Teacher K Registration Representative

Shirley Pfister

Kemp, TX

**********@*****.*** - 903-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

The Monitor Front Desk. July 2020- current.

Provide excellent customer service while gathering and inputting demographic information.

Collecting and protecting Credit Card information via phone and in person for payment of subscriptions, ads and newspapers.

Provide support to other team members as requested.

Substitute Teacher K-12

Kemp ISD - Kemp, TX - February 2016 to Present

Provide excellent teaching and teacher aid services to students in K-12 setting using strong listening as well as interpersonal skills. Understand and implement written and verbal instructions provided by teachers and administrators.

Secretary

Methodist Health System - Dallas, TX - September 2000 to August 2009 Responsibilities

Retrieving and processing personal demographic and medical information from patients. Customer Service. Cash Handling. Scheduling patients. Scheduling meetings for Doctors. Training new employees. Mail handling for supervisor. Payroll.

Accomplishments

I worked for MHS for 9 years working my way up from registration representative to Cardiac Rehab Secretary to Cardiology Services Secretary. My responsibilities increased with my knowledge over the years. Skills Used

Customer Service, Conflict resolution, Leadership training. Adaptability. Multitasking. Dependability. Store Supervisor

Kwik Wash Laundries - Dallas, TX - April 1995 to August 2000 Responsibilities

I ran 8 Laundromats. To include employee retention, Cash handling with collectors. Working with Service Technicians. Store Maintenance. Customer Service. Conflict Resolution. Accomplishments

I started with Kwik Wash as a shop worker rebuilding Washing machines, moved up to the parts department, then to Make Ready and installation, finally moving to Store Supervisor. Skills Used

I learned to work as part of a team. I learned to how to rebuild washers, install washer and dryers. This was my first real experience as a leader supervising of 16 employees. I learned to use power tools. I assisted with inventory.

EDUCATION

GED in General

Mountian VIew College - Dallas, TX

1982

SKILLS

Microsoft Office, Customer Service, Secretarial, Insurance Verification, Payroll, Teamwork, Inventory

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