Agent Assistant Executive
Resume:
EDUCATION
California State University, Sacramento - May 2020
BA in Philosophy of Politics, Ethics and Law
EXPERIENCE
GOLD COUNTRY RUN & SPORT; EL DORADO HILLS, CA — 2021 - PRESENT Sales Floor Manager -
• I manage all sales floor responsibilities including, break room and back stock organization.
• Experienced knowledge in Sales tactics and Customer Service relations.
• I am in charge of fully training our team members on how to use our 3D Fit Station scanners and give clear explanations to our customers on their results.
• Work one on one with customers when taking them through our entire fitting process and make sure they fully understand their results. When it comes to fitting people in our shoes, I make sure I ask the appropriate questions in order to correctly fit them in a shoe that they need.
• I work with patients on a daily basis that come to us with injuries such as: Plantar Fasciitis, knee injuries and knee pain, hip and back pain and lastly bunion formation. Analyze patients prescriptions given by their Doctors and make sure they are fitted into the correct recommended shoes and insoles.
• Experience with ordering, receiving and processing inventory.
• Ability to organize merchandise in a short amount of time and in a small given area.
• Manage all opening and closing duties and make sure team members are following procedures.
• Count and balance the tills in the registers.
• Manager customer accounts and daily sales journals. RESUME
AMANDA SOCAL
• Write and post reports on a day to day basis. Including customer service reports, customer account reports and sales floor reports for each day. Book Keeper -
• Responsible for checking our invoices email to make sure we are being invoiced for the products we receive on a daily basis.
• Saving and re-naming documents and placing them in the correct folders.
• Matching documents such as: matching the invoice document with the receiving log document and filing them together to prepare for billing.
• Billing owners on Quick Books for products received and attaching the appropriate documents on the bill.
TOTAL WINE & MORE; FOLSOM, CA — 2020 - 2021
Sales Associate - I am responsible for providing excellent customer service while driving sales. I greet everyone as they walk in the store and make sure that their questions or concerns are answered and solved. When using my selling skills, I am able to quickly build strong relationships with my customers and make sure they are informed correctly on Total Wine & More’s products. In addition, I manage the tasting table and ensure that we are promoting the best products to our customers based on their preferences and financial needs. I am responsible for end cap changes and make sure that small details are fixed and ready for corporate visits or meetings. ORANGETHEORY FITNESS; FOLSOM, CA — 2019 - 2020
Sales Associate - I manage all front desk related tasks including: new membership sales and on-boarding; membership cancellations; and product recommendations, sales, inventory, and supply ordering. Able to multitask while ensuring that existing members and new customer needs were met. Responsible for training new employees on how to manage the front desk properly and make sure they are providing the best customer service to our members. WHITE HOUSE BLACK MARKET; FOLSOM, CA — 2018-2019
Managed all stock for the Folsom store; scanned products into our system and prepared them for employees and our customers. I was also in charge of sending out products and preparing them for shipment.
STARBUCKS; SACRAMENTO, CA - 2017-2018
Lead Barista - I was the store opener and made sure the start of our day was a success! I also assisted with cashiering, when needed. Managed the Instagram page and promoted new drinks. Responsible for training new employees on the bar and making sure drinks were made in a timely manner. Lead by example that quality is better than quantity, when it comes to customer experience. RANCHO MURIETA COUNTRY CLUB; RANCHO MURIETA, CA — 2016-2017 Snack Bar Assistant - Made sure the snack bar was always stocked and ready to go for the day. Responsible for preparing food and drink orders. Drove the snack cart out onto the fields and provided excellent customer service to our members. Trained new employees on proper procedures including: food handling, customer services skills, and driving the snack cart.
REAL ESTATE AGENT ASSISTANT; SAN FRANCISCO, CA — 2014-2015 Within a family owned business, I assisted with managing tenants’ monthly payments, answered phone calls and reviewed emails. Assisted with cleaning protocols and addressed tenant requests.
SKILLS / QUALITIES
• Trilingual. Able to speak English, Spanish, and basic French.
• Read and write in both Spanish and English.
• Familiar with Microsoft Office applications.
• Strong work ethic.
• Responsible, dependable, and reliable with excellent time management skills.
• Extremely organized.
• Stellar customer services skills and able to meet the needs of customers, team members, and management.
• Fast learner.
• Confident and adept problem solver who can think outside of the box. REFERENCES
2064 LARKSTONE PL, EL DORADO HILLS; CA 95762 - 415-***-**** - adotnc@r.postjobfree.com AMANDA SOCAL
Kirk Pearson
District Manager for Orange Theory Fitness
Michelle Meier
Retired, Program Manager, Office of Intergovernmental Services California Department of Child Support Services
Janet Lucich
Retired, Executive Assistant for California Legislator
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