OBJECTIVE

A self-motivated, highly skilled compassionate individual with proven expertise in working efficiently in challenging, fast-paced, and detail oriented job positions. Seeking a position that will utilize my variety of skills to achieve both personal career goals and overall business goals.

EXPERIENCE

Lowes, Sulphur, LA - Merchandising Service Associate, September 2020 – June 2021

Relaying the merchandise plan to the buyer who, in turn, can decide on what products, styles, and colors to purchase and from which suppliers. Devising a contract for the suppliers including quality control, accuracy and flexibility. Allocating certain amounts of stock, to each outlet, throughout the season. Retailers are now trying to minimize stock holdings and commitment to allow for maximum flexibility. Once the products are all distributed and put on sale, the Merchandiser can monitor stock movement, consider markdowns, inter-branch transfers, promotions or clear outs.

Pam Rehabilitation Hospital, Humble, TX - Dietary Supervisor, October 2019- February 2020

Assist the Dietitian in planning, organizing, developing and directing the overall operation of the Food Services Department in accordance with current federal, state, and local standards, guidelines and regulations governing the facility. Assure the quality nutritional services are provided on a daily basis maintaining a clean, safe, and sanitary environment. Some of the daily duties included: regulation of overall operations in the kitchen such as scheduling of cooks, training, inspections of both food and storage areas, inventory, monitoring of safety and sanitation procedures, etc.

Career Break Due to Complicated Pregnancy, Humble, TX, Feb. 2019- Oct. 2019

Costco Club Demonstration Services, Humble, TX- Sales Advisor, April 2018- Feb. 2019

Build rapport with Costco members and generate brand excitement through demonstration of vendors’ products.

Flint Hill Resources Chemical Plant/Securitas, Houston, TX- Security Officer, April 2016 – June 2017

Secured premises and personnel by monitoring property against criminal activity and damage.

HCTRA Call Center, Houston, TX – Customer Service Representative, January 2016 – April 2016

Provide great customer service through active communicating, discovering up-sell accounts opportunities that fits the customer’s needs. This position included setting up Ez-Tag accounts, maintenance of existing accounts, payment processing for un-paid tolls and violations, and Q&A inquiries regarding services and customer complaints.

UPS, Houston, TX – Package Handler/Sorter, October 2015 – January 2016

Inspect and examines packages to make sure they meet the criteria for transportation. Scanned and labelled each package sorting them to the necessary assembly department. Worked with spreadsheet software to track inventory when needed.

First Convenience Bank, Houston, TX — Bank Teller, September 2015 – January 2016

Provide frontline support and service to current and potential customers to meet their everyday baking needs, including marketing and cross-selling products and services.

United Airlines, Houston, TX — Lost Article Clerk, July 2014 – September 2015

Responsible for the Lost Article functions, including organizing reports, sorting, logging/matching/salvaging items, contacting customers and ship items back to them. Daily job duties also include inventory, tracing, theft from the carousal analysis, and lost article service.

Top Flight Security, Houston, TX — Security Officer, June 2014 – September 2014

Patrolled apartment complex, store parking lots, controlled and monitored entrances and exits of these establishments while up keeping detailed security reports and updated hourly logs.

Texas Cardiology of Kingwood, Kingwood, TX – Medical Administrative Assistant Internship, March 2014 – May 2014

Assists in the collection of patient data per practice protocol, prepare supplies and rooms for patient’s examinations, support physicians for the duration of examinations, provide patient education about medications and special diets as instructed by provider protocol.

EDUCATION

Everest Institute Houston, TX – Medical Administrative Assistant Certification

Graduation date: March 2014

Humble High School, Humble, TX - High School Diploma

Graduation Date May 2012

SKILLS

Brief set of skills includes but not limited:

●CPR Certified

●Proficient in Microsoft Office Suites Programs (Word, Excel, PowerPoint, Access, Outlook)

●Knowledge of ICD-9, CPT Codes, Medical Transcription, HIPPA regulations

●Possess supervisory experience and skills

●Outstanding customer service skills

●Able to work efficiently independently and a team environment

●Strong interpersonal and communication skills

●Critical thinker, ability to align strategies to achieve company’s goals

●Knowledge in medical administration: checking vitals and blood pressure, data entry, medical billing and coding, bookkeeping, etc.

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