Customer Care Sales

K.SURYA

Objective

To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavours as an asset to the organization.

Academic Qualification

Academic Qualification

Institute/ University

Year of Passing

CGPA

B.E/ECE

ARM College Of Engineering and Technology, MaraiMalai Nagar

2015

76

12th

Government higher secondary school, Peerkankaranai,Chennai-63

2011

82

10th

Government higher secondary school, Peerkankaranai,Chennai-63

2009

82

Computer Proficiency

•Operating Systems : Windows series

•Software Packages : MS office, MS Excel

•Programming Language : Embedded C Basics

Courses

•Type writing in higher

•In Plant training in CHENNAI PORT for a week

•A conversation course for a month with BRITISH COUNSIL Chennai

Technical Exposure

•Electrical systems & control

•Installation & maintenance

•Electromechanical & repairs

•Generators & transformer

•Switches & circuit breakers

•Wiring diagram

•Testing & instruments

•Handling Rising main panel,LSSB,PSSB Panel,

•Handling AHU,DX,CSU

Professional Experience

ORGANIZATION : Ec4u Electronics (June 2015 - May 2016) - Customer care & Sales officer

ORGANIZATION : Assured Safety Solution (June 2016 - June 2017) - Store in charge

ORGANIZATION : VKR groups (July 2017- April 2018) - Financial management executive, Billing & Cashier

ORGANIZATION : Radha Hero Automobiles (May 2018 - August 2018) - Sales & Customer care Executive

ORGANIZATION : CIEL (September 2018 - August 2019) – Junior Engineer

Roles and Responsibilities

•Generating leads.

•Meeting or exceeding sales goals.

•Negotiating all contracts with prospective clients.

•Helping determine pricing schedules for quotes, promotions and negotiations.

•Preparing weekly and monthly reports.

•Giving sales presentations to a range of prospective clients.

•Coordinating sales efforts with marketing programs.

•Understanding and promoting company programs.

•Obtaining deposits and balance of payment from clients.

•Preparing and submitting sales contracts for orders.

•Visiting clients and potential clients to evaluate needs or promote products and services.

•Answering client questions about credit terms, products, prices and availability.

•Maintaining clients records.

Personal Information:

D.O.B : 23.12.1993

Gender : Female

Blood group : B+VE

Marital status : Married

Languages Known : Tamil, English

Permanent Address : No.04, 2nd street Velunagar,

NewPerungalathur,

Chennai-600063.

I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

Date:

Place: (K.SURYA)

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