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AW
OBJECTIVE
My objective is to find a
career that coincides with my
college degree(s). I want
something that I can grow
with not only in my work
skills, but also on a personal
level.
SKILLS
Skills include but are not
limited to experience in
customer service, ability to
work in a high-stress and fast-
paced environment, and
organization inside and
outside of work. Office
experience includes
bookkeeping, payroll, and
knowledge in Microsoft Office
and CRM systems.
ABIGAIL WRIGHT
EXPERIENCE
RECEPTIONIST • TALENTBRIDGE • JANUARY 2021 – JULY 2021 Duties included answering customer phone calls, reconciling credit card statements, correcting and processing employee payroll, and creating purchase orders for clients merchandise. CUSTOMER SERVICE REPRESENTATIVE • KOHL’S • AUGUST 2018 – JANUARY 2021
Duties included processing returns or exchanges, responding to customer complaints and critique, and balancing cash drawers. While on the sales floor, organizing products and ensuring the sales area remained clean and fully stocked.
CREW MEMBER • MCDONALD’S • JANUARY 2017 – AUGUST 2018 Duties included servicing customers at the register, as well as packing orders, and working on the food assembly line. EDUCATION
MARKETING COMMUNICATIONS MAJOR / ENGLISH MINOR • MAY 2023 • SIMPSON COLLEGE CONTINUING & GRADUATE
Marketing courses consist of Digital Marketing, Management Concepts, Media and Public Relations, and Multimedia Editing. Obtained and expected skills include strategies of management, how to write a successful pitch, graphic design, etc. English courses consist of American/British Literature, Shakespeare, and Introduction to Literature. Skills obtained include persuasive, analytical, and poetry writing. AW ABIGAIL WRIGHT
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2
HIGH SCHOOL DIPLOMA • MAY 2019 • OTTUMWA HIGH SCHOOL Graduate with a 3.4 GPA. Relevant courses included Financial Literacy, Robotics, and Composition I and II.
VOLUNTEER EXPERIENCE OR LEADERSHIP
During my freshman and sophomore year of college, I earned the Wesley Service Scholarship for completing 80 hours volunteering with a local animal shelter.
As a JROTC Cadet, I have learned the value of leadership and teamwork. A good leader should not only lead their team but should also ensure that team morale stays high and everyone is motivated. Teamwork is seeing that each individual has a different talent and skill and that everyone can apply those skills to achieve a common goal together.