn Express & Suites - Perry, GA

October 2014 to April 2017

Responsibilities

• Oversee all hotel operations, which include the management of approximately 20 employees.

• Ensure full compliance to hotel, SOP's, policies, procedures and service standards.

• Responsible for all payrolls for two properties, accounts receivable, and accounts payable.

• Manage all inventory, hotel expenses, petty cash fund, and American Express Corporate Card.

• Lead all key property issues including maintenance projects and customer service.

• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are exceeded

• Maximize room yield and hotel revenue through innovative sales practices and yield management programs

• Act as a final decision maker in hiring all key staff and all employees training.

• Responsible for legal requirements, Occupational Safety and Health Act, fire regulations.

• Responsible for safeguarding the quality of operations both (internal & external audits).

• Accountable for department heads responsibility and take ownership of all guest complaints Front Office Manager/Sales & Marketing Director

Holiday Inn / Ramada Conference Center - Perry, GA 2004 to 2014

Responsibilities

• Oversee lobby operations, which includes making sure the check in and checkout process is accurate and quick for the customer

• Handle all guest inquiries and complaints in a timely and efficient manner

• Manage all inventory via three different inventory management systems

• Responsible for all employee training

• Assign sales territory groups, coordinate sales activities, and monitor sales quotas

• Prepare budget plan, which includes completing progress reports and annual sales reports

• Responsible for market research and locating new market segments

• Reserve group block, as well as banquet/meeting reservations Skills

Team player, quick learner, ambitious, multitasked, flexible, proficient in time management, can work with little or no supervision

Systems Used

Excel, Word, ADP Payroll, Timesaver, FSPMS, Opera Property Management System, E-Verify, Perform

& Holidex systems.

Education

Warner Robins High School - Warner Robins, GA

Skills

Paychex, Timesaver, many payroll systems

Contact this candidate