WORK EXPERIENCES
Psychological Support
EMIRATES AIRLINE
Aeronautics, aerospace,
shipbuilding
DUBAI (UNITED ARAB
EMIRATES)
Main activities and responsibilities: Offering Psychological Support to Emirates colleagues.
I make part of a team of peer support Specialist and non- specialist.
I have been trained to support those who struggle with mental heath and psychological traumas. We assist others in their journeys of recovery.
Acquired skills and achieved objectives: Being a Clinical Psychologist Master student, this opportunity is teaching me how to deal with my future patients, trying to help them to recover from traumas or mental health problems.
Volunteer activities
Flight attendant
EMIRATES AIRLINES
Aeronautics, aerospace,
shipbuilding
DUBAI (UNITED ARAB
EMIRATES)
11/2019 TODAY
Main activities and responsibilities: Responsible for the safety and customer care on board.
Professional environment
Acquired skills and achieved objectives: Improved my professional skills by dealing with people all around the world and taking care of customers needs.
Employed as: office worker - indeterminate length contract Flight Attendant
BLUE PANORAMA AIRLINES
Logistics and transportation
MILANO (MI)
03/2018 10/2019
Main activities and responsibilities: Customer care,dealing with customers from all around the world, operate on Boeing 737 and 767.
short and long haul flights.
Acquired skills and achieved objectives: Customer Service Orientation.
Flexibility and Adaptability.
Interpersonal Skills.
Communication Skills.
Teamwork.
Integrity and High Ethical Standards
Conscientiousness
Professional Image
Dependability
Employed as: office worker - indeterminate length contract Inbound Marketing and
Sales consultant
DEL MONTE & PARTNER
COMUNICAZIONE
Advertising, public relations
Main activities and responsibilities: Reports and Customer service Employed as: intern/trainee - internship Company sector: Marketing/Communication
AZZURRA
MUSUMECI
CURRICULUM VITAE
Born / 30/05/1992 Age / 29
Place of birth / CATANIA (CT)
Nationality/ citizenship / Italy
Via Mario Arcidiacono 2, 95024
ACIREALE (CT)
Al qamzi, al nhada 1, DUBAI (
EMIRATI ARABI UNITI)
Driving licence / B / Car available
ID/4115883 updated on 26/09/21
******************@*****.***
SOFT SKILL
Autonomy 10/10
Self confidence 9/10
Flexibility/Adaptability 10/10
Resistance to stress 9/10
Ability to plan and organize 9/10
Managing information 9/10
Precision/Attention to details 9/10
Learn continuously 9/10
Achievement of objectives 10/10
Entrepreneurial spirit and initiative 9/10
Communication 9/10
Problem Solving 9/10
Team work 10/10
Leadership 9/10
FOREIGN LANGUAGE SKILLS
MOTHER TONGUE(S): Italian
ARABIC
LIMITED
A1 A2 A1 A1 A2
ENGLISH
EXCELLENT
C2 C2 C2 C2 C2
FRENCH
LIMITED
A2 A2 A2 A2 A1
SPANISH
GOOD
B2 B2 B2 B2 B2
This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679. MILANO (MI)
12/2017 01/2018
Hostess for the G7
international event in
Taormina, Sicily.
Accreditation desk
EGA EVENTS PER IL G7 DI
TAORMINA
Consultancy (management,
legal, accounting, ...)
TAORMINA (ME)
05/2017 05/2017
Main activities and responsibilities: Accreditation desk Acquired skills and achieved objectives: Problem solving and Customer Care
Employed as: office worker - fixed-length contract Company sector: Customer service
Marketing Manager at the
Grupo Servipublic SL
comapany in Las Palmas,
Canary Island, Spain
GRUPO SERVIPUBLIC SL
Advertising, public relations
LAS PALMAS (SPAIN)
01/2017 05/2017
Main activities and responsibilities: - Social media management, human resources, customer service
- Marketing / advertising / events
International communication
Acquired skills and achieved objectives: - making of advertising products
- Event organization
- Development of the organizational abilities and communication dealing with social media activity
- Social media management, human resources, customer service
- Marketing / advertising / events
International communication
Employed as: intern/trainee - internship Company sector: Marketing/Communication
Undergraduate Internship
GRUPO SERVIPUBLIC
2017 2017
Main activities and responsibilities: MARKETING E SOCIAL MEDIA MANAGER
Employed as: intern/trainee - undergraduate internship Number of hours: 300
Receptionist
SHOUGUN TRAVEL
Tourism
SAN GREGORIO DI CATANIA
(CT)
09/2015 10/2015
Main activities and responsibilities: I had the possibility to welcome Researchers and Scientists at the Fontanarossa Airport in Catania that came to Giardini Naxos to attend an international event. Acquired skills and achieved objectives: I improved my communication skills
Employed as: intern/trainee - internship
English Professor
Assistant at a Languages
High School
ISTITUTO MAGISTRALE
STATALE REGINA ELENA
Education, training,
research and development
ACIREALE (CT)
02/2014 04/2014
Main activities and responsibilities: Assistant of the English, I helped the students of the linguistic high school to improve their English skills by giving them some suggestions during the making of their essays.
