ASHLEY COOPER

Wilson, NC *****

adou7i@r.postjobfree.com

252-***-****

Recent graduate of an established university for my Master's degree in Business Administration at University of Phoenix and Bachelor's degree in Recreation Administration at well-known HBCU called NCCU that implemented trust and service within oneself and community. Throughout college enrollment, I derived impeccable organizational skills, time-management skills, technical skills and problem solving skills. Also, I am experienced in working with different personalities and applying variuos leadership approaches to exceed effective task completion. I am looking forward to seeking opportunities to leverage sales, management, healthcare and office assistant skills set in a highly qualified company. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Assistant Professional, Day Program Manager

A Caring Heart Case Management Inc - Wilson, NC

March 2020 to December 2020

• Facilitate Day Program activities

• Follow standard policies and law

• Manage direct care staff and clients

• Administer COVID-19 Screening including temperature check and oximeter check

• Back up staff

• Created monthly calendars

• Budget DS supplies and inventory

• Decorate bulletin board and activity area

• Implement craft ideas

• Problem solve

Packer

Nomaco Inc - Zebulon, NC

February 2020 to February 2020

Removing product from automatic equipment and manually packing a wide variety of products for shipment. Count, weigh, measure, and/or examine packaging and contents of items for conformance to company specifications. Operate light machinery such as hand tools, glue guns, & shrink wrappers. Sort out defective products. Label and record items packed. Read & understand safety information & operating instructions. Perform simple math calculations.

Report and correct near miss incidents or any other safety related events. Holiday Clerk Assistant

United States Postal Service - Wilson, NC

November 2019 to January 2020

WORK EXPERIENCE

• Performs any variety of sales and customer services at a retail window or lobby, which may include selling postal products and services, accepting and delivering packages and mail.

• Provides sales and customer service support by greeting customers, offering assistance with product selection and use of self-service kiosk.

• Maintains appearance of store by arranging and replenishing displays and merchandise racks; ensures display and selling areas work stations, and storage areas are presentable to customers.

• Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.

• Distributes and scans incoming and outgoing mail at a post office, branch or station.

• Performs any variety of mail processing tasks such as, preparing work area, loading mail onto automated equipment, removing mail from bins and placing into trays or containers, monitoring mail flow and culling out non-processable items.

• May perform additional duties as assigned including but not limited to maintaining records of mail; facing and canceling mail; making emergency carrier relays; labeling and tying out mail for dispatch and other related duties for distribution. Correctional Officer III

Maury Correctional Institution - Hookerton, NC

January 2017 to March 2019

• Operate control booth panel

• Supervise and record inmate movement and activities

• Facilitate inmate movement with individuals with mental and physical disabilities to scheduled activities and doctor appointments

• Enforce rules and regulations

• Assist inmates with physical and mental disabilities to/from hospital visits

• Maintain safety, security and control

• Search inmates and cells for contraband

• Perform inmate count

• Inspect facility and equipment

• Follow standard policy

Crew Member

BOJANGLES - Wilson, NC

April 2015 to January 2017

• Maintain clean and orderly areas and stock inventory

• Greet customers entering the establishment and within drive-thru

• Issue receipts, refunds, credits, or change due to customers upon receiving payment by cash, check, coupons, credit cards, or automatic debt

• Cook and pack customer orders

Home Health Aide

LIGHTEN THE LOAD ELDER CARE - Bailey, NC

January 2016 to July 2016

• Assist patient with ADL's

• Provide housekeeping and laundry services

• Monitor patient's dementia by observing physical and mental condition, intake and output, and exercise

• Assist patients with personal grooming and prosthetics Recreational Therapy Intern (Volunteer)

CARY HEALTH AND REHABILITATION CENTER - Cary, NC

January 2014 to April 2014

• Collaborate with other team members on special projects and events

• Distribute all incoming and outgoing mail

• Deliver exceptional service by greeting and serving residents in a timely, friendly manner

• Facilitate recreational programs with patients with physical and mental disabilities

