Admin officer/Customer service

JIMOH SODIQ AYINDE HND BUSINESS ADMINISTRATION

NO 12 ABATA STREET ORILE IGANMU, LAGOS.

Phone: 081******** Email: **********@*****.***

PROFESSIONAL SUMMARY: Balance multiple tasks simultaneously, delegate when appropriate. Planning and the ability to think strategically. Highly efficient and diligent, capable in delegating responsibilities to others and supervision and evaluating for effective task completion. Enthusiasm for delivering excellent service to customers and other visitors in the office settings. Commitment to upholding company policies and procedures when working with staff’s members and motivating team. Strong organizational skills and excellent attention to details when dealing with paperwork Excellent customer service, project support, team leader and management skills. WORK EXPERIENCE

ADMIN OFFICER/CUSTOMER SERVICE (SIGNAL ALLIANCE NIGERIA LIMITED) 2015 – SEPTEMBER 2020

57 Uba House Marina Lagos Island, Lagos.

JOB DESCRPITION

• Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner

• Ensuring office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies always

• Occasionally going off site to deliver reports or files to other departments

• Coordinating schedules, arranging meetings, distributing memos and reports and ensuring that everyone is kept current of necessary company news and information’s

• Ensuring the confidentiality and security of files and filing systems

• Operating copy equipment’s, printers, shredding machine or other equipment’s necessary

• Preparing and editing letters, reports, memos and emails

• Arranging and booking executives travels both local and international flights WAREHOUSE MANAGER (FLOURMILLS NIG LTD) DEC 2012- DEC 2015 Eric Moore, Surulere Lagos

JOB DESCRIPTION

• Control inventory levels by conducting physical counts; reconciling with data storage system. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement

• Supports the sales team, business developers and Area Manager in meeting both primary and secondary sales target

• Evaluate contingency plans for managing incidents or accidents.

• Implement improvement initiatives to enhance operations.

• Oversee loading of goods and making sure its accurate STORE KEEEPER (TONEX IMPORT AND EXPORT) FEB 2006 – JAN 2007 Lawason Road. Surulere

JOB DESCRPITION

• Control inventory levels by conducting physical counts; reconciling with data storage system. Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement

• Supports the sales team, business developers and Area Manager in meeting both primary and secondary sales target

• Evaluate contingency plans for managing incidents or accidents.

• Implement improvement initiatives to enhance operations.

• Manage staff performance to achieve Key Performance Indicators (KPIs).

• Monitor budgets and expenditure of the bus depot

• Oversee bus depot security.

• Oversee the maintenance of bus and depot facilities EDUCATION

Rufus Giwa Polytechnic

Owo, Ondo state

Higher National Diploma

Business Administration (Upper Credit)

2012

Olabisi Onabanjo University

Ago Iwoye, Ogun state

Diploma

Business Administration (Lower Credit)

2009

PROFESSIONAL SKILLS

Operating computer software such as Microsoft Word, Excel, Dynamics, SAP, Yammer, Outlook, Power Point and more

Proven record of results when working as a team resulting in better productivity and improved morale

Multitasking and meeting of deadline

Accuracy of assigned work

Good oral and written communication

Filing paper management

Equipment handling

Data entry

Strategic planning

Client support/management

Business development

Problem analysis

Risk assessment

Operation’s reporting

Customer relationship management

Good coordination

HOBBIES

Meeting people, travelling, surfing the web for useful information, playing football. REFERENCES

On request

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