WORK EXPERIENCES

Psychological Support

EMIRATES AIRLINE

Aeronautics, aerospace,

shipbuilding

DUBAI (UNITED ARAB

EMIRATES)

**/**** *****

Main activities and responsibilities: Offering Psychological Support to Emirates colleagues.

I make part of a team of peer support Specialist and non- specialist.

I have been trained to support those who struggle with mental heath and psychological traumas. We assist others in their journeys of recovery.

Acquired skills and achieved objectives: Being a Clinical Psychologist Master student, this opportunity is teaching me how to deal with my future patients, trying to help them to recover from traumas or mental health problems.

Volunteer activities

Flight attendant

EMIRATES AIRLINES

Aeronautics, aerospace,

shipbuilding

DUBAI (UNITED ARAB

EMIRATES)

11/2019 TODAY

Main activities and responsibilities: Responsible for the safety and customer care on board.

Professional environment

Acquired skills and achieved objectives: Improved my professional skills by dealing with people all around the world and taking care of customers needs.

Employed as: office worker - indeterminate length contract Flight Attendant

BLUE PANORAMA AIRLINES

Logistics and transportation

MILANO (MI)

03/2018 10/2019

Main activities and responsibilities: Customer care,dealing with customers from all around the world, operate on Boeing 737 and 767.

short and long haul flights.

Acquired skills and achieved objectives: Customer Service Orientation.

Flexibility and Adaptability.

Interpersonal Skills.

Communication Skills.

Teamwork.

Integrity and High Ethical Standards

Conscientiousness

Professional Image

Dependability

Employed as: office worker - indeterminate length contract Inbound Marketing and

Sales consultant

DEL MONTE & PARTNER

COMUNICAZIONE

Advertising, public relations

Main activities and responsibilities: Reports and Customer service Employed as: intern/trainee - internship Company sector: Marketing/Communication

AZZURRA

MUSUMECI

CURRICULUM VITAE

Born / 30/05/1992 Age / 29

Place of birth / CATANIA (CT)

Nationality/ citizenship / Italy

Via Mario Arcidiacono 2, 95024

ACIREALE (CT)

Al qamzi, al nhada 1, DUBAI (

EMIRATI ARABI UNITI)

Driving licence / B / Car available

ID/4115883 updated on 26/09/21

adote7@r.postjobfree.com

+971-*********

+39-347*******

347-***-**** 055*******

SOFT SKILL

Autonomy 10/10

Self confidence 9/10

Flexibility/Adaptability 10/10

Resistance to stress 9/10

Ability to plan and organize 9/10

Managing information 9/10

Precision/Attention to details 9/10

Learn continuously 9/10

Achievement of objectives 10/10

Entrepreneurial spirit and initiative 9/10

Communication 9/10

Problem Solving 9/10

Team work 10/10

Leadership 9/10

FOREIGN LANGUAGE SKILLS

MOTHER TONGUE(S): Italian

ARABIC

LIMITED

A1 A2 A1 A1 A2

ENGLISH

EXCELLENT

C2 C2 C2 C2 C2

FRENCH

LIMITED

A2 A2 A2 A2 A1

SPANISH

GOOD

B2 B2 B2 B2 B2

This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679. MILANO (MI)

12/2017 01/2018

Hostess for the G7

international event in

Taormina, Sicily.

Accreditation desk

EGA EVENTS PER IL G7 DI

TAORMINA

Consultancy (management,

legal, accounting, ...)

TAORMINA (ME)

05/2017 05/2017

Main activities and responsibilities: Accreditation desk Acquired skills and achieved objectives: Problem solving and Customer Care

Employed as: office worker - fixed-length contract Company sector: Customer service

Marketing Manager at the

Grupo Servipublic SL

comapany in Las Palmas,

Canary Island, Spain

GRUPO SERVIPUBLIC SL

Advertising, public relations

LAS PALMAS (SPAIN)

01/2017 05/2017

Main activities and responsibilities: - Social media management, human resources, customer service

- Marketing / advertising / events

International communication

Acquired skills and achieved objectives: - making of advertising products

- Event organization

- Development of the organizational abilities and communication dealing with social media activity

- Social media management, human resources, customer service

- Marketing / advertising / events

International communication

Employed as: intern/trainee - internship Company sector: Marketing/Communication

Undergraduate Internship

GRUPO SERVIPUBLIC

2017 2017

Main activities and responsibilities: MARKETING E SOCIAL MEDIA MANAGER

Employed as: intern/trainee - undergraduate internship Number of hours: 300

Receptionist

SHOUGUN TRAVEL

Tourism

SAN GREGORIO DI CATANIA

(CT)

09/2015 10/2015

Main activities and responsibilities: I had the possibility to welcome Researchers and Scientists at the Fontanarossa Airport in Catania that came to Giardini Naxos to attend an international event. Acquired skills and achieved objectives: I improved my communication skills

Employed as: intern/trainee - internship

English Professor

Assistant at a Languages

High School

ISTITUTO MAGISTRALE

STATALE REGINA ELENA

Education, training,

research and development

ACIREALE (CT)

02/2014 04/2014

Main activities and responsibilities: Assistant of the English, I helped the students of the linguistic high school to improve their English skills by giving them some suggestions during the making of their essays.