• Administer initial assessments with individuals with alzheimers, dementia, cerebral palsy and other disabilities. Recreational Therapy Practicum Volunteer

WILMED NURSING CARE CENTER AND REHABILITATION - Wilson, NC July 2012 to August 2012

• Assist Licensed Recreational Therapist

• Create sensory and activity programs

• Assist residents to/from activities with physical disabilities

• Update activity schedules

• Observe initial assessments amongst RT staff and residents with physical and mental disabilities Physical/Recreational Therapy Assistant (Volunteer) DURHAM VETERAN AFFAIRS MEDICAL CENTER - Durham, NC May 2010 to June 2012

• Assist Licensed Physical/Recreational Therapist

• Apply cold/hot applicants to clients

• Sanitize exercise equipment

• Observe intervention programs

• Assemble prosthetics (walkers, etc.)

Office Assistant

COLLEGE OF BEHAVIORAL & SOCIAL SCIENCE - Durham, NC September 2010 to April 2012

• Maintain professionalism and cooperation with other University personnel

• Utilize copy and fax machine

• Answer phones

• Assist professor during class courses

• Insert data into the computer using Microsoft Word/PowerPoint/Excel

• Distribute incoming and outgoing mail

Recreation Coordinator (Volunteer)

W.D. HILL RECREATION CENTER - Durham, NC

September 2010 to December 2010

• Facilitate and coordinate recreational activities for youth

• Sanitize recreational equipment

Cashier

STOP AND SAVE CONVENIENT STORE - Wilson, NC

April 2009 to July 2009

• Maintain clean and orderly checkout area

• Greet customers entering the establishment

• Issue receipts, refunds, credits, or change due to customers after receiving payment by cash, check, vouchers, credit cards, or automatic debt

• Cook menu orders

• Stock and price inventory

Master's in Business Administration

UNIVERSITY OF PHOENIX - Tempe, AZ

January 2015 to November 2019

Bachelors in Recreation Administration

NORTH CAROLINA CENTRAL UNIVERSITY - Durham, NC

August 2009 to May 2014

High school diploma or GED in Medical Science

Beddingfield High School - Wilson, NC

October 2006 to June 2009

• Create flyers, infographics and presentations (4 years)

• Customer Service

• Office Experience

• Microsoft Office

• Caregiving

• Picking and Packing

• General Labor

• Warehouse Experience

• Shipping & Receiving

• Dementia Care

• Home Care

• Special Education

• Alzheimer's Care

• Law Enforcement

• Senior Care

• Meal Preparation

• Recreational Therapy

Drivers License

March 2015 to July 2023

Licensed to operate an motor vehicle

EDUCATION

SKILLS

CERTIFICATIONS AND LICENSES

Certified Correctional Officer

October 2018 to Present

Certified Correctional Officer

First Aid CPR AED

October 2018

First Aid

Receptionist — Proficient

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Data Entry — Expert

February 2020

Entering data quickly and accurately.

Full results: Expert

First Aid Skills — Highly Proficient

February 2019

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Highly Proficient

Attention to Detail — Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Proficient

Organizational Skills — Highly Proficient

February 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Data Entry Clerk — Proficient

February 2020

Maintaining data integrity by detecting errors.

Full results: Proficient

Creating Presentations with Microsoft PowerPoint — Familiar February 2020

Knowledge of Microsoft PowerPoint tools and features. Full results: Familiar

ASSESSMENTS

Veterinary Receptionist Skills — Proficient

February 2020

Managing practitioner schedules and maintaining accurate patient records. Full results: Proficient

Special Education — Proficient

February 2020

Teaching students with special education needs.

Full results: Proficient

Nursing Skills: Patient Focus & Orientation — Proficient February 2020

Addressing concerns and using sensitivity when responding to needs and feelings of patients. Full results: Proficient

Administrative Assistant — Proficient

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Home Health Aide Skills — Proficient

March 2020

Providing care to patients in a home setting.

Full results: Proficient

Work Style: Reliability — Proficient

March 2020

Tendency to be dependable and come to work.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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