Event Planner Service Representative

BELINDA SWAYZER

562-***-**** *********@*****.*** linkedin.com/in/Belinda- Swayzer

SALES PROFESSIONAL

Resourceful, established healthcare sales professional with demonstrated success in ensuring customer satisfaction and company growth by overseeing dedicated accounts and providing the customer with superior service. Knowledge of Good Manufacturing Practices (GMP). Exceptional ability to build lasting business relationships and foster a spirit of team collaboration.

EXPERIENCE

HYLAND’S INC., Los Angeles, CA 1993-2021

Sales Associate (2000-2021)

Proactively demonstrate/promote products to targeted and non- targeted physicians and healthcare professionals in Los Angeles County area.

Develop and maintain relationships with influential customers in the territory to enhance company and/or product loyalty and build the client’s brands

Business Development/Customer Service Representative (1997-2000)

Accountable for taking and processing orders into Navision database, investigating/responding to customer inquiries regarding shipments, products and complaints.

Worked with customers to ensure all necessary and/or complimentary products offered when placing order.

Processed/mailed catalog orders and maintained customer databases.

Collected customer checks and recorded related transactions for accounting department.

Set-up and maintained files, records and databases including office inventory lists.

Assisted Marketing department with direct mailing projects, sweepstakes, and ecommerce initiatives.

Kept updated on all current programs and distributed this information to office visitors and callers.

Prepared paperwork for outgoing faxes and courier packages and managed shipping/receiving activities.

Office Receptionist – Standard Homeopathic Company (1993-1997)

Utilized a multi-line telephone system to answer and direct calls to various departments.

Performed a variety of general office functions including filing, clerical tasks, mail and courier handling.

Provided administrative support related to the preparation of invoices for shipments of finished goods.

Maintained/updated office supplies and handled special requisitions.

Greeted company visitors, guests and vendors.

Provided efficient data entry into the corporate information systems.

Processed credit checks and maintained customer databases.

WWLG, Sacramento, CA 2007-2019

Event Planner

EDUCATION / CERTIFICATIONS

AA, Social Behavior/Sociology, Compton College, CA

Certifications: Business Machine Certificate, Powerful Telephone (Long Beach City College)

TECHNICAL

MS Access, Excel, Word, PowerPoint, Outlook, Windows XP, Microsoft Navision; Adobe Photoshop

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