Jennifer Drexler
Ozark, AL *****
*************@*****.***
Motivated and customer service oriented professional with a strong understanding of the importance of accurate claims processing. Adept at shifting priorities and bringing flexibility to dynamic situations. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.
• Effective problem solver, able to assess needs and identify solutions.
• Strong written, verbal, and interpersonal skills for effective communication and documentation.
• Greenway Prime Suite EHR / Microsoft Word, Excel, and PowerPoint. Authorized to work in the US for any employer
Work Experience
Medical Assistant
Alabama Clinics - Dothan, AL
May 2020 to August 2020
Environmental Services Technician
Dale Medical Center - Ozark, AL
July 2019 to November 2019
Waitress and Bartender
Silver Wings Golf Course - Fort Rucker, AL
August 2009 to June 2013
• Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
• Upheld a high level of customer service and guest satisfaction; exhibited a positive attitude.
• Bussed tables, cleaned dining areas, restocked utensils, and calculated customers' bills.
• Took guest orders and prepared orders to-go.
• Served as direct point of contact for call-ins and walk-ins.
• Handled cash and credit transactions to close out guest checks.
• Observed and followed policies as they related to customer confidentiality.
• Performed necessary opening and closing procedures to assure efficient operation. Server / Customer Service
Applebee's - Ozark, AL
August 2007 to September 2009
• Promptly took and delivered guest's food and beverage order ensuring quality and accuracy.
• Upheld a high level of customer service and guest satisfaction; exhibited a positive attitude.
• Bussed tables, cleaned dining areas, restocked utensils, and calculated customers' bills.
• Took guest orders and prepared orders to-go.
• Served as direct point of contact for call-ins and walk-ins.
• Handled cash and credit transactions to close out guest checks.
• Observed and followed policies as they related to customer confidentiality.
• Performed necessary opening and closing procedures to assure efficient operation. Education
Associate in Medical Billing & Coding
Ultimate Medical Academy-Tampa - Tampa, FL
August 2019 to Present
Diploma in Medical
Ultimate Medical Academy
2019
Skills
• Electronic Health Records (EHR)
• Payment Posting
• Scheduling
• HIPAA Compliance
• Insurance Verification Insurance Claim Processing
• EOBs
• Co-Payments
• Deductibles
• Managed Care (HMO
• PPO
• POS) Government Payers
• Third Party Payers
• Worker's Compensation
• Medical Billing
• Medical Coding ICD-9
• ICD-10
• HCPCS
• CPT
• Medical Terminology
• Medicare
• Medicaid and Tricare CMS 1500
• Fee Schedules
• Anatomy Knowledge
• Hospital Experience
• Patient Care
• Medical Office Experience
• CMS 1450 (UB-04)
• Clerical Experience
Assessments
Medical Receptionist Skills — Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Data Entry: Accuracy — Familiar
July 2020
Entering data quickly and accurately
Full results: Familiar
Management & Leadership Skills: Planning & Execution — Completed June 2019
Planning and managing resources to accomplish organizational goals. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.