Healthcare Administrator

GUILLERMO A. NOSSA

**.*.*.*****@*****.*** 832-***-****

www.linkedin.com/in/drguillermonossaadmin

PROFESSIONAL SUMMARY

Multifaceted, performance-driven, and results-oriented professional, offering a wide-range of experience gathered from educational, clinical, and life opportunities and situations. Hands-on management skills including problem solving, team building, preparation of supply inventory, and training medical staff. Solid communication and interpersonal skills, adept at establishing rapport with diverse individuals and other healthcare professionals. WORK HISTORY

Dr. Robert Walmsley 08/2009 – Current

Houston, TX

Medical Assistant / Physician Assistant

• Direct patients to exam rooms, field questions, and prepare for examinations by Physician.

• Call and fax pharmacies to submit prescriptions and refills.

• Review medications, procedures, and care plan instructions with patients.

• Collect and document patient medical information, such as blood pressure and weight.

• Support duties for diagnostic technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

• Complete clinical procedures and gather patient data for interpretation by Physician.

• Compile necessary documents for surgical billing packages.

• Collaborate with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.

• Obtain patient medical history, including medication information, symptoms, and allergies.

• Obtain pre- and post-treatment vital signs and weight.

• Ensure sufficient medical supplies are stocked by monitoring levels and submitting replenishment orders before depletion.

• Sanitize, restock, and organize exam rooms and medical equipment.

• Perform electrocardiograms, stress tests, suture removal(s), and dressing changes.

GUILLERMO A. NOSSA Page 2

• Obtain all prescribed laboratory testing.

Language Assistance Telemedicine 06/2004 – 09/2008 Houston, TX

Spanish Medical Interpreter

• Followed ethical codes to protect confidentiality of patient medical information.

• Translated documents related to treatment instructions and assisted non-English speaking patients complete medical forms.

• Streamlined patient and provider interaction by providing channel of effective communication.

• Provided assistance by explaining hospital policies and procedures to patients with limited English proficiency.

• Served as medical interpreter during patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.

• Interpreted services to families during the process of scheduling initial clinic visit and coordination of ongoing treatment.

• Verified medical information to ensure patients understood medical terminology and instructions.

• Educated healthcare providers with cultural information to promote appropriate provision of health services.

• Translated procedural information to facilitate understanding between doctors and patients.

• Interpreted conversations simultaneously to assist both parties conduct business, handle medical needs or manage personal concerns.

• Kept abreast and knowledgeable of new expressions and cultural changes that impacted language translation.

SKILLS

• Team building • Training and mentoring

• Staff management • Patient education and counseling

• Hiring and recruitment • Inventory and restocking

• Multidisciplinary team

collaboration

• Seasoned in medical and clinical

procedures

• Relationship building and

retention

• Bilingual – Fluent in English and

Spanish, both oral and written

communication

GUILLERMO A. NOSSA Page 3

EDUCATION

Grand Canyon University 05/2021

Phoenix, AZ

Master of Science – Health Administration

Universidad De La Sabana 12/2003

Bogota, Columbia

M.D. – Medicine

Houston Baptist University 08/1994

Houston, TX

Bachelor of Science – Biology / Spanish

• Member of Alpha Phi Omega, a service fraternity dedicated to helping and improving communities at the local, state, and national level.

• Member of Alpha Epsilon Delta, the National Health Preprofessional Honor Society dedicated to encouragement and recognition of excellence in preprofessional health scholarship.

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