Office Worker Coordinator
Resume:
Bonita La Nore
Muskegon, MI 49445
************@*****.***
WORK EXPERIENCE
Office Coordinator
Sun Communities - Allendale, MI July, 2018 - December, 2018
Customer service duties and sales
Answered and placed business calls
Utilized company database (Yardi) to register, validate registrants and customers
Demonstrated to sell mobile homes to prospective buyers and renters
Office Coordinator
Quest Group - Atlanta, GA
January 2018 to Present
Coordinated advertising and marketing
Answered and placed business calls
Utilized company database (Yardi) to register and validate registrants and customers
Demonstrated and sold mobile homes to prospective buyer’s renters
Office Worker
Office Team - Grand Rapids, MI September 2015 to Present
General office responsibilities
Accounts receivable
Placed and received phone calls
Independent Facilitator
Health West - Muskegon, MI
April 2010 - December 2015
Encouraged clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships
Counseled clients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making the necessary changes
Guided clients in the development of skills and strategies for dealing with their problems
Receptionist
Eastside Medical Clinic - Muskegon, MI
May 2006 - September 2007
Filed and maintained records
Operated multi-phone line to answer, screen and forward calls; provided pertinent Information and took detailed messages
Greeted patients
Data entry
Determined nature and purpose of visit and directed them to specific destinations
Heard and resolved complaints from customers and public
Lab Assistant
Mercy General Health Partners
Muskegon, MI July 1998 - August 2005
Collected blood or tissue samples from patients;
Observing principles of asepsis to obtain blood sample
Registered patients' demographic information into computer
Kept records of patients for Interactions and transactions, recording details of inquiries,
complaints and comments as well as actions taken
Checked to ensure that appropriate changes were made to resolve patients’ problems
Contacted patients to respond to inquiries or to notify them of results
EDUCATION
Masters of Arts in Healthcare Management
Ashford University - Clinton, IA
September 2013
ADDITIONAL INFORMATION
Great customer service and sales skills
Experienced in handling busy work environment and works well under pressure
Capable and confident in working with the pubic
Dependable and reliable; willing to learn and take initiative
Multitasking ability and well-developed customer service skills
Conflict resolution, teamwork, communication and organizational skills
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