ROTERRIA S

SCOTT

adotl3@r.postjobfree.com

424-***-****

San Pedro, CA 90733

SUMMARY

Motivated to apply experience and leadership abilities to enhance productivity in dynamic work environments. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in cross-functional team management and communicating with advanced interpersonal abilities.

SKILLS

Leadership

Proficient with Microsoft Word

Excellent communication skills both written and oral

30-35 WPM

Great organizational skills

Excellent customer service

Organizational skills

Payment processing

Issue resolution

POS systems

Loss prevention

Security monitoring

Product recommendations

Mentoring and coaching

Inventory management

Planning and coordination

Administrative support

EXPERIENCE

CLEANER 06/2019 to Current

Servicon Systems Inc - Los Angeles, CA

Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Requested maintenance orders to fix non-working equipment and address any room damage.

Completed hourly custodial rounds, including floor sweeping and vacuuming, glass entryway cleaning and trash collection.

Transported trash and hazardous waste to appropriate disposal area.

Strengthened building cleanliness by inspecting perimeters, picking up trash and performing detailed cleaning services.

Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

TAXI STARTER 01/2015 to Current

United Checker Yellow Cab - Gardena, CA.

Improve customer satisfaction by finding creative solutions to problems.

Provide excellent service and attention to customers when face-to-face or through phone conversations.

Manage the dispatching process between team members and customer requests

Maintain, update, and compile data gathered via call logs

Handle all delegated tasks, including administrative and supervising operations.

HOME HEALTH AIDE 07/2011 to 05/2013

In Home Supportive Services - Los Angeles, CA

Monitored and provided excellent customer service to mentally disabled, elderly and children.

Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.

Assisted disabled individuals to foster independence while still closely monitoring safety at all times.

Ran errands for clients and provided a reliable source of transportation to maintain wellness and support daily living needs.

Administered custom forms and report client progress

Worked to improve patient outlook and daily living through compassionate care.

Performed array of other household chores to assist clients.

CUSTOMER SERVICE ATTENDANT 12/2012 to 01/2013

USA Gasoline - San Pedro, CA.

Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Assessed customer needs and upsold products and services to maximize sales.

Consulted with customers to determine best methods to resolve service and billing issues.

Actively resolved customer concerns, store issues and inventory requirements.

SHIFT DIRECTOR 02/2008 to 07/2010

Marshalls

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Collaborated in development of training and security procedures.

Supported on the training process for new and incoming employees

Surveillanced the facility and managed security violations.

Created agendas and communication materials for team meetings.

EDUCATION AND TRAINING

Washington High School - Los Angeles, CA

Diploma

REFERENCES

References Available Upon Request

ADDITIONAL INFORMATION

Available for Part - Time & Full - Time Positions

Contact this candidate