Manager Store
Resume:
CURRICULUM VITAE
Nikunj N. Pathak
A/**, Swapna Srusti Tenamaint,
Nr: Nirant Flat, Opp: Kankubag Plot,
Vastral Road, Ahmedabad-382418
Result-Oriented, dependable professional experienced in customer service and Sales. Excels in fast-paced environment as well as in supervising and motivating staff to increase productivity and company profitability. Works very independently and as part of team. C omitted to excellence.
1. Organization: The VeggieMart
2. Designation Partner
3. Duration: AUG-2020 to Till Date
4. Role: Strategic Management – Operations and Sales
5. Area: West Ahmedabad
1. Organization: @home (NILKAMAL LIMITED)
2. Designation STORE MANAGER
3. Duration: AUG-2018 to 16 Aug- 2020
4. Role: OPERATIONS & GENERATE THE PROFIT
5. Area: 17500 SQ FEET
6. Location: AHMEDABAD
KEY RESULT AREAS
COMPETENCIES
KNOWLEDGE
FUNCTIONAL
BEHAVIOURAL
Target Achievement
Stock Management
Maintaining Retail Standards
People management
Product knowledge
Cashiering knowledge & process
Report generation
Sales Achievement
Stock Display & management
Customer orientation
Organising & planning skills
Execution skills
Communication skills
Influencing ability
Creative thinking
Selling skills
Working in collaboration
Mission
To deliver consistent outstanding customer experience through product, ambience, service and drive productivity.
Annexure: Description of competencies
Knowledge:
Product knowledge
Knowledge about Men’s, Women’s, Children’s wear, Footwear and Accessories and TIC
Awareness of the Price range
Awareness of the Sizes and the Styles
Awareness of the promotional activities at the store
Cashiering knowledge & process
Till Management
Day opening & Closing SOPs
Handing transactions
POS operation
Report Generation
Different reports, timelines and data sourcing
Functional:
Sales Achievement
Actual budget vs achieved budget
Conversion rate as per budget
Achievement of ABV as per budget
Stock display & management
Knowledge of stock availability
Stock displayed on floor within 2 hours of working time
Shrinkage is within 0.3% of total sales value
Size cubing and stickering is as per the Company standards
BEHAVIOURAL Skills:
Customer orientation
Follow Meet, Greet and Direct
Aware of customers’ requirements
Ability to handle customer’s complaints
Organizing & Planning skill
Has total clarity on objectives and is able to describe the problems encountered while organizing
Very resourceful – always comes up with a solution
Aware about goals and time constraints and critical situations
Can plan activities confidently and always thinks about alternatives
Can list work activities at hand (has ready to do list)
Execution Skill
Generally completes job ahead of schedule
Demonstrates Job ownership
Completes job effectively and efficiently
Communication skills
Can converse comfortably
Is an active listener, seeks clarification and uses paraphrasing technique
There is total congruence in facial expression, body posture, gestures and spoken words
Selling skills
Being Assertive
Identifies Potential Customers and their needs
Ability to communicate FAB (Features and Benefits) effectively
Influencing ability
Presents ideas confidently
Practices Suggestive Selling and Cross Selling
Uses various methods of persuasion
Creative Thinking
Generates large number and variety of ideas for VM and Display
Working Collaboratively
Handles Team Conflicts effectively
Gives appropriate feedback
Contributes to Team Development
Motivates team to enhance productivity
Is a team player and is sensitive towards team members
Always takes initiatives in building relationships
.
1. Organization: TATA WESTSIDE (TRENT LIMITED)
2. Designation: UNIT HEAD
3. Duration: MAY-13 to AUG-2018
4. Role: STORE RETAIL OPERATIONS
5. Area: 28000SQ FEET
6. Location: VR Mall (SURAT)
1. Organization: MAX RETAIL STORE
2. Designation: DEPT.MANAGER
3. Duration: JAN-2010 to MAY-2013
4. Role: OPERATIONS
5. Area: 5500 SQ FEET
6. Location: AHMEDABAD (GALLOPS MALL & ALPHA ONE MALL)
1. Organization: TATA CROMA
2. Designation: AAAT. DEPT.MANAGER
3. Duration: JAN-2008 to JAN-2010
4. Role: OPERATIONS
5. Area: 7500 SQ FEET
6. Location: AHMEDABAD (DEVARC MALL)
1. Organization: PANTALOONS IND PVT LTD
2. Designation: TEAM MEMBER & TEAM LEADER
3 .Duration: SEPT-2005 to 2008
4. Role: OPERATIONS
5. Area: 4800 SQ FEET
6. Location: AHMEDABAD
Degree
Specialization
Board / Uni.
Result
Diploma in Business Admin
Retail Management
National Institute of Management
PASS
T.Y B.A
Gujarati
Guj.Uni
PASS
12th
Commerce
G.S.E.B
PASS
Name: Nikunj Natvarlal Pathak
Address: A/80, Swapna srusti tenement,
NR: Nirant Flat, Vstral road,
Ahmedabad-382418.
Birth Date: 15/12/1982
Sex: Male
Marriage Status: Married
Nationality: Indian
Languages Known: English-Hindi-Gujarati
Contact No: 990-***-****
Mail -Id: ***************@*****.***
I hereby declare that the above-mentioned particulars are true the best of my knowledge and belief.
FROM: NIKUNJ PATHAK
CAREER OBJECTIVE
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