Sharaine Glover
Correctional Officer
Folkston, GA 31537
***************@*****.***
Dedicated and focused Security Officer who excels and prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high call volume of incoming calls while handling in person inquiries from customers. Flexible and hardworking with strong drive to succeed. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
DRay James Correctional Facility - Folkston, GA
March 2019 to Present
• Secure premises and personnel by patrolling the facility, monitoring surveillance equipment, inspecting buildings, and equipment.
• Prevent losses and damages to the facility, informing violators of policy and procedures
• Completing reports by recording observation, information, and surveillance activities.
• Maintain organization's stability by complying with legal requirements
• Contribute to team effort by accomplishing to related results as needed. Senior Assistant Manager
Security Finance - Folkston, GA
January 2014 to March 2019
• Oversee assistant area, including greeting customers and responding to telephone and in-person request for information.
• Reviewing all invoice for appropriate documentation and approval prior to payment
• Maintaining and updating customer database with current information
• Handle other duties and responsibilities as assigned
• Achieve account gain through proven loan judgement and effective customer solicitation
• Minimize delinquent debt through collection activities CSR
Western Finance
June 2013 to January 2014
Provide exceptional customer service
• Maintain office cash with accuracy and security
• Ensure compliance with state and federal
• Ensure prompt completion of loan application
Temp Agency(CSR)
GSI Commerce
December 2011 to February 2013
• Effectively managed a high-volume of inbound customer calls
• Addressed and resolved customer Keurig machines
• Referred unresolved customer grievance to designed department department for further investigation
Sales Associate
Foot Locker
October 2011 to December 2012
• Excelled at accessories sales as well as up selling on shoe orders
• Assigned responsibilities of maintaining a clean work environment
• Handled the tasks of assisting customers by identifying and meeting their requirements
• Handled responsibilities of receiving incoming inventory items and organizing them according to size and type
Education
High School Diploma
Camden County High School
May 2010
Skills
• Assistant Manager Experience
• Merchandising
• Cash Handling
Certifications and Licenses
Security Guard