Bonita La Nore

**** ******* ******

Muskegon, MI 49445

adotwv@r.postjobfree.com

231-***-****

WORK EXPERIENCE

Office Coordinator

Sun Communities - Allendale, MI July, 2018 - December, 2018

Customer service duties and sales

Answered and placed business calls

Utilized company database (Yardi) to register, validate registrants and customers

Demonstrated to sell mobile homes to prospective buyers and renters

Office Coordinator

Quest Group - Atlanta, GA

January 2018 to Present

Coordinated advertising and marketing

Answered and placed business calls

Utilized company database (Yardi) to register and validate registrants and customers

Demonstrated and sold mobile homes to prospective buyer’s renters

Office Worker

Office Team - Grand Rapids, MI September 2015 to Present

General office responsibilities

Accounts receivable

Placed and received phone calls

Independent Facilitator

Health West - Muskegon, MI

April 2010 - December 2015

Encouraged clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships

Counseled clients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making the necessary changes

Guided clients in the development of skills and strategies for dealing with their problems

Receptionist

Eastside Medical Clinic - Muskegon, MI

May 2006 - September 2007

Filed and maintained records

Operated multi-phone line to answer, screen and forward calls; provided pertinent Information and took detailed messages

Greeted patients

Data entry

Determined nature and purpose of visit and directed them to specific destinations

Heard and resolved complaints from customers and public

Lab Assistant

Mercy General Health Partners

Muskegon, MI July 1998 - August 2005

Collected blood or tissue samples from patients;

Observing principles of asepsis to obtain blood sample

Registered patients' demographic information into computer

Kept records of patients for Interactions and transactions, recording details of inquiries,

complaints and comments as well as actions taken

Checked to ensure that appropriate changes were made to resolve patients’ problems

Contacted patients to respond to inquiries or to notify them of results

EDUCATION

Masters of Arts in Healthcare Management

Ashford University - Clinton, IA

September 2013

ADDITIONAL INFORMATION

Great customer service and sales skills

Experienced in handling busy work environment and works well under pressure

Capable and confident in working with the pubic

Dependable and reliable; willing to learn and take initiative

Multitasking ability and well-developed customer service skills

Conflict resolution, teamwork, communication and organizational skills

Contact this candidate