Acquired skills and achieved objectives: I improved my ability to interact with a public.
Employed as: intern/trainee - internship Company sector: Human Resources
Sales Assistant
MIGATO
Textile, clothing and
handicraft production
LONDRA (UNITED KINGDOM)
12/2011 03/2012
Main activities and responsibilities: I was helping customer from all over the world to find the shoes that better fit them. Acquired skills and achieved objectives: I improved my english skills and also my communication and interaction with people. Employed as: office worker - fixed-length contract Company sector: Marketing
Marketing Promoter
MCAFEE ANTI-VIRUS
Communication and
telecommunications
CORK (IRELAND)
09/2011 09/2011
Main activities and responsibilities: I made part of the Italian team andmy assignment was to call various Italian companies and promote my company by giving them information on our anti virus service.
Acquired skills and achieved objectives: I improved my communication skills.
Employed as: intern/trainee - internship Company sector: Marketing
other information Currently employed: No
ACADEMIC STUDIES
EXPECTATIONS AND FEATURES OF THE
DESIRED JOB
INTENTION TO CONTINUE STUDIES: Yes /
Master
ECONOMIC SECTOR: 1. education, training,
research and development / 2. healthcare
CAREER FIELD: 1. Human Resources / 2.
Customer service / 3.
Marketing/Communication
PREFERRED DISTRICT TO WORK IN: 1.
ABROAD / 2. ABROAD
AVAILABILITY FOR BUSINESS TRAVELS:
Yes, including relocation
AVAILABILITY TO RELOCATE ABROAD:
Yes, even in non-European countries
This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679. MASTER'S DEGREE
2021 2023
ONGOING STUDIES
Università Telematica Internazionale UNINETTUNO
Facoltà di Psicologia
Corso di laurea magistrale in processi cognitivi e tecnologie LM-51 - 2nd level degree in Psychology
Expected graduation date: 2023
MASTER'S DEGREE
2015 2018
CERTIFIED TITLE
Università degli Studi di MILANO
Facoltà di Scienze Politiche, Economiche e Sociali Comunicazione pubblica e d'impresa
specific field of the degree course: corporate communication LM-59 - 2nd level degree in Advertising and business communication
Dissertation/thesis title: ADVERTISING BODIES; GENDER AND BODY OBJECTIFICATION IN COMMERCIAL IMAGES Thesis supervisor: LEONINI LUISA MARIA
Age at graduation: 25 Official duration: 2 years Final degree mark: 94/110
Graduation date: 27/03/2018
BACHELOR'S DEGREE
2012 2015
CERTIFIED TITLE
Università degli Studi di CATANIA
Dipartimento di Scienze Umanistiche
Scienze e lingue per la comunicazione
specific field of the degree course: lingue per la comunicazione internazionale
L-20 - 1st level degree in Communication studies
Dissertation/thesis title: Web documentary Dissertation/thesis subject: STORIA E CRITICA DEL CINEMA Thesis supervisor: DE FILIPPO ALENDRO Dissertation/thesis keywords: comunicazione web media interazione manipolazione
Age at graduation: 23 Official duration: 3 years Final degree mark: 102/110
Graduation date: 30/11/2015
FOREIGN LANGUAGE SKILLS
NOTES IELTS
INFORMATION TECHNOLOGY SKILLS
OFFICE AUTOMATION Office Suite: (Advanced) Spreadsheets: (Advanced) Web Browser: (Highly Specialised) Word Processors: (Advanced) COMPUTER PROGRAMMING Programming languages: (Intermediate) SYSTEMS AND NETWORKS
MANAGEMENT
Operating systems: (Advanced)
DATA MANAGEMENT DBMS: (Advanced)
ICT CERTIFICATES ECDL o titolo equivalente
STUDIES AND EXPERIENCES ABROAD
POLAND European Union program (ERASMUS)
Place: POLONIA (Poland) Duration: 9 (months)
This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679.