Skills and Certifications

Maryland HVAC license

Carbon Monoxide Inspector Certification

Combustion Analyst Gas Fired Systems Certification

EPA Section 608 Certified Universal Core, Type I, II, and III

Carpentry and Upholstery Services

Hospitalities Customer Service

OSHA- 10 Certification

Green Mechanical Council Certified & Commercial Refrigeration

Professional Experience

Sheet Metal Mechanic Mar 2021- July 2021

Performs sheet metal installation and fabricating; Maintains schedule for multiple job sites including hospitals and schools, installing sheet metal for duct work. Primary roles include, Reading blueprints, tubing, fiberglass, aluminum, stainless steel, and some welding. Results driven attitude and team player. Ensures positive customer experience through proactive customer service strategies.

HVAC Technician and Sheet Metal Mechanic, Dundalk, MD Mar 2013- Jun 2019

Results driven sheet metal and HVAC professional responsible for fabricating, assembling, installing, and repairing sheet metal and HVAC products and equipment, such as ducts, indoor and outdoor units, control boxes, drain and condensate pipes, and dryer/hood vents. Apprentice level license received at Lincoln Tech while working for A&R. Responsible for inspecting job sites and follow up visits; installing pre- and un-prefabricated sheet metal ducts and installing unites in residential and commercial settings.

Maryland Correctional Enterprise, Jessup, MD Mar 2010- Jan 2013

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship); Receive and process warehouse stock products (pick, unload, label, store); Perform inventory controls and keep quality standards high for audits; Keep a clean and safe working environment and optimize space utilization; Complete diary logs daily and report any and all discrepancies along with an action plan for fixing said discrepancy; Communicate and cooperate well with supervisors and coworkers; Operate and maintain warehouse vehicles and equipment; Follow quality service standards and comply with all procedures, policies and regulations; Trained and certified on proper fork lift and pallet jack operating procedures.

Hospitality Customer Service- Hotel front desk and reception Jan 2009- Mar 2010

Performs front desk and reception duties to include scheduling, responding to customer service calls, coordinating repairs and services, and keeping a motivated customer service attitude. Received recognition from the CEO for outstanding customer service. Performed manual tasks at time such as plumbing services and furniture replacement/repair. Utilized carpentry and upholstery stills at times and received certification in upholstery repair.

Education

Lincoln Technical Institute- HVAC Apprentice, 2016. Course work included: Heating, ventilation, air conditioning and refrigeration, electrical foundations, and OSHA safety courses.

Southern New Hampshire University- Currently a Sophomore in a Bachelor of Science degree with a major in Project/Operations Management. 3.9 GPA

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