Sales and Catering Manager

CRUZ GURROLA CARRERA - Bilingual/Spanish

**** * ******** ***

ANAHEIM CA. 92801

Cell phone 714-***-****

Objective To obtain a position of Leadership Responsibility, work with people and the Opportunity

for Future Growth and Advancement with your company.

Experience 07/2008 - Present: Howard Johnson Hotel/ Wyndham Hotel / Radisson Hotel

Catering Manager

Greet Customers

Event managing to insure stability of the event.

Assist banquets with serving and plating dishes

Place Linen Orders

Appointment setter

Finalize and File clerical documents

Handle financial transactions

Manage individuals and group reservations

11/2007 - 07/2008 Wyndham Hotel / Raddisson Hotel

Accounts Receivable

Appointment setter

Finalize and file clerical documents

Communicate with banquets and kitchen staff

Handle financials transactions

Individuals & Group reservations

8/2001 to 11/2011 Raddisson Hotel / Wyndham Hotel

Manage individual and Group reservations via phone, email, fax in person

Ensure completion of paper work sign in, security procedures

Answer all incoming calls on multi-line phone, route call to appropriate departments

Arrange tours to attractions for guests

Train new employees task and procedures for front desk

Education Anaheim High School Graduate Anaheim Ca

Employment Skills BILINGUAL FEMALE; Read, Write Speak English & Spanish

Excellent communication skills: phone, email, in-person

Knowledge of Opera and Fidelio systems

Knowledge of Outlook, Microsoft Word and Excel

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