Iris Avila
**** ******** **. *******, ** *****
(832) 452 - 5051 Email: **********@*****.***
Objective
To obtain the position of phlebotomist where I would utilize my knowledge of phlebotomist – related processes and other medical protocols.
Education
National Center for Phlebotomy - Certificate in Phlebotomy
Professional Careers Institute – Medical Assistant
Southwestern Professional Institute – Pharmacy Technician
Skills and Abilities
Communications – Good written and verbal presentation skills. Use proper grammar and professionalism.
Interpersonal Skills – Able to get along well with co – workers and accept supervision.
Attention to Detail – Concerned with quality. Produce work that is orderly an attractive. Ensure task is completed correctly and on time.
Skilled in maintaining safety for blood collection and handling.
Assuring quality and safety of patients while taking blood samples.
Tracking the collecting blood specimens by tagging, dating, and noting down the time of collection.
Caring for patients and donors
Typing - 60 wpm / 10 key by touch
Bilingual – Spanish
Proficient in Microsoft Software / Internet
Professional Experience
Service Corporation International Houston, TX
Office Manager / Mortuary Operator 08/02/2010 – 10/25/2014
●Answer call and direct them to the appropriate personnel
●Take messages for co – workers
●Take flower orders, run credit card charges, write receipts and mail to customers
●Assist with filing paid account folders
●Update and se not Daily Service Schedule
●Assist with typing obituaries and preparing guest signature books
●A/P - code invoices, scan invoices, entering into Source Net and forward for approval
●Match invoices to receipt of delivery and purchase orders for caskets, vaults and urns – pay them
●Scan Pre-need and At-Need contracts into HMIS
●Process honorarium payments for funeral service in Same-Day-Check system
●Troubleshoot any problems with honorariums and/or refund payments
●Run J.D. Power Survey’s and monthly reports
●Assist family, friends and guests during visitations
●Assist and support the President, Vice-President and Funeral Directors for a premier funeral home
Gloria’s Hair Salon Houston, TX
Hair Dresser / Administrative 7/8/2002 – 07/09/2009
●Took payments
●General office duties
●Styled and Cut customer hair
●Open and closed salon
●Daily cash deposit and daily report
●Scheduling appointments
●Process mail
●Sales administrative, day to day operations of hair salon
●Visual merchandise
●Inventory and ordered boutique supplies