Colorado Springs Claims Manager

Shannon Rogers

R e t a i l M a n a g e m e n t

**** *.******* **

Colorado Springs, CO

80909

719-***-**** ****************@*****.***

OBJECTIVE

Experienced retail manager with a strong track record of continuous improvement of overall store operations and successfully driving company goals and objectives in the following areas. Profit and loss control, sales and inventory performance, customer satisfaction and staff development. I am seeking an exciting new environment to utilized and further develop my skills. E D U C A T I O N

—

EXPERIENCE

Wasson High School

Colorado Springs, CO

80909

8/2017 to Current

Invoicing & Claims Manager • Wal-Mart

Responsibilities

• Clearing the monthly expense journal

• Inventory Management

• Establishing relationships with Vendors

• Hazardous Waste Management and training

• Supervise and train new members of the team

• Customer Service

• Managing Donation Programs

• Logistics Management

10/2014 to 8/2017

Assistant Manager (Overnight and Online Grocery) • Wal-Mart Responsibilities

• Model customer service approaches

• Coaching and developing associates

• Ensure financial the improvement of designated areas

• Evaluate staff fairly and consistently

• Ensure regulatory procedures and policies are complied with

• Task Management and Follow up

• Deposits and Cash Audits

• Merchandising

• Scheduling

• Supervise all daily operations

• Organizing, Planning and executing seasonal merchandise changes

•

I began my career with Wal-Mart in 2006. I was hired as an apparel department manager and since then I have moved my way up to various positions within the company, from department Manager to Assistant Store Manager. Prior to Wal-Mart I was the store manager of the D.A.V. Thrift store for four years.

K E Y S K I L L S

—

COMMUNICATION

Customer Service

Communication

People Management

Invoicing\ Sales

Adaptability

Setting clear expectations, following up and giving feedback in a constructive manner are essential skills for any leader. I believe in always showing respect for the individual, be it associates, customers or vendors.

L EADERSHIP

I strongly believe having a positive attitude and creating a work friendly work environment are the foundation of good leadership. When those are in place, accompanied with clear expectations and communication, the task of setting and meeting goals becomes a team effort. REFERENCES

[Available upon request.]

Contact this candidate