JUPSY EKUNDANI
** **** ****** *****, ********
Johannesburg (2194)
Cell: +27-84-456-****
Email:
*******************@*****.***
PERSONAL INFORMATION
Surname Ekundani
Name Jupsy
ID Number 970**********
Languages English, French
Email Address *******************@*****.***
EDUCATION
Richfield College-Certificate of Business Administration 02/2019-To date
Majors: Business communication, Finance
Modules: Mathematics, Writing effectively, Human resources Amazing Grace- National Senior Certificate
02/2017-10/2017
Majors: English, Mathematics
Modules: French, Economics
Wits Language School- English certificate
2014
WORK EXPERIENCE
Africa union – Receptionist/ translator
02/2018- 04/2019
Taking customers’ queries and processing them in both English and/or French
Preparing and translating reports (English to French or vice versa)
Inbound and outbound calls
Communicating with team in Upper Africa
Candy Coorp - brand ambassador
10/2016-11/2017
Informing different benefices of products
Directing customers to near stores
Promoting products in different events
Orienting the client on selecting suitable product Colette - sales assistant
12/2015-04/2016
Marketing and selling products in store and out store
Ensuring stock level are well maintained
Answering customers’ calls
Provide customer with price lists and processing payment SKILLS AND COMPETENCES
Computer literate (words, Power
point, Outlook, Excel)
Good customer service skill
Proficiency in both English and
French
Problem solving
Listening skill
Planning, Organizing and time
management skills
PERSONNAL SUMMARY
A proactive, customer-focused professional, able to handle positively and confidently customer query in a fast placed environment. Well-developed oral and written communications skills in forming trusting relationships with customers as well as quickly reacting to their needs and presenting the most apt products and services. Able to work well both in teams and on own initiative, with a proven record of contributing to process improvements. Resilient and confident, and works well under pressure. Seeking a role within a company in which to use acquired skills and interests. REFERENCE
Mireille Mavougou – African Union
Tel: +277********
Gabriella Kruger - Colette
Tel: +276********