RHONDA VENUS-
DUBISSON
Customer Service /Sales
PROFILE EDUCATION
High energy professional motivated, ● Bachelors -Health Care Administration
highly skilled, personable, problem ● Associates – Medical Billing and Coding
solver skill-builder and conflict solver
PHONE:
WORK EXPERIENCE
EMAIL: Claims Specialist
*************@*****.***
Faneuil, For DEO/ Aerotek/Aston Carter
AWARDS
● Using appropriate system guides, interview techniques and
● Osceola County Employee of established protocols to obtain necessary information,
the Year 2019 determine claim type and program code.
● Recognized Best Seller SPH ● Complete claims process so that “first pay” and timelines goals
Marketing are met, and claimants receive entitled benefits.
● Extensively use automated systems to review, enter, update
SKILLS and report claims information.
● Follow established procedures to prepare and process
● Understanding of Common documents which are used to adjudicate prove of
Business Software’s employment, for claimants in order to make accurate
● Conflict Management & determinations.
Resolution ●
● Attention to detail Osceola County Schools Lead Paraprofessional/ Behavioral Specialist
● Build and maintain
professional relationships ● Behavior Specialist- Identifying and deescalating Student
● Revenue generator behavior with students with special needs
● Cold/warm / and Inbound ● Assisting teachers with education and curriculum
calls and Emailing ● Discipline Coordinator
● Can see hidden problems ● Class Substitute teacher k-12
and solves them. ● Member of the Principal Advisory Committee
● Data entry ● Supervise all areas of school/maintain Safety
● Strong customer service skills
to effectively relate daily with SPH Marketing
customers
● Medical Terminology Sale Counselor
● Updating and maintaining client information. for database
keeping the most up to date client contact information and
conversation notes within our company database.
● Very high paced phone environment, handling sales and
guest service; including processing orders
● Coordinate phone sales related training on customer
acquisition, retention
● Ensure the development and maintenance of professional and
mutually beneficial relationship with customers