Property Manager Administrative Assistant

WENDY ALVAREZ

**** ******* ***** *** *** Charlotte, NC 28212 • 646-***-**** • Email: **********@*****.***

PROFESSIONAL EXPERIENCE

Applebee’s Restaurant Bronx, NY September 2014- Present

Server

Performed restaurant walk-throughs to gauge timeliness and excellent service quality

Accurately record orders and partner with team members to serve food and beverages that exceed guest expectations

Developed and maintained exceptional customer service standards

Manage closing duties of section including restocking items and routinely clean table settings

Optimized profits by controlling food, beverage, and labor costs

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency

Helped supervisor with check deposit on to excel

DaVita Dialysis Clinic Bronx, NY October 2014-January 2015

Training – Hemodialysis Care Technician

Provided direct care to patients under a registered nurses care

Maintained and operated hemodialysis equipment in support of patient care

Managed and recorded ingestion levels and productivity of patients

Implemented treatment and activities to assess and improve patient outcomes

Ensured areas were clean, hygienic and ready with functional hemodialysis equipment

Greenhill Management, LLC, Elmhurst, NY June 2014-August 2014

Property Manager’s Assistant (Temporary)

Accept rental payments, prepare bank deposit slips and post rents to the computer on an on-going basis

Perform all book keeping responsibilities

Prepare letters and documents

Carry out all renewal lease transactions

Responsible for the inventory and ordering of all necessary administrative supplies and equipment for multiple properties

The Dermot Company, Inc., New York, NY November 2010 to March 2014

Administrative Assistant and Leasing Department Associate

Process lease renewals, update Excel databases used to track renewal trends, update renewing tenant’s account

information in Yardi, ensure additional security charged to renewal tenants is received and tracked in Yardi

Track delinquent tenant accounts and communicate with tenants regarding past-due rent payments

As new tenants move in, create a new account to track their tenancy in On-Site (property management software) and in

Yardi

Order office supplies as needed for the corporate headquarters and for property management branch offices

Perform all administrative functions required by the property management team including calls, emails, and faxes to tenants, completing data input activities as needed, filing lease documents, etcetera

Travel Planners Group, New York, NY March 2008 to June 2010

Reservations Specialist

Booked clients’ reservations by mail, telephone, and by fax

Booked convention center reservations for groups of 10 or more

Developed a thorough understanding of hotel policies on guaranteed reservations and no-shows

Promoted good will by being courteous, friendly, and helpful to managers and fellow employee

SKILLS: Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Skyline, Crystal Reports, Adobe, POS system. Fluent in both English and Spanish

Education: High School Equivalency Diploma

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