Management Ii Personal Assistant

EMMANUEL OFORI

PERSONAL DETAILS

ADDRESS: P o

Email: *******@*****.****** TF 158

Tradefair Accra

MOBILE: +233-*********

Country of Origin Ghana

CAREER OBJECTIVES

I am a go-getter with a strong urge to achieving excellence. I am a hardworking young man who possesses excellent interpersonal relationship skills. I strongly believe that teamwork is a conduit to excellence, and I strive to create a strong bond with my team. I am also a good communicator with proven capability of handling multiple tasks. I have always exhibited the habit of looking forward to challenging roles with the aim to effectively working to enhance set KPIs and positively contribute to achieving the overall goals of the Organization.

PROFESSIONAL EXPERIENCE

UNIVERSITY OF TSUKUBA, JAPAN APRIL 2016- Mar 2018

RESEARCH & TEACHING ASSISTANT

RESPONSIBILITIES

Conduct research on assigned field of research as defined by supervisor.

Collect and Analyze data using specialized statistical tool such as SPSS or datasets.

Supervise undergraduate students working in research projects.

Prepare, maintain, and provide ready access to experimental data for Supervisor.

BANK OF AFRICA, GHANA JULY 2012 to SEPT 2015

RELATIONSHIP MANAGEMENT II

RESPONSIBILITIES

I superintended over the implementation of “Mass Account activation drive” at the Amakom branch of Bank of Africa, Ghana. Supervised and managed a team of ten (10) direct sales officers to educate, market and subscribe potential clients to the banks newly introduced products and services that targeted the informal sector, lower-income earners, and the poor. This was achieved by preparing an active weekly call plan and maintaining call reports on both new potential clients and the existing ones. My team overachieved our KPIs.

My other responsibilities include the management and maintaining wealth management portfolios worth thousands of dollars.

Promote the bank in the community by making outside calls and maintaining an active visible role in appropriate organizations. Participate in civic activities to promote growth and development in the community and a positive image for the bank.

Makes business development calls on both current and prospective retail and commercial opportunities. Making presentations to prospective new business and conducting credit analysis on to support potential SME creditors.

Manages and Maintains proper control of processes (e.g. KYC, Anti Money Laundering activity, etc.) in respect of customer accounts in compliance with Bank of Ghana.

MTN GHANA 2009- 2012

BRANCH NETWORKS COORDINATOR

RESPONSIBILITIES

Manages the day-to-day activities of various new set up connect branches of MTN

Coordinate with the sales team by managing schedules, writing reports, and communicating relevant information across board.

Coordinates with Event and marketing department on all outdoor by providing the team with customer service and sales staff.

Ensuring the adequacy of office equipment’s, stationaries and sales-related equipment or material at all branches.

Responding to complaints from customers and give after-sales support when requested to meet customer satisfaction standards.

UNITED BANK OF AFRICA 2006- 2009

Personal Assistant to Head of Business Development

RESPONSIBILITIES:

Manages administrative duties at the office of the Head of Business Development

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Organizes EXCO meetings which involved all the Heads of Retail Offices in West Africa Business Developments Heads

Prepare periodic reports on Branch Marketing/Sales and Credit operations for the attention of Head of retail and ensuring that all variances in relation to set targets are properly explained.

Responsible for Business Developing officers who are assigned the role of Banking Center’s growth in deposits, loans, branch sales, and expected to meet objectives of increasing customer penetration.

Partners with Customer Service Manager to strategize sales opportunities. Plans, executes, and follows-up on community, organizational, and in-branch events to drive sales initiatives.

ACADEMICS DEGREE

UNIVERSITY OF TSUKUBA 2018-Date

PH. D IN PUBLIC POLICY (Final Stage)

UNIVERSITY OF TSUKUBA 2015-2018

MASTER’S IN INTERNATIONAL PUBLIC POLICY

VALLEY VIEW UNIVERSITY 2009-2012

BACHELOR OF BUSINESS ADMINISTRATION (MANAGEMENT)

CAPE- COAST POLYTECHNIC. 2001-2005

DIPLOMA IN SECRETARIAT AND MANAGEMENT STUDIES

OTHERS

Fellow, Association of Public Policy Analysis and Management (Washington DC)

Member of Institute of Public policy Association (Paris)

Reviewer and Publisher with The World Bank conference on Poverty and Land (DC)

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