Acquired skills and achieved objectives: I improved my ability to interact with a public.

Employed as: intern/trainee - internship Company sector: Human Resources

Sales Assistant

MIGATO

Textile, clothing and

handicraft production

LONDRA (UNITED KINGDOM)

12/2011 03/2012

Main activities and responsibilities: I was helping customer from all over the world to find the shoes that better fit them. Acquired skills and achieved objectives: I improved my english skills and also my communication and interaction with people. Employed as: office worker - fixed-length contract Company sector: Marketing

Marketing Promoter

MCAFEE ANTI-VIRUS

Communication and

telecommunications

CORK (IRELAND)

09/2011 09/2011

Main activities and responsibilities: I made part of the Italian team andmy assignment was to call various Italian companies and promote my company by giving them information on our anti virus service.

Acquired skills and achieved objectives: I improved my communication skills.

Employed as: intern/trainee - internship Company sector: Marketing

other information Currently employed: No

ACADEMIC STUDIES

EXPECTATIONS AND FEATURES OF THE

DESIRED JOB

INTENTION TO CONTINUE STUDIES: Yes /

Master

ECONOMIC SECTOR: 1. education, training,

research and development / 2. healthcare

CAREER FIELD: 1. Human Resources / 2.

Customer service / 3.

Marketing/Communication

PREFERRED DISTRICT TO WORK IN: 1.

ABROAD / 2. ABROAD

AVAILABILITY FOR BUSINESS TRAVELS:

Yes, including relocation

AVAILABILITY TO RELOCATE ABROAD:

Yes, even in non-European countries

This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679. MASTER'S DEGREE

2021 2023

ONGOING STUDIES

Università Telematica Internazionale UNINETTUNO

Facoltà di Psicologia

Corso di laurea magistrale in processi cognitivi e tecnologie LM-51 - 2nd level degree in Psychology

Expected graduation date: 2023

MASTER'S DEGREE

2015 2018

CERTIFIED TITLE

Università degli Studi di MILANO

Facoltà di Scienze Politiche, Economiche e Sociali Comunicazione pubblica e d'impresa

specific field of the degree course: corporate communication LM-59 - 2nd level degree in Advertising and business communication

Dissertation/thesis title: ADVERTISING BODIES; GENDER AND BODY OBJECTIFICATION IN COMMERCIAL IMAGES Thesis supervisor: LEONINI LUISA MARIA

Age at graduation: 25 Official duration: 2 years Final degree mark: 94/110

Graduation date: 27/03/2018

BACHELOR'S DEGREE

2012 2015

CERTIFIED TITLE

Università degli Studi di CATANIA

Dipartimento di Scienze Umanistiche

Scienze e lingue per la comunicazione

specific field of the degree course: lingue per la comunicazione internazionale

L-20 - 1st level degree in Communication studies

Dissertation/thesis title: Web documentary Dissertation/thesis subject: STORIA E CRITICA DEL CINEMA Thesis supervisor: DE FILIPPO ALENDRO Dissertation/thesis keywords: comunicazione web media interazione manipolazione

Age at graduation: 23 Official duration: 3 years Final degree mark: 102/110

Graduation date: 30/11/2015

FOREIGN LANGUAGE SKILLS

NOTES IELTS

INFORMATION TECHNOLOGY SKILLS

OFFICE AUTOMATION Office Suite: (Advanced) Spreadsheets: (Advanced) Web Browser: (Highly Specialised) Word Processors: (Advanced) COMPUTER PROGRAMMING Programming languages: (Intermediate) SYSTEMS AND NETWORKS

MANAGEMENT

Operating systems: (Advanced)

DATA MANAGEMENT DBMS: (Advanced)

ICT CERTIFICATES ECDL o titolo equivalente

STUDIES AND EXPERIENCES ABROAD

POLAND European Union program (ERASMUS)

Place: POLONIA (Poland) Duration: 9 (months)

This CV contains confidential information collected by the Inter-universities Consortium AlmaLaurea. Full or partial reproduction and diffusion to third parties are strictly forbidden. I hereby authorize the processing of the personal data contained in this CV in compliance with the European Regulation (UE) 2016/679.

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