PHUONG

NGUYEN THI BICH

Geylang, SINGAPORE

+** *008 3849

adoupc@r.postjobfree.com

ABOUT ME

Within 7+ years working in Travel

Industry, Account, Customer

Service, Coordinator in different

markets(Vietnamese, Singapore,

Thailand,Malaysia, Cambodia,

Hongkong, Taiwan, Japan...) my

passion aboutsharing experiences

and serving good services to

customers increasing with me

I am not an extroverted person

but not 100% introverted. And this

is one of my strength because I

can connect and empathy with

almost people

WEBSITES & SOCIAL

LINKS

h ps: /www.linkedin.com/in/phuo

ng-nguyen-ba2163197/:

h ps: /www.linkedin.com/in/phuo

ng-nguyen-ba2163197/

PERSONAL DETAILS

Date of birth

01/02/1992

Nationality

Vietnamese

Marital status

Single

REFERENCES

WORK EXPERIENCE

RAY INN

ENGINEERING &

CONSTRUCTION

PTE LTD

Singapore

Nov 2020 - now

JARTA (S) PTE LTD

Singapore

Mar 2019 - Jun 2020

VIETTOURIST – HO

CHI MINH CITY

Ho Chi Minh City

Jul 2015 - Feb 2019

BUDS ICE CREAM OF

SAN FRANCISCO

Ho Chi Minh City

Apr 2014 - May 2015

EDUCATION

SDH INSTITUTE –

SINGAPORE

Singapore

2020

HUNG VUONG

UNIVERSITY – HO CHI

MINH CITY, VIETNAM

Ho Chi Minh City

2014

Admin / Account Assistant

Data entry - Contact and order facilities for projects. Issue invoice and follow payment

Dealing with suppliers and handling with clients by phone / email / meeting face to face

Tour Operator / Sale / Web Admin

Contact and deal with travel agents in Vietnam side - Dealing with suppliers and handling with clients by phone / email / meeting face to face

Create itinerary of groups - Settle anything increase on tour Check invoices with agents - Booking accommodation, attraction, air-ticket, ferry-ticket …

Tour Operator / Customer Service / Sale Tour / Web Admin Handle, operate and sale tour with Cambodia – Thailand

– Singapore –Malaysia Market

Dealing and booking series air-ticket (with Vietnam Airlines, Jetstar Pacific Airlines, Nok Air, MH airlines, Thai Lion, Vietjet Air, Scoot …), accommodation, attraction

Check invoices and payment

Monitor and create plans - Analyst quality of accommodation and attraction, do report to improve company’s services Create itinerary of groups

Register visa for guests - Dealing with suppliers and handling with clients by phone / email / meeting face to face Assistant Manager / Waitress / Customer Service / Cashier Assist prepare foods, facilities ... for the store Assist respond call or email from customers for the registration Assist training new staffs

Assist check invoices and payment Assist check and do salary for staffs

Assist connect with suppliers by phone / email

Higher Diploma

Course : Higher Diploma in Events Management

Degree of Associate

Course : Tourism And Travel Management

JANE NGUYEN

JARTA (S) PTE LTD

T: +65 973 75494

E: adoupc@r.postjobfree.com

NHU NGUYEN

VIETTOURIST

T: +84-909-******

E: adoupc@r.postjobfree.com

LANGUAGES

VIETNAMESE

ENGLISH

SKILLS

MS OFFICE EXPERT LEADERSHIP

RELATIONSHIP-BUILDING TRANSPORTATION AND TRAVEL

HOSPITALITY DOMESTIC AND INTERNATIONAL EXPERIENCE

SALES EXPERIENCE TRAVEL AGENCY EXPERIENCE

CUSTOMER SERVICE TIME MANAGEMENT

HOBBIES

PLAY TAROT CARD

UKULELE

TAKE PHOTO

EDIT VIDEO

TRAVEL

Contact this candidate