Oct **** - Current
Mar **** - Jun 2017
VERONICA WRIGHT
Professional Summary
Reliable Eligibility Specialist with experience and background in banking. Professional and trustworthy with over 20 years of experience in customer service. Skills
Speaking Customer and Personal Service
Active Listening Clerical
Reading Comprehension Critical Thinking
Writing Complex Problem Solving
Mathematics Judgment and Decision Making
Time Management Computers and Electronics
English Language Active Learning
Instructing
Experience
Eligibility Specialist
MAXIMUS - Hampton, Va
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Answer applicants' questions about benefits and claim procedures. Check with employers or other references to verify answers and obtain further information.
Keep records of assigned cases, and prepare required reports. Customer Care Manager
ASHLEY HOMESTORE - Newport News, Virginia
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Assisted customers with their final sales selections with various payments such as: cash, lay-a-ways, credit cards, debit cards, and in-house financings. called customers to remind them of up coming payments. Called customers to remind them of upcoming deliveries. Process customers payments.
Balanced cash register.
Financial Service Representative
Langley Federal Credit Union - Newport News, VA
Determine customers' financial services needs and prepare proposals to sell services that address these needs.
Contact prospective customers to present information and explain available services. P 0 Box 8134], N N, VA 23601
Ph: 757-***-****
*******@*****.***
Feb 2006 - Mar 2007
Jun 1975
Prepare forms or agreements to complete sales.
Make presentations on financial services to groups to attract new clients. Open various accounts such as: savings, checking, money markets, Christmas clubs, certificates of Deposits, and ira's.
Answered incoming calls from members and prospective members, answered questions. Performed transfers from on account to another.
Purchasing Assistant
Riverside Health System - Hampton, Virginia
Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products, services, and prices.
Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
Monitor and follow applicable laws and regulations. Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
Attend meetings, trade shows, conferences, conventions, and seminars to network with people in other purchasing departments.
Maintain and review computerized or manual records of items purchased, costs, deliveries, product performance, and inventories.
Arrange the payment of duty and freight charges.
Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services. Visited all doctor offices and nursing homes with supervisor to answer any questions pertaining to procurement.
Answered incoming calls.
Education
High School Diploma : English
Warwick High School - Newport News, Virginia
GPA 3.0.
Member, French Club.