Account Assistant
Resume:
PHUONG
NGUYEN THI BICH
Geylang, SINGAPORE
************@*****.***
ABOUT ME
Within 7+ years working in Travel
Industry, Account, Customer
Service, Coordinator in different
markets(Vietnamese, Singapore,
Thailand,Malaysia, Cambodia,
Hongkong, Taiwan, Japan...) my
passion aboutsharing experiences
and serving good services to
customers increasing with me
I am not an extroverted person
but not 100% introverted. And this
is one of my strength because I
can connect and empathy with
almost people
WEBSITES & SOCIAL
LINKS
h ps: /www.linkedin.com/in/phuo
ng-nguyen-ba2163197/:
h ps: /www.linkedin.com/in/phuo
ng-nguyen-ba2163197/
PERSONAL DETAILS
Date of birth
01/02/1992
Nationality
Vietnamese
Marital status
Single
REFERENCES
WORK EXPERIENCE
RAY INN
ENGINEERING &
CONSTRUCTION
PTE LTD
Singapore
Nov 2020 - now
JARTA (S) PTE LTD
Singapore
Mar 2019 - Jun 2020
VIETTOURIST – HO
CHI MINH CITY
Ho Chi Minh City
Jul 2015 - Feb 2019
BUDS ICE CREAM OF
SAN FRANCISCO
Ho Chi Minh City
Apr 2014 - May 2015
EDUCATION
SDH INSTITUTE –
SINGAPORE
Singapore
2020
HUNG VUONG
UNIVERSITY – HO CHI
MINH CITY, VIETNAM
Ho Chi Minh City
2014
Admin / Account Assistant
Data entry - Contact and order facilities for projects. Issue invoice and follow payment
Dealing with suppliers and handling with clients by phone / email / meeting face to face
Tour Operator / Sale / Web Admin
Contact and deal with travel agents in Vietnam side - Dealing with suppliers and handling with clients by phone / email / meeting face to face
Create itinerary of groups - Settle anything increase on tour Check invoices with agents - Booking accommodation, attraction, air-ticket, ferry-ticket …
Tour Operator / Customer Service / Sale Tour / Web Admin Handle, operate and sale tour with Cambodia – Thailand
– Singapore –Malaysia Market
Dealing and booking series air-ticket (with Vietnam Airlines, Jetstar Pacific Airlines, Nok Air, MH airlines, Thai Lion, Vietjet Air, Scoot …), accommodation, attraction
Check invoices and payment
Monitor and create plans - Analyst quality of accommodation and attraction, do report to improve company’s services Create itinerary of groups
Register visa for guests - Dealing with suppliers and handling with clients by phone / email / meeting face to face Assistant Manager / Waitress / Customer Service / Cashier Assist prepare foods, facilities ... for the store Assist respond call or email from customers for the registration Assist training new staffs
Assist check invoices and payment Assist check and do salary for staffs
Assist connect with suppliers by phone / email
Higher Diploma
Course : Higher Diploma in Events Management
Degree of Associate
Course : Tourism And Travel Management
JANE NGUYEN
JARTA (S) PTE LTD
T: +65 973 75494
E: *****@*****.***.**
NHU NGUYEN
VIETTOURIST
E: *********@***********.***
LANGUAGES
VIETNAMESE
ENGLISH
SKILLS
MS OFFICE EXPERT LEADERSHIP
RELATIONSHIP-BUILDING TRANSPORTATION AND TRAVEL
HOSPITALITY DOMESTIC AND INTERNATIONAL EXPERIENCE
SALES EXPERIENCE TRAVEL AGENCY EXPERIENCE
CUSTOMER SERVICE TIME MANAGEMENT
HOBBIES
PLAY TAROT CARD
UKULELE
TAKE PHOTO
EDIT VIDEO
TRAVEL
Contact this candidate