Switchboard Operator Customer Care

Anna M. Mokomele

Nationality South African

Date of Birth 22 May 1974

Marital Status Married

Health Excellent

Address ***** ****** ****** ***** **** LocationTemba Hammanskraal

E mail **********@*****.***

Contact/s 076******* / 072*******

Driver’s license Code 10

Education

Certificates

Namedi Secondary School

Afrikaans

English

Economics

Business Economics

Accounting

Typing

N.sotho

- Matric

- Customer service

- Typing

- Waitress Wine

- Reception

- Bricklaying & plastering

Interests and Activities Reading, Cooking, Spending time with family, watching movies & listening to music

Languages English- Read, write and speak fluently

Afrikaans- Read, write and speak

Other Languages,

Tswana

Sotho

Work Experience

Previous Work Experience

February 2014 – Present

TiAuto Investments

Creditors Clerk

My duties include:

• Requesting statements from supplier

• Reconcile supplier accounts to statements

• Match & validate invoices & credit notes to ensure accuracy & to prevent duplicate payments

• Liaise with supplier;

• Liaise with Regional Financial Managers regards to store recons

• Do rounding’s per supplier;

• Allocate payments per store & per supplier;

• Sending out remittances and reconciliations to the suppliers;

• Resolving queries on recons

• Compile & file remittances for each payment made

• Arrange payments for the 15th, 25th & 30th

• Adhere to strict rules;

• Provide supporting documentation for audits;

• Maintain and adequate filing system where all

documents are available easily.

• Loading of payments / processing EFT

• References : Moses Lwane (Manager) 079*******

Peter chambers (011) 011 256 – 4040

083*******

Reasons for leaving: Retrenchment (30 September 2020) Tiger Wheel & Tyre

Nov 2011 - Jan 2014

Retail Administrator

My duties include:

• Collate & load cams from stores & H/Office daily

• Daily, weekly & monthly invoicing

• Processing payments EFT

• Sending proof of payments after processing

• Maintain bee recon

• Collate invoices, credit notes & GRV’s

• Daily Filing

• Processing staff accounts, journals & X-Sure reports Tiger wheel & Tyre - Feb 2009 – Oct 2011

Cashier/Receptionist

My duties included:

• Office administrator

• Filing

• Switchboard operator

• Cashier

• Receiving cash & credit cards

• Banking & balancing

• Ensuring that reception area is neat & clean

• Updating & maintaining telephone list

I have mastered the following computer programs:

- Sage X3

- Excel

- Word

- Outlook

- Tms (Technical Management System)

My strengths points include:

- Communication (Written & Verbal)

- Teamwork, share information with others

- Willing to face new challenges

- I am focused & very determined & loyal

- Positive attitude

- Taking extra Mile

- Cooperative

- Positive attitude

Vodacom Service Provider 17 2007 – Jan 2009

Customer Care Consultant

- Receiving handsets for repairs

- Booking handsets

- Issuing job cards

- Warranty info check

- Invoicing & Quotation

- Liaise with technicians

- Receiving payments e.g cash & credit cards

- Capturing payments

- Banking & balancing

- Filing

Biography Hard working person with ability to teach others CURRICULUM VITAE

OF

ANNA M. MOKOMELE

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