Olivia Hu Qiruo
Secretary/Personal Assistant
Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability – both as a leader and expert consultant.
******@*****.*** +65-81596186 Circuit Road, Singapore linkedin.com/in/rrhuqiruo SKILLS
Microsoft Office Photoshop Auto CAD Budgeting Quantity Surveying Sketchup Pro Marketing Social Media Work Independently Bilingual translation WORK EXPERIENCE
Secretary/Personal Assistant
First Trade Import & Export Pte Ltd
12/2018 - Present, Singapore
Provide full range of secretarial/administrative duties and personal assistance Facilitate, prioritize, and manage the director's calendar/schedule Act as the point of contact and directly liaise with the director Translate documents, organise agenda and attendance for meetings, consolidate presentation slides, and prepare minutes
Assist in preparation of presentation materials and reports Work closely with senior management and other business units on their operational requirements Assistant Project Manager
OCEAN ENTERPRISE (INT) PTE LTD
10/2016 - 09/2018, Singapore
Manage the day-to-day site operations till the final completion of works Managed and coordinated the cost, availability and timely delivery of materials and project schedules for suppliers Coordinate and resolve problems with the contractor, government departments, statutory authorities, and the project team relating to the design, drawings, materials, method statements, construction, etc Lead, manage, monitor, delegate, and motivate the construction project team to continuously drive and support quality and productivity improvement matters
Reviewed all consultant drawings and made recommendation to adjust the site requirements Responsible for any other role as assigned by the Project Director from time to time Achievements/Tasks
Achievements/Tasks
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WORK EXPERIENCE
Customer Service Representative
Central Provident Fund Board
05/2016 - 10/2016, Singapore
Address general and account-specific inquiries from customer and provide clear and concise information as needed Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages Maintain records of customer interactions, process customer accounts, and file documents Keep records of customer interactions, process customer accounts and file documents Help in onboarding for new team members
Take the extra mile to engage customers
Marketing and Sales Assistant
Sohu Travel Pte Ltd
06/2015 - 03/2016, Singapore
Answering client queries about product specifications and uses Coordinating with media representatives and sponsors for events Assist in copywriting
Designing and implementing sales and marketing plans for company products Working with the sales team to develop targeted sales strategies Maintain good relationships with existing clients by providing support and recommending new opportunities, maximise sales revenue
ACHIEVEMENTS
Gardener’s Day Out
Liaise with government agencies
National Parks Board
6 months Internship @ Community In Bloom
Singapore Garden Festival
Leading a team in generate ideas
HONOR AWARDS
Undergraduate Scholarship (2013 - 2015)
Building & Construction Authority
EDUCATION
Diploma in Landscape architecture
Singapore Polytechnic
03/2012 - 04/2015,
GCE ' O' Level
Ang Mo Kio Secondary School
01/2008 - 12/2011,
PSLE
Hong Wen School
2004 - 2007,
Job responsibilities
Job responsibilities