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Olivia Hu Qiruo

Secretary/Personal Assistant

Major experience lies in strategizing and leading cross-functional teams to bring about fundamental change and improvement in strategy, process, and profitability – both as a leader and expert consultant.

adouf0@r.postjobfree.com +65-81596186 Circuit Road, Singapore linkedin.com/in/rrhuqiruo SKILLS

Microsoft Office Photoshop Auto CAD Budgeting Quantity Surveying Sketchup Pro Marketing Social Media Work Independently Bilingual translation WORK EXPERIENCE

Secretary/Personal Assistant

First Trade Import & Export Pte Ltd

12/2018 - Present, Singapore

Provide full range of secretarial/administrative duties and personal assistance Facilitate, prioritize, and manage the director's calendar/schedule Act as the point of contact and directly liaise with the director Translate documents, organise agenda and attendance for meetings, consolidate presentation slides, and prepare minutes

Assist in preparation of presentation materials and reports Work closely with senior management and other business units on their operational requirements Assistant Project Manager

OCEAN ENTERPRISE (INT) PTE LTD

10/2016 - 09/2018, Singapore

Manage the day-to-day site operations till the final completion of works Managed and coordinated the cost, availability and timely delivery of materials and project schedules for suppliers Coordinate and resolve problems with the contractor, government departments, statutory authorities, and the project team relating to the design, drawings, materials, method statements, construction, etc Lead, manage, monitor, delegate, and motivate the construction project team to continuously drive and support quality and productivity improvement matters

Reviewed all consultant drawings and made recommendation to adjust the site requirements Responsible for any other role as assigned by the Project Director from time to time Achievements/Tasks

Achievements/Tasks

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WORK EXPERIENCE

Customer Service Representative

Central Provident Fund Board

05/2016 - 10/2016, Singapore

Address general and account-specific inquiries from customer and provide clear and concise information as needed Deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages Maintain records of customer interactions, process customer accounts, and file documents Keep records of customer interactions, process customer accounts and file documents Help in onboarding for new team members

Take the extra mile to engage customers

Marketing and Sales Assistant

Sohu Travel Pte Ltd

06/2015 - 03/2016, Singapore

Answering client queries about product specifications and uses Coordinating with media representatives and sponsors for events Assist in copywriting

Designing and implementing sales and marketing plans for company products Working with the sales team to develop targeted sales strategies Maintain good relationships with existing clients by providing support and recommending new opportunities, maximise sales revenue

ACHIEVEMENTS

Gardener’s Day Out

Liaise with government agencies

National Parks Board

6 months Internship @ Community In Bloom

Singapore Garden Festival

Leading a team in generate ideas

HONOR AWARDS

Undergraduate Scholarship (2013 - 2015)

Building & Construction Authority

EDUCATION

Diploma in Landscape architecture

Singapore Polytechnic

03/2012 - 04/2015,

GCE ' O' Level

Ang Mo Kio Secondary School

01/2008 - 12/2011,

PSLE

Hong Wen School

2004 - 2007,

Job responsibilities

Job responsibilities

Contact this candidate