Carol Folks
Semi-retired
Heber Springs, AR *****
*************@*****.***
Well-qualified public career-oriented professional successful at multitasking, problem-solving, and organizing, seeking the position of a Guest Service Representative. Authorized to work in the US for any employer
Work Experience
Park Attendant
Army Corps of Engineers - Rogers, AR
April 2018 to August 2020
Booth traffic attendant at Praire Creek Park, Rogers, Arkansas. Collected payments for day use area of park and boat launch ramp. Sold new or renewed yearly passes for park permits. Handled all daily cash transactions, deposits, and daily cash register transactions. Business Owner
Heartland Services Inc - Oskaloosa, KS
October 1994 to August 2018
Provided outstanding coaching to a team of three employees, which boosted efficiency throughout the company.
Put together realistic budgets based upon costs and fees for effectively operating the business. Monitor processes and procedures, making sure that they met all compliance regulations and building codes.
Actively pursue personal learning and development opportunities. Substitute Teacher
Shawnee Heights School District And Jefferson West School Districts - - Meridan, Kansas August 2016 to April 2018
KS
Implemented prepared lesson plans in established classrooms. Utilized technology to enhance student education and grasp of materials. Instruct, tutored, and mentor individual students. Maintain safety and security of all youth under care. Lead classroom activities for play-based and immersive learning. Worked with the principal's office on disciplinary and safety issues. Complete documentation of attendance, grades, and other required details. Academic Internship
Jefferson County Sheriffs Office - Oskaloosa, KS
November 2015 to May 2016
Participated in weekly meetings and events.
Followed all policies, regulations, dress codes and schedules. Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.
Completed narratives outlining each days mentoring achievements Completed classes in suspected drunk driver on road testing classes and interviewing procedures per video observation.
Education
Bachelor of Arts/ Continuing in Criminal Justice / Law Enforcement Washburn University - Topeka, KS
December 2010 to August 2014
Skills
• OPERATIONS MANAGEMENT (8 years)
• OPERATIONS (10+ years)
• Scheduling and organizing employees diversity training (10+ years)
• Organizational Skills (10+ years)
• Customer Service (10+ years)
• Word (10+ years)
• Cash Handling (8 years)
• Management (10+ years)
• Stocking (5 years)
• Classroom Management (3 years)
• Mentoring (10+ years)
• Teaching (3 years)
• Writing Skills (10+ years)
• Conflict Management (3 years)
• Math (3 years)
• Public Speaking (10+ years)
• Experience Working With Students (3 years)
• Research (4 years)
• Public Relations (10+ years)
• Presentation Skills (4 years)
• Behavior Management (10+ years)
• Time Management (10+ years)
• English (10+ years)
• Legal Research (4 years)
• Childcare (10+ years)
• Special Education
• Personal Assistant Experience (3 years)
• Negotiation (2 years)
• Quality Assurance
• Program Development (10+ years)
• MICROSOFT OFFICE (10+ years)
• Tutoring (3 years)
• Public relations (10+ years)
• Child guidance and conduct review (10+ years)
• Classroom experience
• Behavioral therapy
• Early childhood education
• Experience with children
Awards
Criminal Justice Honor Society Award
October 2012
Washburn University Academic award for achievement in Criminal Justice and Law Enforcement. Certifications and Licenses
Substitute Teaching License
June 2017 to June 2019
Substitute in teachers absence in classroom, per daily assignments according to teaching plan. Assist students in individual mentoring for special instruction as needed. Additional Information
Skills
Leadership Negotiation
Business communication Multi-tasking
Administrative support Operations management
Microsoft Office Suite Business administration
Conflict resolution
Class B CDL